Associate Operations Engineer Jobs in Quebec (NOW HIRING)

iGaming:
If it's iGaming, we know a thing or two. At Light & Wonder, It's all about the games, and our digital teamleads the global iGaming market, providing jaw-dropping content and innovative software that powers the world's most successful online gaming providers.

Position Summary

Light & Wonder is the global leader in cross-platform games and entertainment. The company brings together 5,000 employees from six continents to connect content between land-based and digital channels with unmatched technology and distribution. Guided by a culture that values daring teamwork and creativity, Light & Wonder builds new worlds of play, developing game experiences loved by players around the globe. The company's Infinity platform powers the largest digital-gaming network in the industry. Light & Wonder is committed to the highest standards of integrity, from promoting player responsibility to implementing sustainable practices. To learn more, visitlnw.com.

The Associate Configuration Analyst is responsible for ensuring the operational accuracy, readiness, and delivery quality of all game content configurations across providers and markets. They work closely with internal teams, external providers, and market owners to support seamless onboarding, configuration, and release of games, ensuring all content meets business requirements.

Responsibilities:

• Own provider onboarding tasks and maintain strong communication channels with assigned providers, ensuring consistent, accurate information exchange.

• Review and validate game metadata, configuration inputs, and operational readiness checks for each release.

• Serve as Market Owner for designated jurisdictions.

• Coordinate contentrelated queries across Release Management, Integrations, Partner Management, and Compliance to ensure smooth game launches.

• Track and maintain data accuracy across internal tools such as the roadmap portal and Infinity Gateway; escalate discrepancies proactively.

• Support onboarding and training activities for new providers, ensuring they understand processes, workflows, and expectations.

• Identify workflow gaps, inefficiencies, and recurring issues, contributing to continuous improvement initiatives across Game Enablement Operations.

• Collaborate with the team to implement revised JIRA workflows, tooling updates, and process improvements.

Qualifications

• Strong interpersonal and influencing skills.

• Proactive, positive, collaborative attitude.

• Ability to make decisions under pressure.

• Clear communicator - able to translate technical details simply.

• Customerfocused mindset.

• Naturally curious; asks the right questions to diagnose issues.

• Analytical thinker with solid problemsolving skills.

• Committed to simplicity and continuous process improvement.

• Excellent organizational skills; strong attention to detail.

• Resilient and adaptable in a fastpaced environment.

Our studio is located in Montreal, QC. This role requires presence on-site 3 days a week.

Why would you enjoy working with us at Light & Wonder?

• Competitive benefits, an open and supportive environment as well as a modern and exciting workplace.

• The opportunity to interact with global teams on a regular basis and the possibility to switch teams and projects as you and our business continues to develop and grow.

• Exciting projects with opportunities for creating positive change to our game engineering ecosystem.

And if that is not enough; you will get to enjoy astunning work locationandflexible workingwhilst we provide you with theguidanceanddevelopment skillsyou need to progress quickly andenhance your career.

Physical Requirements:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment.

Work Conditions: The work conditions are representative and typical of similar jobs in comparable organizations.

#LI-Hybrid

#LI-iGaming