Associate Operations Analyst Jobs in Washington (NOW HIRING)

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together.
Are you ready to join a high-performance, fast-moving, and collaborative GTM Operations team where your analytical skills will be the engine of our success? We are seeking a highly motivated Sales Operations Analyst to drive efficiency and provide critical insights in a fast-paced environment. This role requires high cross-functional collaboration & communication, strong analytical skills, and a relentless focus on optimizing our sales processes and performance.
This role is based at our HQ in McLean, VA. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian.
What You'll Do:
Your primary mission will be to transform complex data into actionable strategies that empower our Sales leadership and improve team performance. Key responsibilities include:
Data Analysis & Strategy

• Identify business challenges and opportunities, using data analysis to provide strategic and tactical recommendations.
• Evolve problem-solving frameworks, develop and test hypotheses, and lead the implementation of new solutions, including developing a monitoring plan.
• Use AI tools and emerging technologies to accelerate research, analysis, forecasting, and decision-making.

Reporting & Performance

• Own the process of reporting and analyzing sales pipeline, bookings, headcount, and productivity to identify trends and opportunities for growth.
• Leverage AI-assisted analytics to uncover trends, identify risks, and surface actionable recommendations for sales leadership.
• Conduct monthly and quarterly analysis to track sales quota achievement.
• Drive the health of the business through performance monitoring, analysis, process improvements, and key insights.

Planning & Process Improvement

• Provide critical analytical and administrative support for the annual planning process, specifically supporting the design and implementation of sales territory strategy.
• Manage ongoing escalations and act as a key cross-functional point of contact, ensuring smooth operations.
• Support various strategic sales operations projects.

Basic Qualifications:

• Currently pursuing a Bachelor's degree (or higher) in Finance, Economics, Mathematics, Physics, Data Science, or another STEM-related field at an accredited North American college or university.
• Strong foundation in analytical thinking, financial modeling, quantitative coursework, or related academic experience.
• Proficient in Google Sheets / Microsoft Excel, including formulas, pivot tables, and structured spreadsheet design.
• Strong process development and technical writing experience, with the ability to document and improve workflows.
• Highly organized, detail-oriented, and methodical in approach, with strong accuracy when working with numbers and data.
• Willingness to support a variety of projects in a fast-paced, high-energy environment.
• Effective written and verbal communication skills with a clear and concise communication style.

Preferred Qualifications

• Experience using AI tools to support data cleaning, analysis, and presentation of information (as applicable).
• Previous internship or professional experience in finance, analytics, consulting, operations, or a related quantitative field.
• Curiosity about emerging AI capabilities and a willingness to experiment with new tools and approaches.
• Exposure to data analysis, financial modeling, or business intelligence tools beyond Excel/Sheets.

The base salary range represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate's relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance.
In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards.
Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans.
Base Salary Range
$60,000-$70,000 USD
Tools and Resources

• Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.
• Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
• Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.

Benefits
Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country-please ask your Talent Acquisition contact for details specific to the location you are applying to.
About Appian
Appian provides AI automation for mission-critical work. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We've been automating processes for more than 25 years and understand enterprise operations like no one else. For more information, visit appian.com. [Nasdaq: APPN]
Follow Appian: LinkedIn, Youtube, Instagram, Facebook
Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.
Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Appian's Applicant & Candidate Privacy Notice