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Associate Management Analyst Jobs in Arizona (NOW HIRING)

ASRC

Senior Risk Management Analyst

Tempe, AZ · On-site

Arctic Slope Regional Corporation has an immediate opening for a Senior Risk Management Analyst on ... Associates or Bachelor's Degree, or equivalent related industry experience (5-7 years) * Minimum ...

Aerotek

Business Operations Associate

Tempe, AZ · On-site

$21.63/hr

Management of customer accounts, including but not limited to invoicing, collections, PO tracking ... and analytical abilities Strong communication skills and work ethic Goal driven with problem ...

Shamrock Foods Company

Sales Analyst

Phoenix, AZ · On-site

Develop and manage report database to ensure proper analytics of current and past business ... At Shamrock Foods Company, people come first - our associates, our customers, and the families we ...

New

Shamrock

Sales Analyst

Phoenix, AZ · On-site

Develop and manage report database to ensure proper analytics of current and past business ... At Shamrock Foods Company, people come first - our associates, our customers, and the families we ...

New

Express

Associate Manager

Tucson, AZ

Analyze the business and execute/communicate clear action plans that optimize results. Manage all aspects of daily store operations. Ensure all store associates have clarity on goals and action plans.

Express

Associate Manager

Tucson, AZ · On-site

Analyze the business and execute/communicate clear action plans that optimize results. * Manage all aspects of daily store operations. * Ensure all store associates have clarity on goals and action ...

Express & Bonobos

Associate Manager

Tucson, AZ · On-site

Analyze the business and execute/communicate clear action plans that optimize results. * Manage all aspects of daily store operations. * Ensure all store associates have clarity on goals and action ...

Apex Systems

Associate Analyst

Tempe, AZ · On-site

Job#: 3045520 Associate Analyst Location: Tempe, Arizona or Fort Mill, South Carolina (Hybrid) Role ... This position requires strong attention to detail, the ability to manage multiple priorities, and ...

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Associate Management Analyst information

See Arizona salary details

$27K

$68.6K

$117K

How much do associate management analyst jobs pay per year?

As of Sep 7, 2026, the average yearly pay for associate management analyst in Arizona is $68,637.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,200.00 and $75,900.00 per year, depending on experience, location, and employer.

What is an associate management analyst?

Associate Management Analysts are professionals who assist organizations in improving efficiency and effectiveness by analyzing policies, procedures, and systems. They gather and interpret data, prepare reports, and make recommendations for operational improvements. Typically working under the supervision of senior analysts or managers, they may also participate in implementing new processes, facilitating meetings, and monitoring project progress. This role is often found in government agencies or large corporations and provides a foundation for advancement into higher-level analytical or management positions.

What are the key skills and qualifications needed to thrive as an associate management analyst?

To thrive as an Associate Management Analyst, you need strong analytical skills, a bachelor's degree in business or a related field, and a solid grasp of organizational processes. Familiarity with data analysis software, spreadsheets, and project management tools is typically required. Excellent communication, problem-solving abilities, and attention to detail help you stand out in this position. These skills ensure accurate evaluation of organizational performance and effective recommendations for improving efficiency and effectiveness.

What are some common challenges faced by associate management analysts when working on cross-departmental projects?

Associate Management Analysts often collaborate with multiple departments to analyze processes and recommend improvements. A common challenge is navigating differing priorities and communication styles across teams, which can lead to delays or misunderstandings. Building strong relationships, practicing clear communication, and maintaining flexibility are key to overcoming these obstacles. Additionally, analysts must balance attention to detail with the ability to see the broader organizational impact of their recommendations.

What is the difference between Associate Management Analyst vs Management Analyst?

AspectAssociate Management AnalystManagement Analyst
Required CredentialsBachelor's degree in business, public administration, or related field; some roles may require certificationBachelor's degree; often preferred to have a master's or relevant certifications
Work EnvironmentEntry-level, supporting analysis and project tasks within government or corporate settingsMore experienced, leading analysis projects, providing recommendations to management
Employer & Industry UsageCommon in government agencies, consulting firms, and large corporationsUsed across public and private sectors for strategic and operational improvements

The Associate Management Analyst typically performs entry-level analysis and support tasks, while the Management Analyst takes on more complex projects and provides strategic recommendations. Both roles require similar educational backgrounds, but the Management Analyst usually has more experience and responsibility.

How much do management analysts make in the US?

Management analysts, also known as management consultants, earn a median annual salary of around $87,660 according to recent data. Salaries can vary based on experience, location, and industry, with higher earnings typically for those with specialized skills or advanced certifications. Entry-level positions generally start lower, while experienced analysts in major markets can earn significantly more.

Is an Associate Management Analyst a good career?

An Associate Management Analyst is a valuable entry-level role in government and organizational management, focusing on analyzing and improving processes. It offers opportunities for skill development in data analysis, project management, and policy implementation, often leading to higher-level positions in public or private sectors.

What are the most commonly searched types of Management Analyst jobs in Arizona?

The most popular types of Management Analyst jobs in Arizona are:

Associate Management Analyst jobs near you
Infographic showing various Associate Management Analyst job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $68,637 per year, or $33 per hour.

Workforce Management Analyst

CNA National Warranty Corp

Scottsdale, AZ • On-site

Full-time

Posted 26 days ago

Key responsibilities

  • Monitor real-time contact center performance metrics such as service levels, call volume, abandon rates, and staffing coverage.

  • Manage intraday staffing variances by adjusting schedules and staffing plans to meet service level goals.

  • Support and administer CCaaS platforms, including system configurations, troubleshooting, and collaborating with stakeholders on system updates and improvements.

Job description

About the Role

CNA is seeking a detail-oriented, analytical, and solutions-focused CCaaS & WFM Analyst/Administrator to support our contact center operations, CCaaS technology, workforce management, and contact center performance. This role plays a key part in helping the teams meet service level goals, maintain staffing coverage, support contact center systems, and provide timely reporting and insights that drive operational decisions.

The ideal candidate is comfortable working with data, systems, schedules, call center metrics, and cross-functional partners. This position requires strong follow-through, sound judgment, technical aptitude, and the ability to respond with urgency while maintaining accuracy and professionalism.


Location

This position is based in Scottsdale, Arizona, and follows a hybrid work schedule of four days onsite and one day remote each week.


What You’ll Do

  • Monitor real-time contact center performance, including service levels, call volume, abandon rates, and staffing coverage.
  • Work with leadership team to manage intraday staffing variances when call or chat volume spikes, absenteeism occurs, or operation
  • Maintain accurate schedules, staffing plans, and workforce updates to support service level goals.
  • Develop and maintain staffing forecasts using historical trends, business needs, shrinkage, and operational assumptions.
  • Prepare monthly and ad hoc reports with clear insights, variance explanations, and actionable recommendations for leadership.
  • Administer and support CCaaS platforms, including IVR configurations, call routing, queues, user setup, and system settings.
  • Serve as a primary point of contact for contact center technology issues, including ticket submission, triage, escalation, follow-up, and resolution tracking.
  • Partner with Claims leadership, IT, vendors, and internal stakeholders to support system updates, testing, implementations, and process improvements.
  • Identify recurring trends, scheduling challenges, technology issues, and process gaps; recommend practical solutions that improve efficiency and customer experience.


What We’re Looking For

  • 3-5 years of experience in claims operations, contact center operations, workforce management, scheduling, reporting, business systems support, or a related operational support role.
  • Working knowledge of contact center metrics such as service level, abandon rate, average handle time, occupancy, adherence, shrinkage, and forecast accuracy.
  • Experience supporting or administering CCaaS, telephony, call center, or workforce management platforms such as RingCentral, DialPad, Five9, Genesys, NICE, Verint, or similar systems preferred.
  • Ability to predict call and chat volumes and convert those metrics into staffing requirements
  • Strong analytical skills with the ability to review data, identify trends, determine operational impact, and communicate clear recommendations.
  • Proficiency with Microsoft Excel and reporting tools; experience with dashboards, workforce management systems, or data visualization tools is a plus.
  • Strong communication, organization, documentation, follow-up, and problem-solving skills.
  • Ability to manage competing priorities, respond quickly to business needs, and work independently with accuracy and professionalism.


Education

  • Bachelor’s degree in business administration, operations management, analytics, information systems, or a related field preferred. High school diploma with technical certifications 


Why Join?

At CNA, you’ll be part of a collaborative team that values accountability, continuous improvement, and exceptional service. This role offers the opportunity to make a meaningful impact on department performance by improving staffing visibility, system reliability, operational efficiency, and the overall customer and employee experience.

CNA offers service contracts, warranties and other protection products to vehicle purchasers through franchised automobile dealerships nationwide. Founded in 1982 and headquartered in Scottsdale, Arizona, we set out to redefine the service contract industry with a commitment to being the best and doing the right thing. More than 40 years later, we remain true to that vision, evolving alongside the auto industry and delivering top-notch products with exceptional customer service.


Our organizational culture thrives on challenge and engagement, providing opportunities for employees to learn, grow, and feel a sense of purpose within our dynamic workplace.


In 2024, CNA received a MOTOR Top 20 Award from MOTOR Information Systems for our electric vehicle service contract. We have been named a #1 provider 22 times in the Dealers’ Choice Awards. In addition, CNA was the first and one of only two service contract companies recognized for “Highest Overall Dealer Satisfaction” by J.D. Power and Associates. 


We are a wholly owned subsidiary of CNA Financial, one of the nation’s oldest and largest commercial insurers with more than $60 billion in assets.