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Associate Service Manager Jobs in Pennsylvania (NOW HIRING)

Midas

Automotive Service Manager/Advisor

Philadelphia, PA · On-site

$60K - $100K/yr

Midas is committed to training our associates and promoting from within the organization. Responsibilities As a Midas automotive service manager, you will lead, manage and direct all automotive and ...

Burlington

Operations/Service Manager II

Milford, PA

$25.20 - $34.80/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the ... You will serve as a role model for store associates, demonstrating and reinforcing the company ...

Marriott

Guest Service Manager

Philadelphia, PA · On-site

... and service are provided. Manages the flow of questions and directs guests within the lobby ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Meineke

Service Manager/Writer

Bensalem, PA · On-site

$55K/yr

Meineke Car Care is looking for a high-energy Service Center Manager to join our Complete Car Care ... Minimum of an Associate's Degree or equivalent. * Skills: Advanced proficiency with PCs (Microsoft ...

Meineke

Service Manager/Writer

Southampton, PA · On-site

$55K/yr

Meineke Car Care is looking for a high-energy Service Center Manager to join our Complete Car Care ... Minimum of an Associate's Degree or equivalent. * Skills: Advanced proficiency with PCs (Microsoft ...

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All JobsAssociate Service JobsAssociate Service Manager JobsAssociate Service Manager Jobs in Pennsylvania

Associate Service Manager information

Is an associate service manager a stressful job?

An associate service manager role can involve handling customer issues, coordinating team activities, and ensuring service quality, which may lead to moderate stress levels. The job often requires strong communication skills, problem-solving, and time management, especially during busy periods or when managing multiple priorities.

Do you need a degree to be an associate service manager?

An associate service manager typically does not require a college degree, but relevant experience in customer service, management, or technical skills is often preferred. Certifications or training in specific tools or processes can also enhance qualifications for this role.

What is an associate service manager?

An associate service manager is an entry-level or junior management role responsible for supporting service operations, overseeing customer interactions, and assisting in managing service teams. They often coordinate with senior managers, handle client issues, and ensure service standards are met, typically requiring strong communication and organizational skills.

What is the difference between Associate Service Manager vs Customer Service Manager?

AspectAssociate Service ManagerCustomer Service Manager
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like CRM or CSCP are a plusUsually requires a bachelor's degree; certifications like Certified Customer Service Manager (CCSM) can be beneficial
Work EnvironmentSupports service teams, manages daily operations, and assists in service delivery within organizationsOversees customer service teams, handles escalations, and improves customer satisfaction
Employer & Industry UsageCommon in tech, manufacturing, and service industries; used by companies with service departmentsWidely used across retail, hospitality, and corporate sectors focusing on customer relations

The Associate Service Manager role focuses on supporting service operations and team assistance, often serving as a stepping stone to higher management. The Customer Service Manager primarily manages customer interactions and satisfaction. Both roles require similar credentials and work environments but differ in scope and focus within organizations.

What cities in Pennsylvania are hiring for Associate Service Manager jobs? Cities in Pennsylvania with the most Associate Service Manager job openings:
Associate Service Manager jobs near you
Infographic showing various Associate Service Manager job openings in Pennsylvania as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

District Service Manager

Yamaha Motor Corporation

Harrisburg, PA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 20 days ago

Job description

Yamaha has an excellent opportunity for a Service Manager to join our Marine team in a field role in the assigned territory of Harrisburg, Pennsylvania. In this role you will provide technical support for Retail Customers, Yamaha Dealers, and OEM Boat Builders and may provide support outside of assigned geographic area. This position requires the ability to troubleshoot and resolve complex technical issues across multiple levels.
What you'll be doing:
  • Provide counsel to retail customers through assigned customer relation visits and Yamaha Marine dealers through assigned technical visits.
  • Train new Marine dealers in business operations and processes of Yamaha, including system books and libraries.
  • Plan and execute mini clinics and dealer development visits. Review Marine Link profile(s) to determine recommendations and suggestions for dealer improvement.
  • Communicate on items related to service issues by completing timely Yamaha Customer Relationship Management System (YCRMS) Reports, Monthly Reports and Market Information Reports.
  • Work with District Marketing Managers to improve the dealer network by coordinating assigned Boat Shows and responding to unassigned inquiries.
  • Present annual Marine Technical update seminars, as assigned (i.e., arranging invitations, curriculum training and answering product questions).
  • Provide technical support for the corporate display at boat shows, OEM events, fishing tournaments, and other events, as required.
  • Manage a business travel budget, keeping current and accurate all required expense documentation and maintain company issued vehicles, equipment, and Yamaha supplies.

What you need to be successful:
  • Associates degree (preferably in Marine Technology), or equivalent Marine industry Service certifications.
  • Minimum 3-5 years' Marine industry Service experience, troubleshooting and repairing outboard engines.
  • Minimum 2-3 years' experience in rigging and maintenance of boat fuel and electrical systems (may run concurrently with Service experience).
  • Proficient in Microsoft Office (Word, Excel, Outlook, etc.) with the ability to effectively navigate and utilize computer systems and business applications.
  • Proven track record of delivering high-quality customer service while resolving technical issues within a dealership, another division of Yamaha Motor Corporation, or a boat manufacturer preferred.
  • Demonstrated strong administrative and written communication skills.
  • Experience developing and delivering training materials in a classroom setting is preferred.
  • Must be able to consistently lift, carry, push, and pull up to 50 lbs. and perform physically demanding tasks.
  • Willing to travel 50% - 75% within assigned territory.

Don't meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. At Yamaha, we understand that talent comes in various forms; as such, we are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles!
What's in it for you:
  • 401(k) and Profit Sharing
  • Fertility Benefits
  • 37.5 hour work-week
  • Medical, Dental, Vision
  • Life and AD&D Insurance
  • Wellness Program
  • Short-Term Disability Coverage (for hourly roles)
  • Long-Term Disability
  • Student Debt Repayment Benefits
  • Ability to borrow Yamaha product

Reports to: Department Manager
Yamaha Motor Corporation, USA is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability or any other status protected by federal, state, or local law. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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