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Associate Provider Success Jobs in Illinois (NOW HIRING)

Wolters Kluwer

Customer Success Associate

Chicago, IL · On-site

$37K - $63K/yr

Customer Success Associate We are currently seeking dynamic Customer Success Associates to join our ... Provide consultative customer service; help to determine customer goals, compliance challenges, and ...

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Associate Provider Success information

What is an associate provider success?

Associate Provider Success roles are entry- to mid-level positions within healthcare organizations or health technology companies. Individuals in these roles support healthcare providers, such as doctors and clinics, by ensuring smooth onboarding, addressing operational issues, and facilitating communication between providers and the organization. Their primary goal is to help providers succeed by removing barriers, sharing best practices, and improving overall satisfaction. This role often involves project management, data analysis, and problem-solving skills.

What are the key skills and qualifications needed to thrive as an associate provider success?

To thrive as an Associate Provider Success, you need strong organizational skills, attention to detail, and a background in healthcare administration or customer service. Familiarity with healthcare management systems, scheduling software, and CRM platforms is often required. Excellent interpersonal communication, problem-solving abilities, and a proactive attitude help build strong relationships with providers and address their needs effectively. These skills ensure seamless provider onboarding, satisfaction, and efficient resolution of issues, which are vital for organizational success.

How does an associate provider success typically collaborate with healthcare providers and internal teams to improve service quality?

As an Associate Provider Success professional, you will routinely interact with healthcare providers to address their concerns, gather feedback, and ensure their needs are met efficiently. You will also collaborate closely with internal teams such as operations, billing, and customer support to resolve issues and streamline processes that impact provider satisfaction. This role often involves analyzing provider performance data, identifying areas for improvement, and facilitating training or support sessions. Effective communication and a proactive approach are key to building strong relationships and driving continuous improvement in service quality.

What is the difference between Associate Provider Success vs Provider Success Specialist?

AspectAssociate Provider SuccessProvider Success Specialist
Required CredentialsTypically an associate degree or relevant certificationsSimilar credentials, often with additional experience
Work EnvironmentOffice or remote, supporting healthcare providersOffice or remote, focused on provider relations
Employer & Industry UsageHealthcare, insurance, or health tech companiesHealthcare organizations, insurance companies, health tech
Common Search & ComparisonYesYes

The main difference between Associate Provider Success and Provider Success Specialist lies in experience level and scope. The Associate role is often entry-level, focusing on supporting provider onboarding and basic issue resolution. The Provider Success Specialist typically has more experience and handles complex provider relations, ensuring ongoing satisfaction and compliance. Both roles are vital in healthcare support environments, but the Specialist position usually involves more responsibility and expertise.

What are popular job titles related to Associate Provider Success jobs in Illinois?

For Associate Provider Success jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Associate Provider Success jobs in Illinois look for?

The top searched job categories for Associate Provider Success jobs in Illinois are:

What cities in Illinois are hiring for Associate Provider Success jobs?

Cities in Illinois with the most Associate Provider Success job openings:

Associate Provider Success jobs near you

Provider Partnerships Manager (Illinois or Texas)

Chicago, IL • On-site, Remote

Manatee
Offices of Mental Health Practitioners • 1 - 10 employees
Learn more about Manateeexternal

$100K - $120K/yr

Full-time

Posted 26 days ago

Job description

Manatee is a virtual mental health clinic for kids and families. We partner with pediatricians and health systems to connect families to care, fast. As our Provider Partnerships Manager, you'll lead the field team that builds those partnerships - carrying your own relationships while coaching two Associates across Texas and Illinois. This is a full-time, remote role with regular field travel, ideal for someone who leads from the front, not from behind a dashboard.
What You'll Do:
  • Lead the Field Team: Manage and coach Provider Partnerships Associates across Texas and Illinois; set goals, run pipeline reviews, and build their in-person selling skills.
  • Own Partner Retention: Manage the Provider Success Manager, who tracks partner engagement, re-engages partners who've gone quiet, and keeps existing referral relationships healthy.
  • Build Relationships Yourself: Conduct your own outreach and in-person meetings with physician practices and health systems. You're in the field, not managing from a distance.You're a strategic partner, not just a rep with a pitch; using data and a real understanding of pediatric behavioral health referral patterns to have credible, high impact conversations with skeptical gatekeepers, not just show up and ask for a referral.
  • Grow the Partner Base: Drive new pediatrician and health-system partnerships from first contact to signed, active referral relationships. You'll personally carry a monthly new-partnership quota.
  • Direct the Marketing Support: Guide the Provider Marketing Associate's collateral and campaigns with real field feedback on what pediatricians respond to.
  • Keep the Pipeline Honest: Own the CRM and territory view across both states, so no partner falls through the cracks.

What You Bring:
  • 4+ years in field sales, business development, or partnerships, with 2+ years managing or coaching a team
  • Comfortable with in-person selling and building relationships face-to-face
  • Healthcare, pediatric, or behavioral-health experience is a strong plus
  • Hubspot or similar CRM experience
  • A track record of hitting partnership or revenue targets you personally owned
  • Comfortable remotely managing people and territories
  • Valid, active driver's license - this role does require frequent local travel across your territory

Why Manatee:
  • Mission: We make care happen for families who need it most.
  • Ownership: Build and run a field team from the ground up.
  • Remote & Flexible: Work from anywhere, with regular travel to your territories.
  • Real Impact: Your team's work connects families to life-changing care, often in under 2 days.
  • High Growth Environment: Join a fast scaling company with real room to grow in the role and the team you build

Apply