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Associate Program Administrator Jobs in Cottage Grove, WI

APTIM

Program Participation Specialist

Madison, WI · On-site

APTIM has served as Program Administrator since 2011, helping delivery measurable energy savings ... Associate or bachelor's degree from an accredited two or four-year college or university or ...

APTIM

Sr. Project Specialist-IRA Programs

Madison, WI · On-site +1

This role will report to the Associate Portfolio Manager. APTIM's Energy Transition team is a ... We serve our clients as the Program Administrator to distribute the program's benefits while ...

Jobless

Compliance Administrator

Madison, WI · On-site

... programs. This position ensures company documentation, certifications, training records, and ... Associate's degree in Business Administration, Occupational Safety, Human Resources, or related ...

Mead & Hunt

Construction Administrator

Madison, WI · On-site

$40 - $58/hr

We are employee-owned and support initiatives through our various employee programs. We invest in ... Associate's degree in construction management, civil engineering, architecture or related field ...

State of Wisconsin

Legal Associate

Madison, WI · On-site +1

$29.28/hr

Well Wisconsin Wellness Program * A free and confidential employee assistance program that offers ... Admin. Code § HA 2.05(4)(a) and Wis. Stats. § 302.335. There are approximately 3,200 decisions ...

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All JobsAssociate Program Administrator JobsAssociate Program Administrator Jobs in Cottage Grove, WI

Associate Program Administrator information

See Cottage Grove, WI salary details

$23.7K

$49.6K

$85.7K

How much do associate program administrator jobs pay per year?

As of Sep 10, 2026, the average yearly pay for associate program administrator in Cottage Grove, WI is $49,591.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,900.00 and $56,400.00 per year, depending on experience, location, and employer.

What is an associate program administrator?

Associate Program Administrators are entry- to mid-level professionals who help manage and coordinate various programs within an organization. Their responsibilities typically include supporting program planning, tracking budgets, communicating with stakeholders, and assisting with reporting and compliance tasks. They often work under the supervision of a Program Manager or Director, gaining valuable experience in program administration. This role is common in government agencies, educational institutions, and nonprofit organizations.

How does an associate program administrator typically collaborate with other departments within an organization?

Associate Program Administrators often serve as a key point of contact between their program and various departments such as finance, human resources, and operations. They coordinate schedules, manage communications, and ensure that program activities align with organizational goals. This role frequently involves attending interdepartmental meetings, preparing reports, and facilitating information flow to support seamless program execution. Strong collaboration and communication skills are essential, as much of the work centers on building relationships and resolving cross-functional challenges.

What are the key skills and qualifications needed to thrive as an associate program administrator, and why are they important?

To thrive as an Associate Program Administrator, you typically need strong organizational skills, attention to detail, and a relevant bachelor's degree, often in public administration, business, or a related field. Familiarity with project management software, scheduling tools, and data reporting systems is commonly required. Excellent communication, problem-solving abilities, and teamwork are critical soft skills that set candidates apart. These competencies are vital for efficiently coordinating programs, supporting teams, and ensuring successful project delivery.

What is the difference between Associate Program Administrator vs Program Coordinator?

AspectAssociate Program AdministratorProgram Coordinator
CredentialsTypically requires a bachelor's degree, some roles may prefer certifications in project managementUsually requires a bachelor's degree, with some roles valuing certifications in event planning or administration
Work EnvironmentOffice setting, supporting program management tasksOffice environment, often involved in coordinating activities and communications
Employer & IndustryNonprofits, government agencies, educational institutionsNonprofits, corporate, government, educational sectors
Search & Comparison IntentOften compared for entry to mid-level administrative roles in programsCompared for roles focused on organizing and executing program activities

The Associate Program Administrator and Program Coordinator roles share similarities in credentials and work environment, often found in similar industries. The main difference lies in scope: Associate Program Administrators typically handle more administrative and support tasks related to program management, while Program Coordinators focus more on organizing activities and ensuring smooth execution of programs.

Associate Program Administrator jobs near you

Program Participation Specialist

Madison, WI • On-site

APTIM
Construction • 10K+ employees
Learn more about APTIMexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Key responsibilities

  • Serve as the primary contact for program participation inquiries.

  • Assess customer needs and provide personalized, step-by-step guidance on eligibility, enrolment, and next steps.

  • Support office operations by coordinating with building management, managing supplies, and assisting with onsite events and meetings.

APTIM rating

8.8

Company rating: 8.8 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

Job Overview:
APTIM's Energy Transition team is seeking a proactive and experienced Program Participation Specialist to join our Focus on Energy IRA Home Energy Rebate programs, which are part of Wisconsin's statewide energy efficiency and renewable energy offerings. This position is primarily responsible for delivering high-quality inbound customer support with an emphasis on guiding customers step-by-step through energy efficiency program eligibility, enrolment, and participation. Unlike traditional customer service roles, this position provides a deeper level of consultative support, ensuring customers understand how to get started and stay engaged in Home Energy Rebate programs. This role involves direct engagement with customers, contractors, and Program Implementers, and reports to the Administrative Manager.
Focus on Energy is Wisconsin's statewide energy efficiency and renewable energy program, serving 107 utilities and supporting nearly 200,000 utility customers annually. APTIM has served as Program Administrator since 2011, helping delivery measurable energy savings and high-quality customer support.
APTIM's Energy Transition team is a recognized leader in the marketplace. Our energy experts deliver highly innovative projects and complex client solutions, providing the full breadth of solutions including energy efficiency, energy management, carbon management, smart energy infrastructure, and distributed energy resources (DER). Our consultants proactively collaborate with clients to define and implement strategies and programs around key business drivers, with the primary focus of finding and delivering high-impact outcomes that exceed expectations and meet the unique needs of our government, utility and commercial clients.
The Program Participation Specialist will provide concierge-level support to customers interested in Home Energy Rebate programs, helping them understand requirements, next steps, and available resources. This position acts as a trusted liaison between customers and the program, ensuring calls are not just answered but transformed into clear, actionable steps toward participation. In addition, this position is responsible for supporting office operations and team needs to maintain an efficient work environment. The successful candidate will be empathetic, communicative, and motivated to deliver a high-quality experience that leads to both customer engagement and team satisfaction.
Key Responsibilities/Accountabilities:
  • Serve as the primary contact for program participation inquiries.
  • Assess customer needs to identify the most relevant program offerings, and provide personalized, step-by-step guidance on eligibility, enrolment, and next steps, resolving questions and ensuring minimal hand-offs.
  • Work with customers of all backgrounds and varying computer proficiency levels to ensure equitable access to program participation.
  • Maintain accurate records of interactions and follow-ups within Zendesk and other CRM tools.
  • Develop and maintain strong working relationships with internal colleagues, program implementer staff, and external stakeholders to support effective communication and collaboration.
  • Ensure compliance with all APTIM and client quality and safety policies as well as all OSHA regulations.
  • Conduct QA/QC of Program processes and protocols, offering design improvements, analysis, and recommendations.
  • Support office operations by coordinating with building management on maintenance and access needs, managing supplies, overseeing shipping and mail processes, providing light tech support to staff and visitors, and assisting with onsite events and meetings.
  • Perform other duties as assigned to support program and team success.
  • Ensure compliance with all APTIM quality and safety policies as well as all OSHA regulations.

Basic Qualifications:
  • Associate or bachelor's degree from an accredited two or four-year college or university or equivalent work experience.
  • 2+ years of customer service, inside sales, or client success experience.
  • Strong communication skills, including active listening and the ability to explain complex processes clearly and guide customers with patience in both verbal and written interactions.
  • Demonstrated professionalism, empathy, and a focus on providing a positive customer experience; adaptable under pressure.
  • Excellent critical thinking skills with ability to analyze situations, identify existing or potential problems and recommend solutions.
  • Self-starter with the ability to manage time and prioritize projects within established deadlines and manage multiple tasks simultaneously.
  • High level of emotional intelligence and ability to work effectively with diverse teams and stakeholders.
  • Commitment to fostering a collaborative work environment within the team and the broader organization.
  • Proficient in Microsoft Office software - Excel, Word, PowerPoint, Outlook, Teams, and SharePoint.
  • Availability to work Monday through Friday, 9 am to 5 pm CT.

Desired/Preferred Qualifications:
  • 1+ years' experience in the energy efficiency industry preferred.
  • Knowledge of whole-home energy efficiency, HVAC, or sustainability concepts; BPI training preferred (certification not required).
  • Familiarity with Zendesk or similar customer service platforms.
  • Multilingual skills a plus.

About APTIM:
APTIM enhances the quality of the environment, wellbeing of people, resilience of communities, and opportunity for employees to make a difference, not just a living. A leading professional solutions firm, we specialize in environmental, sustainability, resilience, and infrastructure solutions. Our team of experts provide these integrated solutions for forward-thinking government agencies, commercial and industrial clients, and energy customers. Together, we create sustainable and resilient communities for all.
What you can expect from APTIM:
  • Work that is worthy of your time and talent
  • Respect and flexibility to live a full life at work and at home
  • Dogged determination to deliver for our clients and communities
  • A voice in making our company better
  • Investment into your personal and professional development

As of the date of this posting, a good faith estimate of the current pay range for this position is $24.00 to $27.00 per hour. Compensation depends on several factors including: experience, education, key skills, geographic location of the position, client requirements, external market competitiveness, and internal equity among other employees within APTIM.
Employee Benefits
APTIM Environmental & Infrastructure, LLC is committed to providing an extensive range of benefits that protect and promote the health and financial well-being of our employees and their families through the APTIM Benefits Marketplacehttps://aptim.makeityoursource.com/
  • Medical, vision, and dental insurance: Through the marketplace, our employees can choose benefits from five metallic levels and several carriers to find the right benefits that work for them in their location.
  • Company paid and optional Life insurance
  • Short-term and long-term disability insurance
  • Accident, Critical Illness, and Hospital Indemnity coverage
  • Paid holidays, vacation, and sick leave (eligibility based on company policy and applicable law)
  • 401(k) APTIM offers three 401k plans through the Aon Pooled Employer Plan (PEP). The specific plan you are eligible for depends on the business unit you are in. The details of the largest plan are found here:
    • APTIM 401(k) Guide
    • APTIM - Helpful Documents

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