ZipRecruiter

Log In

1

Associate Product Support Engineer Jobs in Ohio (NOW HIRING)

W. R. Grace & Co.

... engineered materials and fine chemicals. We provide innovative products, technologies and services ... Grace is seeking a Product Support Specialist to join our Business Management team! Based in Poznan ...

Matco Tools

Associate Product Manager

Stow, OH · On-site

Support development and execution of category plans by gathering data, preparing materials and ... Sales, Engineering, or Supply Chain. Preferred: familiarity with SKU setup, ERP/PLM/PIM systems ...

Vontier

Associate Product Manager

Stow, OH · Hybrid

Support development and execution of category plans by gathering data, preparing materials and ... Sales, Engineering, or Supply Chain. Preferred: familiarity with SKU setup, ERP/PLM/PIM systems ...

Rudd Equipment

Product Support Rep

Cincinnati, OH · On-site

Product Support Representative We are seeking a Product Support Representative responsible for ... Associates degree or some college is desired. * Previous sales experience a plus. Communication ...

previous pagenext page

Showing results 21-40

All JobsAssociate Product Support Engineer JobsAssociate Product Support Engineer Jobs in Ohio

Associate Product Support Engineer information

What is the difference between Associate Product Support Engineer vs Customer Support Engineer?

AspectAssociate Product Support EngineerCustomer Support Engineer
Required CredentialsBachelor's in Engineering or Computer Science, technical certificationsHigh school diploma or equivalent, technical knowledge often preferred
Work EnvironmentTechnical support teams, product development environmentsCustomer service centers, client-facing roles
Employer & Industry UsageTech companies, software/hardware industriesIT service providers, tech companies, software firms
Common Search & Comparison IntentUnderstanding technical support roles, career pathCustomer service roles, troubleshooting support

The Associate Product Support Engineer typically focuses on technical support related to products, requiring technical credentials and working closely with development teams. In contrast, a Customer Support Engineer emphasizes direct customer interaction and troubleshooting, often with less emphasis on technical certifications. Both roles are vital in tech industries but serve different functions within support and client engagement.

What does an associate product support engineer do?

An associate product support engineer provides technical assistance to customers and internal teams by troubleshooting product issues, resolving technical problems, and ensuring product functionality. They often use diagnostic tools, communicate with clients, and document solutions to improve product performance and customer satisfaction.

What is the role of an associate product support engineer?

An associate product support engineer provides technical assistance to customers and internal teams by troubleshooting product issues, resolving technical problems, and ensuring customer satisfaction. They often use diagnostic tools, communicate solutions clearly, and may document support cases to improve product performance and user experience.

What cities in Ohio are hiring for Associate Product Support Engineer jobs?

Cities in Ohio with the most Associate Product Support Engineer job openings:

Infographic showing various Associate Product Support Engineer job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 17% Part Time, and 7% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Associate Product Owner

Highland Heights, OH • On-site

Park Place Technologies, LLC
IT Services • 1 - 5K employees
Learn more about Park Place Technologies, LLCexternal

Other

Re-posted 10 days ago

Park Place Technologies rating

7.8

Company rating: 7.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Cleveland Headquarters Office
Highland Heights, OH 44143, USA


  • Hybrid
  • Operations
  • Full-Time
  • Requisition #: ASSOC006348

Description

Associate Product Owner


The Associate Product Owner supports the Product Owner in executing product initiatives and delivering value to customers. This role focuses on backlog support, requirement definition, and cross-functional coordination, while developing product management skills and domain expertise.


Responsibilities:



  • Collaborates with the development team to clarify requirements and gather feedback on work in progress

  • Supports the Product Owner in backlog refinement and prioritization activities

  • Writes and reviews user stories, acceptance criteria, and test cases

  • Assists in coordinating with stakeholders to gather requirements and communicate updates

  • Participates in sprint planning, daily stand-ups, sprint reviews, and retrospectives

  • Helps track sprint progress, identify blockers, and escalates risks or issues as needed

  • Supports validation and testing efforts to ensure requirements are met

  • Documents product requirements, decisions, and updates to maintain alignment across teams

  • Assists in gathering and summarizing customer feedback and product performance insights

  • Conducts research on market trends, customer needs, and competitor products to support product decisions

  • Stays current on relevant tools, technologies, and Agile best practices

  • Performs responsibilities that regularly involve in-person collaboration based on business needs, with reasonable accommodations provided in accordance with applicable laws,.


Basic Qualifications:



  • Bachelor’s degree in computer science, engineering, business, or related field, or equivalent experience

  • 1–3 years of experience in product, business analysis, project coordination, or Agile environments

  • Familiarity with Agile methodologies (Scrum, Kanban, etc.)

  • Experience with tools such as Jira, Trello, or Asana

  • Strong communication and collaboration skills

  • Organizational skills with the ability to manage multiple tasks and deadlines

  • Critical thinking and problem‑solving abilities

  • Customer‑focused mindset with attention to detail


Preferred Qualifications:



  • Exposure to product lifecycle or software delivery

  • Certified Scrum Product Owner (CSPO) or similar certification (nice to have, not required)


Travel:



  • 10%


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

#J-18808-Ljbffr

What Park Place Technologies employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply