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Associate Operations Analyst Jobs in Paterson, NJ

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Associate Operations Analyst information

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$14

$34

$57

How much do associate operations analyst jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for associate operations analyst in Paterson, NJ is $34.35, according to ZipRecruiter salary data. Most workers in this role earn between $24.47 and $41.11 per hour, depending on experience, location, and employer.

What does an associate operations analyst do?

An Associate Operations Analyst assists in analyzing and improving business processes within an organization. Their responsibilities typically include collecting and interpreting data, identifying operational inefficiencies, preparing reports, and recommending process improvements. They often work closely with different departments to understand workflow challenges and help implement better solutions. This entry-level role is crucial for helping organizations operate more efficiently and effectively.

What are the key skills and qualifications needed to thrive as an associate operations analyst, and why are they important?

To thrive as an Associate Operations Analyst, you need strong analytical, problem-solving, and data interpretation skills, often supported by a bachelor's degree in business, finance, or a related field. Familiarity with data analysis tools such as Excel, SQL, and business intelligence platforms, as well as experience with ERP or CRM systems, is typically required. Excellent communication, attention to detail, and adaptability help you collaborate effectively and respond to changing business needs. These skills and qualifications are essential for accurately analyzing operational data, optimizing processes, and supporting informed decision-making within an organization.

What are some common challenges faced by associate operations analysts during their first year on the job?

In their first year, Associate Operations Analysts often encounter challenges such as adapting to fast-paced environments, learning to interpret large sets of data accurately, and understanding the unique processes specific to their organization. They may also need to quickly build effective communication skills to collaborate with cross-functional teams, including finance, IT, and operations. Overcoming these challenges requires proactive learning, seeking mentorship, and staying organized to manage multiple projects simultaneously.

What is the difference between Associate Operations Analyst vs Operations Analyst?

AspectAssociate Operations AnalystOperations Analyst
Required CredentialsBachelor's degree in business, finance, or related field; some certifications preferredBachelor's degree; certifications like CAP or Six Sigma advantageous
Work EnvironmentEntry-level, team-oriented, supporting operational processesMid-level, analytical, focused on process improvement and data analysis
Employer & Industry UsageCommon in finance, healthcare, logistics, and corporate sectorsUsed across similar industries, often as a step up role

The Associate Operations Analyst typically handles foundational operational tasks and supports senior staff, while the Operations Analyst focuses more on analyzing data and optimizing processes. Both roles require similar educational backgrounds and are prevalent in various industries, with the Operations Analyst often serving as a progression from the associate level.

How much do associate operations analysts get paid?

The average salary for an associate operations analyst typically ranges from $50,000 to $70,000 per year, depending on experience, location, and industry. Entry-level roles may start lower, while experienced analysts or those in high-cost areas can earn more. Compensation often includes benefits such as health insurance and performance bonuses.

Is an associate operations analyst entry-level?

Yes, an associate operations analyst is typically considered an entry-level position, suitable for candidates with minimal professional experience. It often requires basic analytical skills, familiarity with data management tools, and a bachelor's degree in a related field. Advancement usually involves gaining experience and developing specialized skills.

What are the most commonly searched types of Operations Analyst jobs in Paterson, NJ?

The most popular types of Operations Analyst jobs in Paterson, NJ are:

What cities near Paterson, NJ are hiring for Associate Operations Analyst jobs?

Cities near Paterson, NJ with the most Associate Operations Analyst job openings:

Infographic showing various Associate Operations Analyst job openings in Paterson, NJ as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 11% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $71,443 per year, or $34.3 per hour.

Senior Operations Analyst, Benefits

MABSTOA

New York, NY

Full-time

Re-posted 5 days ago


Key responsibilities

  • Administer and support activities and process transactions for the Benefits department.

  • Gather, validate, and maintain data, and enter transactions in PeopleSoft and the service request management tool.

  • Support cyclical processing, period-end activities, and participate in user groups as necessary.


Job description

JOB TITLE:

Senior Operations Analyst, Benefits

SALARY RANGE:

Step 1 (60% Rate of Pay) $49,562

Step 2 (70% Rate of Pay) $57,822

Step 3 (75% Rate of Pay) $61,952

Step 4 (80% Rate of Pay) $66,082

Step 5 (85% Rate of Pay) $70,213

Step 6 (90% Rate of Pay) $74,343

Step 7 (95% Rate of Pay) $78,473

Step 8 (Full Rate of Pay) $82,603

DEPT/DIV:

People/Benefits

SUPERVISOR:

Senior Manager Benefits Operations

LOCATION:

2 Broadway, New York, NY 10004

HOURS OF WORK:

9:00 am - 5:30 pm (8 hours/day) or as required

***This position is represented by the Transportation Communications Union (TCU)***

Opening:

The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

Position Objective:

The purpose of this position is to administer and support activities and process transactions for the Benefit Operations department.  The Senior Operations Analyst (Benefits) position is also responsible for coaching less experienced team members and providing guidance on process/area procedures.

Responsibilities:

  • Gather, validate, and maintain data and other transaction inputs.
  • Gather forms and track status.
  • Enter transactions in PeopleSoft and the service request management tool.
  • Retrieve, index, and review scanned documents and forms.
  • Provide satisfactory customer service by receiving, analyzing, researching, and seeking resolutions to assigned inquiries.
  • Integrate across Center of Excellence (COE) teams to document, research, and resolve basic issues and errors as assigned.
  • Understand when to resolve or escalate issues to supervisor/direct manager.
  • Perform/support cyclical processing and period-end activities.
  • Complete assignments as delegated by supervisor/direct manager.
  • Comply with MTA and departmental policies, practices, and procedures.
  • Develop and update operating procedures and training materials as needed.
  • Understand the MTA and departmental vision including how individual responsibilities fit into long-term strategies.
  • Track and report status of work.
  • Maintain appropriate level of process, functional, and technical knowledge and participate in training to continue to develop such knowledge.
  • Support other team members as appropriate.
  • Adhere to team budget.
  • Identify and implement continuous improvement initiatives as assigned.
  • Participate in user groups as necessary.
  • Identify and document input to knowledge management tool.
  • Support additional benefits functions as needed, i.e., UCM, Siebel, etc.
  • Support development, negotiation, and updates to Service Level Agreement.
  • Monitor assignment quality and service delivery against agreed-to Service Level Agreement and Key Performance Indicator targets.
  • Run reports to manage, monitor, and provide HR/Benefits metrics.
  • Conduct in-person and/or virtual Open Enrollment sessions, pre-retirement seminars, post-retirement meetings, new hire orientations, union-specific meetings, health fairs, and information seminars for all agencies at various locations.

Required Qualifications:

  • Possess specific work experience for HR/Benefits.
  • Working knowledge and use of PeopleSoft or related database software.
  • Ability to work in a team environment.
  • Ability to process requests consistently with general supervision.
  • Ability to assess problems and promptly resolve or identify the appropriate team to resolve. 
  • Strong oral and written communication skills.
  • Strong interpersonal skills with the ability to work with and collaborate across the COE at all levels within and outside the organization.
  • Strong time management skills and ability to manage individual assignments.
  • Strong attention to detail. 
  • Ability to handle sensitive situations and maintain a high degree of confidentiality.

Preferred Qualifications:

  • Understanding of MTA HR/Benefits policies and procedures.
  • Familiarity with performance metrics and ability to meet identified targets.
  • Working knowledge of service request management tools.
  • Working knowledge and use of office productivity tools (e.g., MS Outlook, MS Office applications) and web-based applications.

Required Education and Experience:

  • Four (4) years of experience in human resources, benefits processing, pensions, customer service, or a related field.
  • High School Diploma or GED.

Preferred Education and Experience:

  • Bachelor's or Associate's degree with relevant experience in Business or a related field.
  • Shared Services experience.

Other Information

May need to work outside of normal work hours (i.e., evenings and weekends)

Travel may be required to other MTA locations or other external sites.

According to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including those concerning veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.