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Associate Service Manager Jobs in Chicago, IL (NOW HIRING)

Smiths Group

Field Service Manager

Chicago, IL · On-site

Associate's or Bachelor's degree in Engineering, Electronics, or related field (or equivalent ... Customer service mindset * Time management * Technical aptitude * Adaptability in field ...

Smiths Group

Field Service Manager

Chicago, IL · On-site

Associate's or Bachelor's degree in Engineering, Electronics, or related field (or equivalent ... Customer service mindset * Time management * Technical aptitude * Adaptability in field ...

Flex Tek

Field Service Manager

Chicago, IL

Associate's or Bachelor's degree in Engineering, Electronics, or related field (or equivalent ... Customer service mindset * Time management * Technical aptitude * Adaptability in field ...

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All JobsAssociate Service JobsAssociate Service Manager JobsAssociate Service Manager Jobs in Chicago, IL

Associate Service Manager information

See Chicago, IL salary details

$12

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$52

How much do associate service manager jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for associate service manager in Chicago, IL is $26.18, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $30.72 per hour, depending on experience, location, and employer.

What is the difference between Associate Service Manager vs Customer Service Manager?

AspectAssociate Service ManagerCustomer Service Manager
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like CRM or CSCP are a plusUsually requires a bachelor's degree; certifications like Certified Customer Service Manager (CCSM) can be beneficial
Work EnvironmentSupports service teams, manages daily operations, and assists in service delivery within organizationsOversees customer service teams, handles escalations, and improves customer satisfaction
Employer & Industry UsageCommon in tech, manufacturing, and service industries; used by companies with service departmentsWidely used across retail, hospitality, and corporate sectors focusing on customer relations

The Associate Service Manager role focuses on supporting service operations and team assistance, often serving as a stepping stone to higher management. The Customer Service Manager primarily manages customer interactions and satisfaction. Both roles require similar credentials and work environments but differ in scope and focus within organizations.

How much do associate service managers make?

Associate Service Managers typically earn an average salary of around $50,000 to $65,000 per year, depending on experience, industry, and location. In Ohio, salaries tend to be slightly below the national average, ranging from approximately $45,000 to $60,000 annually. Compensation may also include benefits such as health insurance and performance bonuses.

Is an associate service manager a stressful job?

An associate service manager role can involve handling customer issues, managing team performance, and meeting service targets, which can be demanding. The level of stress depends on the workload, company environment, and individual skills in communication and problem-solving.

What is an associate service manager?

An associate service manager is an entry-level or junior management role responsible for supporting the delivery of services to customers, overseeing daily operations, and assisting in managing service teams. They often coordinate between clients and service staff, require strong communication skills, and may need relevant certifications or experience in customer service or technical support.

What are the most commonly searched types of Service Manager jobs in Chicago, IL?

The most popular types of Service Manager jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Associate Service Manager jobs?

Cities near Chicago, IL with the most Associate Service Manager job openings:

Associate Service Manager jobs near you

Mokena--Customer Service Manager

Binny's Beverage Depot

Mokena, IL • On-site

$19 - $24/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 23 days ago

Binny's Beverage Depot rating

8.0

Company rating: 8.0 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

Job description

The Customer Service Manager reports to and assists the General Manager and Assistant Store Manager, in daily operations, including motivating and inspiring the team to achieve store goals. They are focused on the customer experience through active supervision and enhancing the service culture. The Customer Service Manager also provides a strong leadership presence and control in the store, while enforcing all company policies and procedures, including, safety and security.
Major Duties and Responsibilities:
• Consistently creates a welcoming environment for the customer and quickly responds to customer inquiries and needs
• Observe staff member's customer engagement and interactions, provide instructions and guidance to staff to continually improve the customer experience
• Demonstrates leadership to staff by providing high levels of customer service, driving sales, handling difficult and/or complicated sales, demonstrating organizational skills
• Conducts new employee orientations, trains and coaches Store Associates
• Utilizes company tools to diagnose opportunities and develops action plans to improve performance
• Regularly communicates with General Manager and Assistant Manager to discuss strengths, opportunities, and trends in business to increase sales
• Regularly communicates with General Manager and Assistant Manager to discuss strengths and opportunities of staff members
• Provides direction, support, and ongoing feedback of overall performance to staff members
• Assists in the hiring process to the needs of the business, actively recruiting to ensure open positions are filled
• Ensures company standards are met for store and associate appearance
• Assists with planning and adjusting schedules as necessary to maximize sales, while ensuring payroll expectations are followed
• Plans, coordinates, and executes all merchandising and sales promotions in a timely manner while ensuring pricing and signage information is accurate
• Willingness to participate in continued education, including product knowledge and professional development
• Assists management team with inventory management
• Performs all duties of a store associate while functioning as a Customer Service Manager
• Performs all duties as directed by managers
Qualifications
• Must be 21 years of age
• 1-2 years retail management experience. Demonstrates supervisory and training/coaching skills
• Full-time employment, ability to work evenings, weekends and holidays, as scheduled. Consistent and regular attendance required
• Ability to develop constructive and effective relationships with staff and customers by possessing strong interpersonal skills to communicate with confidence
• Skills to influence at all levels; demonstrated ability to work effectively within a team and be assertive in driving successful management strategies
• Demonstrates strong comprehension along with excellent written and oral communications skills; ability to read small type
• Possess strong organizational and time management skills; effective ability to multitask and strong attention to detail required
• Ability to operate business machines and electronic devices (scanners, phones, computer keyboards, etc.)
• Ability to count cash and make change accurately
• If necessary, must be able to pass any applicable alcohol training class and maintain a current certification card
• Ability to repeatedly lift 40-50 pounds
• Ability to stand and/or walk for extended periods of time
• Ability to follow directions and complete assignments
• Perform all duties as assigned by supervisors
• Ability to repeatedly walk up and down stairs
• Ability to work in cold areas
*The pay range for this position is $19.00-$24.00
Binny's offers a comprehensive benefits package including medical and dental insurance, an FSA plan, a 401(k) plan, educational reimbursement, PTO time, paid sick time, paid parental leave, paid holidays and an employee discount.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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