ZipRecruiter

Log In

2

Associate Remote Call Center Jobs in Wisconsin (NOW HIRING)

Motorola

$75K - $85K/yr

  • Medical

  • Dental

  • Retirement

The Emergency Call Handling (ECH) Field Engineer will report to the ECH Field Engineer Manager. The ... REMOTE Basic Requirements Required Skills: * High School diploma, or G.E.D. or Associates, and ...

CCFBank

Deposit Operations Specialist

Eau Claire, WI · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

One (1) year of work-related experience consisting of call center or customer service support ... Remote Work Arrangements * Colleague Pricing on Secondary Market Mortgage Loans * Colleague Beyond ...

EDCi

Contracts Manager

Appleton, WI · On-site +1

$86K - $116K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote EDCi provides infrastructure and call center technology services and solutions to clients throughout the United States. Through our partnership and certifications with leading technology ...

Pkaza

Scheduler Data Center Owners Rep

Milwaukee, WI · Remote

  • Medical

  • Retirement

Lead and mentor a team of remote consultants, supporting their development and optimizing workload ... call 973-895-5200 and ask for Iggy. You can also submit via our career portal and take a look at ...

Ascension

Registered Nurse Transfer Center

Lannon, WI · On-site +1

$40.41 - $57.05/hr

  • Medical

  • PTO

Remote - Must be within 1 hour of Milwaukee, WI Department: Transfer Center Schedule: Mid shift ... We empower our 97,000+ associates to bring their skills and expertise every day to reimagining ...

Sargento

Associate Brand Manager

Plymouth, WI · On-site +1

$87K - $113K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

The Associate Brand Manager will work with the Brand Marketing Team to build the brand and to ... Remote ½ day Fridays * Onsite Health & Wellness Center * Employer 401K contribution in the top 1% ...

FLS CONNECT LLC

TELEPHONE SALES REP - REMOTE

Madison, WI · On-site +1

$11 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Center Manager and Coach Position Overview: As a Telephone Sales Representative (TSR), you will be ... Utilize fundraising call structure, appropriate political reasons, and transition phrases as ...

FLS CONNECT LLC

TELEPHONE SALES REP - REMOTE

Milwaukee, WI · Remote

$11 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Center Manager and Coach Position Overview: As a Telephone Sales Representative (TSR), you will be ... Utilize fundraising call structure, appropriate political reasons, and transition phrases as ...

FLS CONNECT LLC

TELEPHONE SALES REP - REMOTE

Waukesha, WI · Remote

$11 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Center Manager and Coach Position Overview: As a Telephone Sales Representative (TSR), you will be ... Utilize fundraising call structure, appropriate political reasons, and transition phrases as ...

FLS CONNECT LLC

TELEPHONE SALES REP - REMOTE

Milwaukee, WI · On-site +1

$11 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Center Manager and Coach Position Overview: As a Telephone Sales Representative (TSR), you will be ... Utilize fundraising call structure, appropriate political reasons, and transition phrases as ...

FLS CONNECT LLC

TELEPHONE SALES REP - REMOTE

Eau Claire, WI · On-site +1

$11 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Center Manager and Coach Position Overview: As a Telephone Sales Representative (TSR), you will be ... Utilize fundraising call structure, appropriate political reasons, and transition phrases as ...

previous page

Showing results 41-60

All JobsAssociate Call Center JobsAssociate Remote Call Center JobsAssociate Remote Call Center Jobs in Wisconsin

Associate Remote Call Center information

What is an associate remote call center?

Associate Remote Call Center jobs involve providing customer support, handling inquiries, or resolving issues for clients over the phone or via online platforms, all while working from a remote location. Associates are typically responsible for answering calls, troubleshooting problems, processing orders, and sometimes upselling products or services. This role requires strong communication skills, a customer-focused attitude, and the ability to work independently. Many companies offer training for new hires, and the position can be a good entry point for those interested in customer service careers.

What is the difference between Associate Remote Call Center vs Customer Service Representative?

AspectAssociate Remote Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote, call center setting, often with team collaboration toolsRemote or on-site, customer interaction via phone or chat
Industry UsageCommon in call centers across various industriesWidespread in retail, telecom, and service sectors

The Associate Remote Call Center and Customer Service Representative roles both involve assisting customers via phone or chat, often requiring similar credentials. The main difference is that the Associate Remote Call Center typically refers to entry-level positions within a call center environment, focusing on handling calls and basic customer inquiries remotely. Customer Service Representatives may have broader roles, including in-person interactions or specialized support, but often overlap in skills and industry usage.

What are some common challenges faced by associate remote call center employees, and how can they be effectively managed?

Associate Remote Call Center employees often encounter challenges such as managing high call volumes, maintaining productivity while working independently, and staying engaged without in-person supervision. To effectively manage these challenges, it’s important to establish a dedicated workspace, adhere to a structured schedule, and regularly communicate with team members and supervisors through virtual meetings or chat platforms. Many organizations also provide training and support resources to help associates develop time management and customer service skills, making it easier to succeed in a remote environment.

What are the key skills and qualifications needed to thrive as an associate remote call center?

To thrive as an Associate Remote Call Center Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes basic troubleshooting tools is typically required. Exceptional listening skills, patience, and resilience help individuals excel in handling diverse customer inquiries and challenging situations. These skills are crucial for delivering efficient customer support, maintaining client satisfaction, and ensuring smooth remote team operations.

What are the most commonly searched types of Remote Call Center jobs in Wisconsin?

The most popular types of Remote Call Center jobs in Wisconsin are:

What cities in Wisconsin are hiring for Associate Remote Call Center jobs?

Cities in Wisconsin with the most Associate Remote Call Center job openings:

Associate Remote Call Center jobs near you

Remote Medical Collections Representative - Wisconsin ONLY

ARStrat

Manitowoc, WI • On-site, Remote

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

MUST RESIDE IN THE STATE OF WISCONSIN!!!
Join Our Team as a Medical Billing and Collections Rep!
Are you a problem-solver with a passion for helping others? As a Medical Billing and Collections Representative, you'll play a key role in resolving patient accounts quickly and respectfully, offering payment solutions, and working with insurance companies. We're looking for someone who's customer-focused, assertive, and ready to take on challenges in a fast-paced environment. Ready to make an impact? Let's get started!
Position Summary:
As a Medical Billing and Collections Representative, you will be responsible for managing delinquent medical accounts and ensuring timely resolution. This includes assisting patients with payment arrangements, addressing account inquiries, and submitting accounts to internal teams for insurance follow-up when appropriate. A professional and respectful demeanor is essential when interacting with patients and team members.
Compensation:
  • Hourly Rate: $16.00 per hour
  • Bonus Potential: Monthly performance-based bonus with uncapped earning potential

Work Hours:
  • Shift:
    • 9:30 AM - 6:00 PM (3 days/week) and 12:30 PM - 9:00 PM (2 days/week CST)

Position Responsbilities:
    • Manage and resolve overdue medical accounts
    • Assist patients with payment arrangements and account inquiries
    • Submit accounts for insurance follow-up to appropriate internal departments
    • Maintain accurate and detailed account records
    • Collaborate with internal teams to ensure account resolution
    • Meet daily productivity and performance goals

Qualifications:
  • Education: High school diploma / GED
  • Experience:
    • 1-2 years of call center or collections experience in a healthcare environment
    • Working knowledge of insurance collections, including verification of insurance and follow-up processes

Requirements:
  • Strong communication and organizational skills
  • Ability to work independently and meet performance goals
  • Ability to handle high call volume (100+ calls per day)
  • Experience with medical billing software is a plus
  • Previous collections or customer service experience preferred
  • Must reside in the state of Wisconsin
  • Bilingual in Spanish preferred

Benefits & Incentives:
  • Comprehensive Health Coverage: Enjoy medical, dental, and vision plans available starting after 90 days of full-time employment.
  • Life & Disability Insurance: Benefit from basic life/AD&D, short-term, and long-term disability coverage, with optional voluntary life/AD&D plans.
  • 401(k) Plan: Eligible to participate in the company's 401(k) plan after 6 months of continuous service.
  • Paid Time Off (PTO): Start accruing PTO from your very first day of employment.
  • Flexible Benefits: Customize your benefits package to fit your personal and family needs.

About Americollect/GetixHealth:
Founded in 1992, Americollect/GetixHealth has grown into a leading provider of healthcare revenue cycle management services, with offices across the United States and India. We work with healthcare organizations to optimize their financial performance, offering solutions that enhance efficiency and profitability. Our team of 1,800 dedicated professionals delivers exceptional patient care, compliance, and cutting-edge technology to help clients succeed. With a relentless commitment to patient satisfaction, we ensure that every step of the revenue cycle is streamlined and patient centered.
Americollect is an equal employment opportunity employer and participates in E-Verify.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

Apply