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Associate Partner Success Manager Jobs (NOW HIRING)

Convo Communications

Partner Success Manager

$65K - $70K/yr

Following contract execution, the Partner Success Manager assumes ownership of the customer relationship, serving as the primary point of contact for assigned business customers. This role leads ...

Perseus Group

Partner Success Manager

$85K - $104K/yr

Partner Success Manager - JD Location: Remote US Overview: Constellation Data Labs, a subsidiary of the Andromeda Operating Group of Constellation Software Inc is seeking an experienced Partner ...

100Plus

Partner Success Manager Full Time Sales Remote-Pennsylvania, US Job Summary We are seeking a strategic Partner Success Manager to own the growth, performance, and success of a portfolio of B2B ...

Perseus Group

Partner Success Manager

$85K - $104K/yr

Partner Success Manager - JD Location: Remote US Overview: Constellation Data Labs, a subsidiary of theAndromedaOperating Group of Constellation Software Inc is seeking an experiencedPartner Success ...

Verneek AI

Partner Success Manager

Manhattan, NY · On-site

Partner Success Manager As a Partner Success Manager, you will be the primary strategic partner for our retail clients, helping translate complex AI capabilities into clear business outcomes. You ...

Zayo

Partner Success Manager

$68K - $95K/yr

Zayo is seeking a Partner Success Manager to join our Customer Success organization to provide our ... Associate or Bachelor's degree in related field, or equivalent combination of training, education ...

SOLANA FOUNDATION

We're hiring a Partner Success Manager to own that conversion. You'll carry a book of enterprise partners from signature through to production, and you'll run go‑to‑market for the Solana ...

New

Sunlight Financial LLC.

$70K - $77K/yr

Partner Success Manager Department: Operations Type: Full-Time Position Overview Sunlight Financial is seeking a Partner Success Manager based on the West Coast to support our contractor network ...

Visa Hunt

Partner Success Manager

Denver, CO · On-site

As a Partner Success Manager, you'll play a key role in expanding Gusto's presence within the accounting market, with a focus on our largest and most strategic accounting partners. This is not a ...

CapsLock

Partner Success Manager

NE · Remote

The Partner Success Manager is responsible for maintaining and cultivating existing CapsLock clients and working with the director of sales and team leads to grow the company. As a Partner Success ...

GetYourGuide

Senior Partner Success Manager

New York, NY · On-site

$127K/yr

Team mission As a Senior Partner Success Manager, you'll be responsible for ensuring the commercial success of our most critical accounts through a combination of partner relationship and project ...

Speak4

Partner Success Manager

Arlington, VA · On-site

$75K - $80K/yr

Speak4 is looking for an organized team player and personable Partner Success Manager to join our ... We're looking for a demonstrated support associate with at least two years of experience on the ...

Speak4

Partner Success Manager

Virginia, MN · On-site

$75K - $80K/yr

Speak4 is looking for an organized team player and personable Partner Success Manager to join our ... We're looking for a demonstrated support associate with at least two years of experience on the ...

TalkingPoints

Partner Success Manager

Miami, FL · On-site

$90K - $105K/yr

As a Partner Success Manager, you will be a member of our Partner Success Team, working closely with our Sales, Data Integrations, and Support Teams to successfully implement, optimize, and grow our ...

GetYourGuide

Senior Partner Success Manager

New York, NY · On-site

$127K/yr

Team mission As a Senior Partner Success Manager, you'll be responsible for ensuring the commercial success of our most critical accounts through a combination of partner relationship and project ...

TalkingPoints

Partner Success Manager

Miami, FL · Remote

As a Partner Success Manager, you will be a member of our Partner Success Team, working closely with our Sales, Data Integrations, and Support Teams to successfully implement, optimize, and grow our ...

Bubble Group, Inc

Partner Success Manager

New York, NY · On-site

$143K - $157K/yr

About the team Partner Success sits within Commercial Success and manages Bubble's certified agency network. We grow agency-driven revenue, keep partners healthy and active, and work with SDRs to ...

Sunlight Financial, LLC

$70K - $77K/yr

West Coast SupportPartner Success Manager Position Overview Sunlight Financial is seeking a Partner Success Manager based on the West Coast to support our contractor network during Pacific Time ...

OneStream, Inc.

$99K - $128K/yr

PARTN004415 Description Partner Success Manager Location: Remote, USA Employment Type: Full-Time Gross annual base salary: USD $99,000.00 - $128,500.00 Additional variable compensation and benefits ...

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How much do associate partner success manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for associate partner success manager in the United States is $52,991.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $65,500.00 per year, depending on experience, location, and employer.

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Infographic showing various Associate Partner Success Manager job openings in the United States as of July 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $52,991 per year, or $25.5 per hour.

Partner Success Manager

Remote

Convo Communications
Telecommunications • 51 - 200 employees
Learn more about Convo Communicationsexternal

$65K - $70K/yr

Full-time

Re-posted 6 days ago

Job description

About Convo Communications
Founded in 2009, Convo Communications is a Deaf-owned company dedicated to making communication more accessible through innovative language access services and technology. Every day, we help bridge communication between Deaf and hearing communities by delivering exceptional experiences for our customers and the communities we serve.
Our success is driven by passionate people who are committed to collaboration, innovation, accountability, and service. Whether you're supporting our customers, developing technology, or enabling our operations behind the scenes, your work contributes to a mission that makes a meaningful difference.
Why Join Convo?
At Convo, you'll find more than just a job - you'll have the opportunity to build a meaningful career while making a positive impact.
When you join our team, you'll:
  • Make a difference. Help improve communication accessibility and create meaningful connections every day.
  • Be part of an inclusive culture. We value diverse perspectives and foster a workplace built on respect, collaboration, and belonging.
  • Grow your career. We encourage continuous learning, professional development, and opportunities to expand your skills.
  • Work with purpose. Every role at Convo contributes to our mission of creating accessible communication solutions that improve lives.
  • Join a team that cares. We celebrate teamwork, innovation, integrity, and a shared commitment to delivering exceptional service.

If you're looking for meaningful work where your contributions matter and your career can grow, we'd love to hear from you.
About the role
Convo Communications is seeking a relationship-driven Partner Success Manager to ensure the long-term success of our enterprise partners throughout the post-sale customer lifecycle.
Following contract execution, the Partner Success Manager assumes ownership of the customer relationship, serving as the primary point of contact for assigned business customers. This role leads customer onboarding, drives product adoption, strengthens strategic relationships, and helps partners maximize the value of Convo's products and services.
Working closely with the Account Executive, Customer Success, Support, Product, and other cross-functional teams, the Partner Success Manager delivers an exceptional customer experience while driving customer satisfaction, retention, renewals, and long-term account growth. We are looking for someone who brings strong communication skills, sound judgment, and a proactive, customer-first approach while representing Convo's mission and values with professionalism and authenticity.
What you'll do
Partner Onboarding & Success
  • Lead customer onboarding by developing implementation plans, coordinating with internal teams, delivering product training, and ensuring partners have the tools and resources needed for long-term success.
  • Ensure a seamless transition from the Account Executive following contract execution.
  • Drive product adoption and partner engagement by educating customers on best practices, encouraging meaningful utilization of Convo's services, and helping partners achieve their accessibility and communication goals.

Customer Relationship Management
  • Serve as the primary point of contact for assigned enterprise partners by building trusted relationships, maintaining regular communication, and proactively supporting evolving business needs.
  • Conduct Quarterly Business Reviews (QBRs) to review utilization, business outcomes, adoption, performance, and future opportunities.
  • Coordinate with Sales, Support, Product, and other internal teams to resolve customer concerns and deliver a consistent customer experience.
  • Gather customer feedback and communicate relevant insights to support continuous improvement.

Retention & Account Growth
  • Monitor account health, proactively identify risks, advocate for customer needs, and develop strategies that improve adoption, retention, and long-term customer success.
  • Lead customer renewal strategies while partnering with the Account Executive to identify and execute expansion, cross-sell, and upsell opportunities.
  • Demonstrate ongoing business value by helping partners increase adoption, optimize utilization of Convo's services, and achieve their accessibility and communication objectives.

Customer Operations
  • Maintain accurate customer records, onboarding milestones, communications, account health metrics, and opportunities within the company's CRM.
  • Maintain current knowledge of Convo's products, services, features, pricing, and customer resources.
  • Collaborate with leadership to improve customer success processes, partner engagement, and overall business results.

Required Qualifications
  • 3+ years of professional experience in Customer Success, Partner Success, Account Management, Enterprise Account Management, or a related customer-facing role.
  • Experience managing B2B customer relationships throughout the post-sale customer lifecycle.
  • Demonstrated ability to build trusted customer relationships and support long-term account success.
  • Experience conducting customer meetings, presentations, product demonstrations, onboarding sessions, or training workshops.
  • Strong verbal, written, interpersonal, presentation, and relationship-building skills.
  • Ability to understand customer business objectives and effectively communicate the value of products and services.
  • Experience using a CRM platform such as Salesforce, HubSpot, or a similar system.
  • Strong organizational skills with the ability to manage multiple customer accounts, priorities, and deadlines.
  • Demonstrated ability to work independently, exercise initiative, and maintain accountability for assigned goals.
  • Ability to collaborate effectively with cross-functional teams in a remote and fast-moving environment.
  • Ability to handle customer, contractual, financial, and organizational information with appropriate confidentiality and professionalism.
  • Fluency in American Sign Language, and lived, professional, or community experience within the Deaf and/or hard of hearing community.

Preferred Qualifications
  • Bachelor's degree in Business, Communications, Marketing, or a related field, or equivalent professional experience.
  • Experience supporting enterprise or strategic customer accounts.
  • Experience within a B2B, SaaS, technology, telecommunications, accessibility, language access, or service-based environment.
  • Experience conducting Quarterly Business Reviews (QBRs) or executive business reviews.
  • Experience supporting customer retention, renewals, and expansion opportunities.
  • Knowledge of accessibility practices and the communication needs of Deaf and hard of hearing individuals and communities.
  • Experience working with enterprise customers whose operations depend on interpreting, language access, accessibility, or other high-utilization service models.

Additional Requirements
  • Ability to work independently with a high degree of ownership, accountability, and sound judgment.
  • Ability to travel periodically for customer meetings, conferences, training, and industry events.
  • Have a valid passport for travel.
  • Ability to work a flexible schedule when business needs require.
  • Represent Convo professionally while promoting our mission of accessible communication and fostering diversity, equity, inclusion, and accessibility in customer interactions.

Pay Range: $65,000 - 70,000 USD plus commission

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