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Associate Service Manager Jobs in Pennsylvania (NOW HIRING)

CJ's Tire & Automotive

SERVICE MANAGER

Birdsboro, PA · On-site

Supervises, directs and motivates back shop associates to execute the corporate business plan to ... requested service. * Additional duties as requested by management. Experience/Education/Other ...

CJ's Tire & Automotive

SERVICE MANAGER

Exton, PA · On-site

Supervises, directs and motivates back shop associates to execute the corporate business plan to ... requested service. * Additional duties as requested by management. Experience/Education/Other ...

CJ's Tire & Automotive

SERVICE MANAGER

Birdsboro, PA · On-site

Supervises, directs and motivates back shop associates to execute the corporate business plan to ... requested service. * Additional duties as requested by management. Experience/Education/Other ...

CJ's Tire & Automotive

SERVICE MANAGER

Exton, PA · On-site

Supervises, directs and motivates back shop associates to execute the corporate business plan to ... requested service. * Additional duties as requested by management. Experience/Education/Other ...

Monroe Tractor

Service Manager

Grove City, PA · On-site

$60K - $85K/yr

The Service Manager position is ideal for someone who thrives on overcoming challenges with ... Demonstrate company core values in all interactions with customers, vendors, and associates. * Hire ...

Monroe Tractor

Service Manager

Grove City, PA · On-site

The Service Manager position is ideal for someone who thrives on overcoming challenges with ... Demonstrate company core values in all interactions with customers, vendors, and associates. * Hire ...

Monroe Tractor

Service Manager

Grove City, PA · On-site

$60K - $85K/yr

The Service Manager position is ideal for someone who thrives on overcoming challenges with ... Demonstrate company core values in all interactions with customers, vendors, and associates. * Hire ...

Terminix

Service Manager

Newtown, PA · On-site

$57K - $92K/yr

Our Service Managers play a key leadership role in our local Terminix branches. This role is all ... An associate's degree (A four year degree is highly desirable) * Must possess a valid driver ...

GT&E LLC

Assistant Service Manager

Mechanicsburg, PA · On-site

Associate or Technical Degree in Diesel Technology, Business Management, or related field. * Previous experience as a Service Writer, Lead Technician, or Shop Foreman. * Familiarity with service ...

Midas

Automotive Service Manager

Bensalem, PA · On-site

$60K - $80K/yr

Midas is committed to training our associates and promoting from within the organization. Responsibilities As a Midas automotive service manager, you will manage and direct all automotive and general ...

Gt&e Llc

Assistant Service Manager

Sporting Hill, PA · On-site

$65 - $90/hr

Associate or Technical Degree in Diesel Technology, Business Management, or related field.Previous experience as a Service Writer, Lead Technician, or Shop Foreman.Familiarity with service management ...

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Showing results 21-40

All JobsAssociate Service JobsAssociate Service Manager JobsAssociate Service Manager Jobs in Pennsylvania

Associate Service Manager information

What is the difference between Associate Service Manager vs Customer Service Manager?

AspectAssociate Service ManagerCustomer Service Manager
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like CRM or CSCP are a plusUsually requires a bachelor's degree; certifications like Certified Customer Service Manager (CCSM) can be beneficial
Work EnvironmentSupports service teams, manages daily operations, and assists in service delivery within organizationsOversees customer service teams, handles escalations, and improves customer satisfaction
Employer & Industry UsageCommon in tech, manufacturing, and service industries; used by companies with service departmentsWidely used across retail, hospitality, and corporate sectors focusing on customer relations

The Associate Service Manager role focuses on supporting service operations and team assistance, often serving as a stepping stone to higher management. The Customer Service Manager primarily manages customer interactions and satisfaction. Both roles require similar credentials and work environments but differ in scope and focus within organizations.

How much do associate service managers make?

Associate Service Managers typically earn an average salary of around $50,000 to $65,000 per year, depending on experience, industry, and location. In Ohio, salaries tend to be slightly below the national average, ranging from approximately $45,000 to $60,000 annually. Compensation may also include benefits such as health insurance and performance bonuses.

Is an associate service manager a stressful job?

An associate service manager role can involve handling customer issues, managing team performance, and meeting service targets, which can be demanding. The level of stress depends on the workload, company environment, and individual skills in communication and problem-solving.

What is an associate service manager?

An associate service manager is an entry-level or junior management role responsible for supporting the delivery of services to customers, overseeing daily operations, and assisting in managing service teams. They often coordinate between clients and service staff, require strong communication skills, and may need relevant certifications or experience in customer service or technical support.
Associate Service Manager jobs near you
Infographic showing various Associate Service Manager job openings in Pennsylvania as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Service Manager

Fred Beans Family Of Dealerships

Mechanicsburg, PA • On-site

Full-time

Medical, Life, Retirement, PTO

Re-posted 11 days ago

Fred Beans rating

9.1

Company rating: 9.1 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

4th of 159 rated car dealerships

Job description

Join Fred Beans Automotive Group, voted Best Places to Work 8 years running and
Healthiest Employers for 2021 and 2022!
Fred Beans Automotive is growing and is looking to hire an experienced Service Manager at our Kia Store in Mechanicsburg!

The Service Manager is responsible for customer sensitive, efficient and profitable operations of

the dealership's Service Department, handling customer relations, employee relations, and

employee satisfaction. The Service Manager will operate the department at maximum

production; create a good work environment while properly managing the assets of the

department.

Duties and responsibilities of the Service Manager will include, but are not limited to, the

following:

Maximize stall utilization by staffing shop to its maximum level.

Monitor Daily and Weekly Production objectives are set and met.

Enforce compliance with the Service Quality Process.

Counsel with and train ASMs.

Conduct interviews and assist in staffing needs to keep shop and operations a

capacity.

Measure customer hours and maintenance vs. repair.

Determine and maintain pricing for shop and Quick Lane services. Maintain &

develop customer loyalty system.

Supervise and monitor all direct mail and marketing efforts.

Utilize CDK to create reports for Managers and Supervisors.

Monitor and maintain bi-weekly group leader meetings.

Advise and monitor for positive CSI Maintain the tracking system.

Follow up and correct all complaints within 24 hours.

Become familiar with and follow up with all manufacturer and aftermarket

warranty company policies and procedures.

Establish and maintain productive relationships with the manufacturer's

designated warranty representatives and the representative of any aftermarket

warranty company with which the dealership conducts business.

Monitor the use of special warranty programs for diagnosis time, straight time

repairs, etc. for abuse by the service sales and/or technical staff.

Handle customer complaints that demand management's attention tactfully,

promptly and with genuine concern for the customer's problems.

What We Offer

Company funded training and leadership programs to help you further your

career. (Our company spent over $600,000 training our staff last year)

Great opportunities for advancement - We promote from within!

Company funded health benefits

Life, Disability, and Cancer Insurance

Pet Insurance

Company-matched 401(k)

Paid Vacation and Personal time off

Employee and Community discounts at over 150 vendors

Referral Program

Healthy Living Program

Partnership with SoFi

Parental Leave

Volunteer Time Off

Requirements necessary for the Service Manager position include, but are not limited,

to the following;

At least 3 years of Service Associate experience with an Automotive dealership

or Independent Repair Facility.

Valid driver's license

Vocational training and licenses preferred

Fred Beans is an equal opportunity and veteran friendly employer

What Fred Beans employees say

Pay

Benefits

Hours and flexibility

Workplace

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