1

Associate Product Support Engineer Jobs in Ohio (NOW HIRING)

Support development and execution of category plans by gathering data, preparing materials and ... Sales, Engineering, or Supply Chain. Preferred: familiarity with SKU setup, ERP/PLM/PIM systems ...

Do you enjoy working closely with people on the production floor, learning their strengths, and ... POSITION PURPOSE The Manufacturing Support Engineer is responsible for improving the performance ...

With a trusted legacy of more than 150 years of engineering expertise, our products power all the ... Your Future Role The Manufacturing Support Engineer will be a part of the Product Engineering team ...

... Support Engineer to join our team at Innomotics. The Industry-Leader of Motors and Drives ... With a trusted legacy of more than 150 years of engineering expertise, our products power all the ...

Product Support Technician Outdoor Power Equipment $18.00-$20.00 per hour Monday-Friday, 8:30am-5 ... Share recurring product trends and concerns with Quality, Engineering, and Product teams to drive ...

Product Support Technician Outdoor Power Equipment $18.00-$20.00 per hour Monday-Friday, 8:30am-5 ... Share recurring product trends and concerns with Quality, Engineering, and Product teams to drive ...

Your tasks The software support engineer is a critical part of the software and support teams who ... Your profile Support will be focused on the FulfillX software product but could include additional ...

Your tasks The software support engineer is a critical part of the software and support teams who ... Your profile Support will be focused on the FulfillX software product but could include additional ...

Experience partnering closely with engineering leadership in an agile environment* Demonstrate ... support PMs in improving product quality* Lead, coach, and develop Product Managers and Associate ...

Showing results 41-60

Associate Product Support Engineer information

What is the difference between Associate Product Support Engineer vs Customer Support Engineer?

AspectAssociate Product Support EngineerCustomer Support Engineer
Required CredentialsBachelor's in Engineering or Computer Science, technical certificationsHigh school diploma or equivalent, technical knowledge often preferred
Work EnvironmentTechnical support teams, product development environmentsCustomer service centers, client-facing roles
Employer & Industry UsageTech companies, software/hardware industriesIT service providers, tech companies, software firms
Common Search & Comparison IntentUnderstanding technical support roles, career pathCustomer service roles, troubleshooting support

The Associate Product Support Engineer typically focuses on technical support related to products, requiring technical credentials and working closely with development teams. In contrast, a Customer Support Engineer emphasizes direct customer interaction and troubleshooting, often with less emphasis on technical certifications. Both roles are vital in tech industries but serve different functions within support and client engagement.

What does an associate product support engineer do?

An associate product support engineer provides technical assistance to customers and internal teams by troubleshooting product issues, resolving technical problems, and ensuring product functionality. They often use diagnostic tools, communicate with clients, and document solutions to improve product performance and customer satisfaction.

What is the role of an associate product support engineer?

An associate product support engineer provides technical assistance to customers and internal teams by troubleshooting product issues, resolving technical problems, and ensuring customer satisfaction. They often use diagnostic tools, communicate solutions clearly, and may document support cases to improve product performance and user experience.

What cities in Ohio are hiring for Associate Product Support Engineer jobs?

Cities in Ohio with the most Associate Product Support Engineer job openings:

Infographic showing various Associate Product Support Engineer job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 17% Part Time, and 7% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Associate Product Manager

Stow, OH • Hybrid

Vontier Corporation
Electrical Equipment, Appliance, and Component Manufacturing • 5 - 10K employees

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago


Job description

INTRODUCTION and WHAT YOU WILL DO (Job Responsibilities)

The Associate Product Manager supports the product team in executing category strategy and day-to-day product tasks that serve our automotive technician customers and franchisee partners. You'll work closely with Product Managers, Marketing, Sales, Engineering and Operations to help evaluate product opportunities, deliver product launches, manage product life cycles, and monitor category performance. 

This role is based in our Stow, OH office with a hybrid schedule.

DUTIES AND RESPONSIBILITIES

  • Support development and execution of category plans by gathering data, preparing materials and contributing inputs to long-range roadmaps.
  • Assist in creating product specifications and documentation for new and existing items (inventory needs, basic pricing inputs, anticipated unit volumes, and launch timelines) under PM guidance.
  • Help coordinate go-to-market activities: liaise with Marketing, Sales, Supply Chain and Operations to prepare launch checklists, collateral, and training materials.
  • Help maintain product data and systems (SKU setup, attributes, pricing updates, and compliance documents) to ensure accuracy across channels.
  • Plan and help coordinate product promotions across multiple promotional channels to both automotive technician customers and franchisee partners.
  • Monitor product and promotional performance by collecting sales, margin and inventory data; prepare regular reports and basic analyses to surface trends and issues.
  • Conduct market and competitive research: gather competitor info, summarize market trends, and produce concise briefs for the team.
  • Support product lifecycle tasks, including product changes, discontinuations, and "test & learn" pilots; coordinate testing logistics and capture results.
  • Coordinate cross-functional meetings, track action items, and follow up to keep projects on schedule.
  • Provide frontline product information and simple training support to Sales and franchisees; create and update quick reference guides and FAQs.
  • Perform other duties as assigned to help the product team meet category KPIs (growth, revenue, margin, and operational targets).

WHO YOU ARE (Qualifications)

REQUIRED SKILLS/ABILITIES

  • 1-3 years in product, marketing, category management, merchandising, or a related role; automotive aftermarket or B2B2C exposure is a plus.
  • Proven ability to support product planning and lifecycle activities (specs, launches, basic pricing inputs).
  • Strong analytical skills with comfort in Excel/Google Sheets and preparing concise reports to surface trends and KPIs.
  • Clear written and verbal communicator; comfortable presenting to small groups and creating user-facing materials.
  • Organized, detail-oriented, able to manage multiple tasks, track follow-ups, and meet deadlines.
  • Collaborative team player with a customer-first mindset and eagerness to learn and grow in product management.
  • Basic project coordination/process skills and experience working cross-functionally with Marketing, Sales, Engineering, or Supply Chain.

Preferred: familiarity with SKU setup, ERP/PLM/PIM systems, inventory concepts, or supporting commercial/pricing.

EDUCATION AND EXPERIENCE

  • Bachelor's degree or equivalent experience.
  • 1-3 years in product, marketing, category management, merchandising, or a related role; automotive aftermarket or B2B2C exposure is a plus.
  • This position does not offer visa sponsorship. Candidates must be authorized to work in the USA without the need for employer-sponsored visa support.

CAREER PATH

  • Potential to grow into role such as Product Manager.

PHYSICAL REQUIREMENTS

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.

Vontier partners with you and your family on your health and wellness journey. Visit VontierBenefits.com to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 120 hours, 13 paid holidays (including 3 floating holidays) per year and paid sick leave.*

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant's geographic location. The Company reserves the right to modify this information at any time, subject to applicable law. 


Vontier logo

About Vontier

Sourced by ZipRecruiter

Industry

Electrical equipment, appliance, and component manufacturing

Company size

5,001 - 10,000 Employees

Headquarters location

Raleigh, NC, US

Year founded

2019

Social media