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Associate Member Jobs in Michigan (NOW HIRING)

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Grand Rapids, MI

$14.75 - $18.25/hr

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Associate Member information

What is an associate member?

Associate Members are individuals or organizations that hold a non-voting or limited-participation membership status within an organization, institution, or professional association. This role typically allows members to access certain resources, attend events, and participate in some activities, but without the full privileges or responsibilities of regular or full members. Associate membership is often ideal for those seeking to be involved with the organization but do not meet all the criteria for full membership, or for those who prefer a less active role. Benefits and requirements for Associate Members can vary widely depending on the organization's structure and goals.

What are the key skills and qualifications needed to thrive as an associate member, and why are they important?

To thrive as an Associate Member, you generally need a relevant educational background, foundational industry knowledge, and eligibility criteria set by the professional organization. Familiarity with membership management systems and digital collaboration platforms is often expected. Effective communication, networking ability, and a proactive attitude help individuals make the most of membership opportunities. These skills and qualities are important for building professional connections, accessing resources, and advancing within the organization or field.

How does an associate member typically collaborate with other team members within an organization?

As an Associate Member, you are often expected to work closely with more senior colleagues and various departments on collaborative projects. This role usually involves supporting ongoing initiatives, contributing to group discussions, and assisting with research or administrative tasks. Open communication and a willingness to learn from others are highly valued, as you will frequently seek guidance and feedback to develop your professional skills. The team structure often encourages mentorship, helping you build strong networks and grow within the organization.

What is the difference between Associate Member vs Certified Member?

AspectAssociate MemberCertified Member
Required CredentialsTypically no certification required, often an entry-level or preliminary membershipRequires specific certifications or credentials demonstrating professional competence
Work EnvironmentEntry-level roles, supporting or assisting senior staffMore advanced responsibilities, often with greater independence
Employer & Industry UsageUsed across various industries for initial membership levelsIndicates a recognized professional standard within the industry
Search & Comparison IntentPeople exploring entry-level or initial membershipsProfessionals seeking recognized credentials or career advancement

The main difference between Associate Member and Certified Member lies in credentials and experience. Associate Members are often at the beginning of their careers with minimal certification requirements, while Certified Members have achieved specific certifications indicating a higher level of expertise. This distinction helps employers and industry peers identify professional experience and qualification levels.

What are the most commonly searched types of Member jobs in Michigan?

The most popular types of Member jobs in Michigan are:

What cities in Michigan are hiring for Associate Member jobs?

Cities in Michigan with the most Associate Member job openings:

Infographic showing various Associate Member job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Member Experience Associate - Detroit DTE Branch

Detroit, MI • On-site

Lake Trust Credit Union
Commercial Banking • 51 - 200 employees

Full-time

Medical, Retirement

Re-posted 28 days ago


Lake Trust Credit Union rating

9.1

Company rating: 9.1 out of 10

Based on 11 frontline employees who took The Breakroom Quiz


Job description

Member Experience Associate - Detroit DTE
This postition is located in the DTE building Tuesday, Wednesday, Thursday and Monday and Friday at Warren or Woodward Location.
More Than A Job!
Why do you work each day? To us, our jobs are not just something we do to make a living, it's a way to live. We work to support our members; whether celebrating moments of joy, finding a solution to an obstacle, or offering encouragement through a time of struggle. The worth of our work isn't measured in dollars and cents, it's seen in our communities and felt by the people who believe in us.
Benefits Include
  • Financial wellbeing services
  • 401(K) matching with up to 5% match
  • Reduced health insurance
  • Employee wellbeing services
  • DE&I initiatives
  • Work-life balance

Job summary
The Member Experience Associate is passionate about delivering the best Member Experience to our members! This team member will uncover needs, inspire possibilities, and deliver solutions to advance our members' financial success. This person must be adaptable with a strong sense of teamwork. They will cross-sells products and services, open all deposit accounts, including specialty and business accounts to help our members meet their financial goals. This position will build and deepen member relationships by providing the Best Member Experience. Member Experience Associates will be expected to support onstage operations and help to reach and exceed Lake Trust goals.
What you'll do
  • Proactively greet and interact with members as they enter the Credit Union. Through active listening and asking open ended, highly impactful questions you will uncover member needs to best assist them in meeting those needs.
  • Be a financial coach to our members! Look for opportunities to maximize member loyalty, building and deepening the member's relationship by assessing member's total financial picture and offering solutions to advance their financial success.
  • Coach and mentor peers by working collaboratively and promoting teamwork in order to achieve Lake Trust goals.
  • Demonstrate positive behaviors that promote high morale, cooperation and enthusiasm.
  • Educate members on consumer loans and credit card products. Originate, process, and close on consumer loans. Advise on opportunities to advance members' financial well-being by looking for cross-sale opportunities and acting as a financial coach to members.

What you'll bring
  • High School Diploma/GED is required
  • Minimum of 1-2 years job-related experience demonstrating success in building member/customer relationships by successfully cross selling products within a financial institution or retail environment.
  • Must be a tech savvy individual who has a high degree of adaptability to adjust quickly to change and priorities.

What you'll get
We know that pay and benefits are important. And, we've really got that covered. But, we also know that those are not the only things that you need to decide if this is the place for you. Join our team of Lake Trusters and you'll enjoy:
  • Working with an energetic team focused on making our members wildly successful
  • An opportunity to work with others that have your back every step of the way
  • Opportunities to make a difference both inside and outside of our walls
  • Being treated like you are more than the work you do

What Lake Trust Credit Union employees say

Pay

Benefits

Hours and flexibility

Workplace

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