Operations Service Manager
$31.75 - $42.35/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the ... You will serve as a role model for store associates, demonstrating and reinforcing the company ...
Operations Service Manager
$31.75 - $42.35/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the ... You will serve as a role model for store associates, demonstrating and reinforcing the company ...
Operations Service Manager
Bay Shore, NY · On-site
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the ... You will serve as a role model for store associates, demonstrating and reinforcing the company ...
Operations Service Manager
Bay Shore, NY · On-site
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the ... You will serve as a role model for store associates, demonstrating and reinforcing the company ...
Automotive Service Manager
Queens, NY · On-site
$70K/yr
Midas is committed to training our associates and promoting from within the organization. Responsibilities As a Midas automotive service manager, you will manage and direct all automotive and general ...
Automotive Service Manager
Queens, NY · On-site
$70K/yr
Midas is committed to training our associates and promoting from within the organization. Responsibilities As a Midas automotive service manager, you will manage and direct all automotive and general ...
Operations Service Manager
$26.20 - $34.90/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the ... You will serve as a role model for store associates, demonstrating and reinforcing the company ...
Operations Service Manager
$26.20 - $34.90/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the ... You will serve as a role model for store associates, demonstrating and reinforcing the company ...
Operations Service Manager
New York, NY · On-site
$29.55 - $39.40/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the ... You will serve as a role model for store associates, demonstrating and reinforcing the company ...
Operations Service Manager
New York, NY · On-site
$29.55 - $39.40/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the ... You will serve as a role model for store associates, demonstrating and reinforcing the company ...
Automotive Service Manager
Englishtown, NJ · On-site
$60K - $80K/yr
Midas is committed to training our associates and promoting from within the organization. Responsibilities As a Midas automotive service manager, you will manage and direct all automotive and general ...
Automotive Service Manager
Englishtown, NJ · On-site
$60K - $80K/yr
Midas is committed to training our associates and promoting from within the organization. Responsibilities As a Midas automotive service manager, you will manage and direct all automotive and general ...
Automotive Service Manager
Woodbridge, NJ · On-site
$50K - $75K/yr
Midas is committed to training our associates and promoting from within the organization. Responsibilities As a Midas automotive service manager, you will manage and direct all automotive and general ...
Automotive Service Manager
Woodbridge, NJ · On-site
$50K - $75K/yr
Midas is committed to training our associates and promoting from within the organization. Responsibilities As a Midas automotive service manager, you will manage and direct all automotive and general ...
Automotive Service Manager
NJ · On-site
$50K - $75K/yr
Midas is committed to training our associates and promoting from within the organization. Responsibilities As a Midas automotive service manager, you will manage and direct all automotive and general ...
Automotive Service Manager
NJ · On-site
$50K - $75K/yr
Midas is committed to training our associates and promoting from within the organization. Responsibilities As a Midas automotive service manager, you will manage and direct all automotive and general ...
Regional Service Manager
South Plainfield, NJ · On-site
$120K - $145K/yr
We are immediately hiring a Regional Service Manager to join our dynamic team. Why Mobile Air? Here ... Associate's degree from an accredited vocational college preferred. * At least 1 year of ...
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Regional Service Manager
South Plainfield, NJ · On-site
$120K - $145K/yr
We are immediately hiring a Regional Service Manager to join our dynamic team. Why Mobile Air? Here ... Associate's degree from an accredited vocational college preferred. * At least 1 year of ...
Automotive Service Manager
Englishtown, NJ · On-site
$55K - $100K/yr
Midas is committed to training our associates and promoting from within the organization. Responsibilities As a Midas automotive service manager, you will manage and direct all automotive and general ...
Automotive Service Manager
Englishtown, NJ · On-site
$55K - $100K/yr
Midas is committed to training our associates and promoting from within the organization. Responsibilities As a Midas automotive service manager, you will manage and direct all automotive and general ...
Service Manager 2
Manhattan, NY · On-site
$100 - $125/hr
Manage the service department of assigned Division ... Supervise, train, and develop all branch associates, including technicians, service coordinators ...
Service Manager 2
Manhattan, NY · On-site
$100 - $125/hr
Manage the service department of assigned Division ... Supervise, train, and develop all branch associates, including technicians, service coordinators ...
CUSTOMER SERVICE MANAGER
NJ · On-site
$18.80 - $22.92/hr
Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Customer Service Associates. The Customer Service Manager maintains ...
CUSTOMER SERVICE MANAGER
NJ · On-site
$18.80 - $22.92/hr
Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Customer Service Associates. The Customer Service Manager maintains ...
Customer Service Manager
East Hanover, NJ · On-site
$16.92 - $17.42/hr
Oversees a team of Associates at front of store ensuring prompt, courteous customer service and ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...
Customer Service Manager
East Hanover, NJ · On-site
$16.92 - $17.42/hr
Oversees a team of Associates at front of store ensuring prompt, courteous customer service and ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...
CUSTOMER SERVICE MANAGER
Ocean Township, NJ · On-site
$60 - $86/hr
Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Customer Service Associates. The Customer Service Manager maintains ...
CUSTOMER SERVICE MANAGER
Ocean Township, NJ · On-site
$60 - $86/hr
Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Customer Service Associates. The Customer Service Manager maintains ...
CUSTOMER SERVICE MANAGER
$18.80 - $22.92/hr
Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Customer Service Associates. The Customer Service Manager maintains ...
CUSTOMER SERVICE MANAGER
$18.80 - $22.92/hr
Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Customer Service Associates. The Customer Service Manager maintains ...
Customer Service Manager
East Hanover, NJ · On-site
$16.92 - $17.42/hr
Oversees a team of Associates at front of store ensuring prompt, courteous customer service and ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...
Customer Service Manager
East Hanover, NJ · On-site
$16.92 - $17.42/hr
Oversees a team of Associates at front of store ensuring prompt, courteous customer service and ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...
Customer Service Manager
$16.92 - $17.42/hr
Oversees a team of Associates at front of store ensuring prompt, courteous customer service and ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...
Customer Service Manager
$16.92 - $17.42/hr
Oversees a team of Associates at front of store ensuring prompt, courteous customer service and ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...
As a Client Service Manager I, you'll play a key role in ensuring our clients receive high-quality, efficient support tailored to their needs. You'll be part of a collaborative team that values ...
As a Client Service Manager I, you'll play a key role in ensuring our clients receive high-quality, efficient support tailored to their needs. You'll be part of a collaborative team that values ...
Assistant Service Manager
Edison, NJ · On-site
$20.79 - $26.40/hr
Effectively communicates with all store associates, management, and customers. * In the absence of any management, the Assistant Service Manager will act as the primary supervisor for the store staff ...
Assistant Service Manager
Edison, NJ · On-site
$20.79 - $26.40/hr
Effectively communicates with all store associates, management, and customers. * In the absence of any management, the Assistant Service Manager will act as the primary supervisor for the store staff ...
Assistant Service Manager
Edison, NJ · On-site
$20.79 - $26.40/hr
Effectively communicates with all store associates, management, and customers. * In the absence of any management, the Assistant Service Manager will act as the primary supervisor for the store staff ...
Assistant Service Manager
Edison, NJ · On-site
$20.79 - $26.40/hr
Effectively communicates with all store associates, management, and customers. * In the absence of any management, the Assistant Service Manager will act as the primary supervisor for the store staff ...
Associate Service Manager information
What is the difference between Associate Service Manager vs Customer Service Manager?
| Aspect | Associate Service Manager | Customer Service Manager |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in business, management, or related field; certifications like CRM or CSCP are a plus | Usually requires a bachelor's degree; certifications like Certified Customer Service Manager (CCSM) can be beneficial |
| Work Environment | Supports service teams, manages daily operations, and assists in service delivery within organizations | Oversees customer service teams, handles escalations, and improves customer satisfaction |
| Employer & Industry Usage | Common in tech, manufacturing, and service industries; used by companies with service departments | Widely used across retail, hospitality, and corporate sectors focusing on customer relations |
The Associate Service Manager role focuses on supporting service operations and team assistance, often serving as a stepping stone to higher management. The Customer Service Manager primarily manages customer interactions and satisfaction. Both roles require similar credentials and work environments but differ in scope and focus within organizations.
How much do associate service managers make?
Associate Service Managers typically earn an average salary of around $50,000 to $65,000 per year, depending on experience, industry, and location. In Ohio, salaries tend to be slightly below the national average, ranging from approximately $45,000 to $60,000 annually. Compensation may also include benefits such as health insurance and performance bonuses.
Is an associate service manager a stressful job?
An associate service manager role can involve handling customer issues, managing team performance, and meeting service targets, which can be demanding. The level of stress depends on the workload, company environment, and individual skills in communication and problem-solving.
What is an associate service manager?
An associate service manager is an entry-level or junior management role responsible for supporting the delivery of services to customers, overseeing daily operations, and assisting in managing service teams. They often coordinate between clients and service staff, require strong communication skills, and may need relevant certifications or experience in customer service or technical support.
What are the most commonly searched types of Service Manager jobs in New York?
The most popular types of Service Manager jobs in New York are:
$31.75 - $42.35/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 10 days ago
Burlington rating
4.5
Based on 947 frontline employees who took The Breakroom Quiz
20th of 21 rated department stores
Job description
Position OverviewAre you a proven leader with a strong drive to succeed?
Do you work well in a process-driven environment where organization and efficiency are critical to success?
Are you an expert multitasker who would thrive in a high-energy environment?
If so, then this might be the right opportunity for you!
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations of the store. You will serve as a role model for store associates, demonstrating and reinforcing the company's Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results. You'll coach, train and develop a team of Cashiers and Customer Service Supervisors, Receiving team members and Receiving Supervisors while also overseeing business operations to ensure our associates are delivering excellent customer service and the highest degree of professionalism.A Day in the Life
Compensation Range: $31.75 - $42.35
Do you work well in a process-driven environment where organization and efficiency are critical to success?
Are you an expert multitasker who would thrive in a high-energy environment?
If so, then this might be the right opportunity for you!
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations of the store. You will serve as a role model for store associates, demonstrating and reinforcing the company's Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results. You'll coach, train and develop a team of Cashiers and Customer Service Supervisors, Receiving team members and Receiving Supervisors while also overseeing business operations to ensure our associates are delivering excellent customer service and the highest degree of professionalism.A Day in the Life
- Lead the Customer Service and Cashier teams, driving compliance to company policies and standards, safekeeping of company funds and property, asset protection, sales, and record keeping procedures.
- Provide guidance to the Customer Service Supervisors to ensure they meet customer service expectations and there is smooth customer flow at the registers.
- Manage the overall execution of operations and receiving SOPS.
- Lead the overall receiving process which includes transfers, debits, damages, and chargebacks and partner with the Receiving Supervisor to maintain the accuracy of inventory.
- Act as the Manager on Duty (MOD); setting the leadership example for customers, associates, and ultimately, driving results in the store.
- Support the Store Manager and others in areas including but not limited to staffing, sourcing, interviewing, training, and succession planning.
- Assist in the management of other store operations areas as needed.
- Communicate effectively with the District and Regional Management teams.
- 3+ years of Retail Management or Store Operations experience at an Off Price, Big Box, Specialty or medium to large-sized, multi-unit retail organization
- Must be able to work a flexible schedule; including early mornings, nights, weekends, and holidays as required.
- Ability to lift and move boxes weighing up to 40 lbs.
- Experience utilizing scheduling and reporting computer software.
- Travel may be required from time to time.
#LI-EC1
Come join our team. You're going to like it here!You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental and vision coverage including life and disability insurance. Full time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us.
Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location.
What Burlington employees say
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About Burlington
Sourced by ZipRecruiter
At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join the Burlington Stores team as a Customer Service Supervisor, Selling Floor Supervisor or Receiving Team Supervisor!
Industry
Retail
Company size
10,000+ Employees
Headquarters location
Burlington, NJ, US