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Associate It Support Jobs in Toronto, ON (NOW HIRING)

ALAMOS GOLD INC.

IT Support Analyst

Toronto, ON

CA$70K - CA$90K/yr

The Company's shares are traded on the TSX and NYSE under the symbol AGI. IT Support Analyst Reporting to the IT Service Delivery Manager, the IT Support Analyst is responsible for delivering ...

ABL Employment

IT Support Specialist

Markham, ON · On-site

CA$65K - CA$80K/yr

Our client provides specialized Managed IT Services exclusively for dental professionals. They are committed to delivering reliable technical support and tailored solutions, while fostering a ...

Dexian

Bilingual IT support

Burlington, ON · On-site

An associate or bachelor's degree from an accredited college or university--or equivalent ... Preferred fields of study include Computer Science, Information Technology, Computer/Data Systems ...

Liberty Staffing

IT Support Specialist

Guelph, ON · On-site

CA$75K/mo

IT Support Specialist Current opening, PERM DIRECT HIRE starting salary: $75,000 per year Key Responsibilities Systems Network Support: Provide end-to-end technical support for all computer systems ...

Third Octet

IT Support Analyst

Mississauga, ON · On-site +1

Provide support services to internal project teams and client IT teams and/or end users directly ... Life. Balance. At Third Octet, we aim to empower businesses with innovative IT solutions while ...

Affirm

IT Support Administrator I

Toronto, ON · Hybrid

CA$63K - CA$83K/yr

We're seeking a flexible IT Support Admin to help manage and support Affirm's technology ... Apple Certified Associate or ACSP certification * Automation and scripting experience * Goes above ...

Ratehub

Junior IT & Operations Support

Toronto, ON · Remote

CA$50K - CA$60K/yr

You will be the day-to-day hands supporting our employees, brokerage operations, SaaS platforms, and phone system -- working closely with and guided by our IT/Tech manager and senior IT Specialist.

Td

IT Support Specialist

Toronto, ON

CA$96K - CA$136K/yr

... Information: Join in on what others in TD Technology Solutions are doing: * Inspire a positive work ... support our colleagues need to thrive both at work and at home. Please be advised that this job ...

BALANCED+ INC

IT Support Analyst (Level 1)

Mississauga, ON · On-site

CA$50K - CA$70K/yr

Job Title: IT Support Analyst Level 1 - (English and/or French Bi-Lingual) About This Job We are seeking a highly skilled IT Support Analyst - Level 1 (English and/or French Bi-Lingual) to join our ...

KPMG

IT End User Support Manager

Toronto, ON · On-site +1

We have an exciting opportunity for an IT End User Support (EUS) Manager to join KPMG's ITS team in Toronto. The role is primarily onsite and is located at our Vaughan (Toronto North) location at100 ...

Almag Aluminum

IT Technical Support Co-op

Brampton, ON · On-site

CA$19.25/hr

An integral part of the ALMAG Aluminium Information Technology Department the IT Technical Support CO-OP is the first line of IT support for ALMAG's employees, technologies, hardware and business ...

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All JobsAssociate It Support JobsAssociate It Support Jobs in Toronto, ON

Associate It Support information

What is an associate IT support?

Associate IT Support roles are entry-level positions responsible for assisting with basic technical issues, troubleshooting hardware and software problems, and providing support to end-users within an organization. They often handle tasks like resetting passwords, installing software, setting up workstations, and responding to IT help desk tickets. These roles serve as a starting point for a career in information technology, offering valuable experience and exposure to a wide range of IT systems and processes.

What are the key skills and qualifications needed to thrive as an associate IT support, and why are they important?

To thrive as an Associate IT Support, a solid understanding of computer hardware, operating systems, networking basics, and troubleshooting techniques is essential, often supported by a relevant degree or certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common enterprise software is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for assisting users and resolving issues efficiently. These skills ensure timely technical support, minimize downtime, and help maintain smooth IT operations within an organization.

What are some common challenges faced by associate IT support professionals, and how can they effectively address them?

Associate IT Support professionals often encounter challenges such as troubleshooting a wide range of technical issues under time pressure and managing multiple support requests simultaneously. Effective communication is key, as they must clearly explain solutions to users with varying levels of technical knowledge. Staying organized, prioritizing tickets, and continuously updating their technical skills can help them overcome these challenges. Collaborating closely with other IT team members and utilizing knowledge bases or documentation also contributes to quicker problem resolution.

What is the difference between Associate It Support vs Help Desk Technician?

AspectAssociate It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SCA
Work EnvironmentCorporate, SMBs, IT departmentsHelp desks, IT support centers, customer service
Job ResponsibilitiesBasic troubleshooting, hardware/software support, user assistanceResponding to user issues, ticket management, troubleshooting

Associate It Support and Help Desk Technician roles often overlap in certifications and work environments. Both provide technical support, but Associate It Support may involve more proactive hardware and network tasks, while Help Desk Technicians focus on user issue resolution and ticket handling. Understanding these differences helps job seekers target the right roles in IT support.

How to get an entry-level associate IT support job?

To secure an entry-level associate IT support position, candidates should obtain relevant certifications such as CompTIA A+, develop basic technical skills, and gain hands-on experience through internships or personal projects. Strong communication skills and familiarity with common tools like ticketing systems and remote support software are also beneficial.

What are the most commonly searched types of It Support jobs in Toronto, ON?

The most popular types of It Support jobs in Toronto, ON are:

What job categories do people searching Associate It Support jobs in Toronto, ON look for?

The top searched job categories for Associate It Support jobs in Toronto, ON are:

What cities near Toronto, ON are hiring for Associate It Support jobs?

Cities near Toronto, ON with the most Associate It Support job openings:

Associate It Support jobs near you
Infographic showing various Associate It Support job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution.

IT Support Analyst

Toronto, ON

ALAMOS GOLD INC.
1 - 5K employees
Learn more about ALAMOS GOLD INC.external

CA$70K - CA$90K/yr

Full-time

Posted 11 days ago

Job description

Alamos Gold Inc.

Alamos is a Canadian-based intermediate gold producer with diversified production from three operations in North America. This includes the Island Gold District and Young-Davidson mine in northern Ontario, Canada, and the Mulatos District in Sonora State, Mexico. Additionally, the Company has a strong portfolio of growth projects including the IGD Expansion, and the Lynn Lake project in Manitoba, Canada. Alamos employs more than 2,400 people and is committed to the highest standards of sustainable development. The Company’s shares are traded on the TSX and NYSE under the symbol AGI.

IT Support Analyst

Reporting to the IT Service Delivery Manager, the IT Support Analyst is responsible for delivering exceptional technical support to employees across the organization. This role serves as the primary point of contact for IT support while also supporting device management, software deployment, user onboarding, and endpoint administration.

Primary Responsibilities: 

  • Provide first and second-level support via phone, email, Teams, walk-ups, and the IT service portal
  • Troubleshoot and resolve hardware, software, mobile device, Microsoft 365, and connectivity issues
  • Configure, deploy, and support laptops, mobile devices, peripherals, and collaboration tools
  • Manage employee onboarding and offboarding activities, including account creation, device setup and technology orientation
  • Support endpoint management through Microsoft Intune, including device enrollment compliance, and application deployments
  • Deploy software and updates using automated deployment tools such as Intune and PDQ
  • Maintain detailed IT asset inventory and equipment records
  • Document incidents, requests, procedures, and solutions within the ITSM platform
  • Contribute to IT projects, process improvements, and technology rollouts

What You Bring!

  • 4+ years of experience in IT support, service desk, or desktop support roles
  • Strong knowledge of Windows 11 and Microsoft 365
  • Experience with employee onboarding, device deployment, and account provisioning
  • Experience supporting mobile devices and endpoint management solutions
  • Solid experience with Microsoft Intune, ServiceNow, and software deployment tools such as PDQ is required
  • Excellent troubleshooting, communication, and customer service skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Exceptional documentation and record-keeping skills
  • Proficient in demonstrating analytical and problem-solving skills
  • Working knowledge of networks and network cabling preferred

Target Salary Range: CAD $70,000 - $90,000
The expected salary range for this role is intended to support transparency and informed decision making. Final compensation will be based on skills, experience and internal equity.

Alamos Gold Inc. may use artificial intelligence to initially screen or assess applicants for this position with respect to mandatory job requirements. 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. 

Alamos Gold Inc. (the “Company”) is committed to creating and maintaining an accessible environment for all third parties, and will provide accommodation where required, in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (the “Act”). The Company is committed to excellence in serving all third parties including people with disabilities and will do so by preventing and removing barriers to accessibility and meeting the requirements under the Act in a timely fashion

This is an existing vacancy.

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