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Associate It Support Jobs in Portland, OR (NOW HIRING)

HDR

IT Support Specialist

Portland, OR · On-site

In the role of IT Support Specialist, we'll count on you to: * Apply technology to address business ... Associate's degree in Computer Science/MIS-related area or equivalent work experience Required ...

New

HDR

IT Support Specialist

Portland, OR · On-site

In the role of IT Support Specialist, we'll count on you to: * Apply technology to address business ... Associate's degree in Computer Science/MIS-related area or equivalent work experience ...

Revel Staffing

IT Support Supervisor

Vancouver, WA · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

New

JH Kelly

IT Support Specialist

Portland, OR

$23 - $30/hr

At JH Kelly , we're seeking a friendly, customer-focused IT Support Specialist to join our IT team ... Associate degree, relevant coursework, or equivalent training/certification(s) (e.g., CompTIA A ...

New

MetroSys

IT Support Technician

Vancouver, WA · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

MetroSys

IT Support Technician

Vancouver, WA · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

MetroSys

IT Support Technician

Vancouver, WA · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

MetroSys

IT Support Technician

Vancouver, WA · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

The Management Group

IT Support Specialist

Vancouver, WA · On-site

$25 - $32/hr

IT Support Specialist Location: Vancouver, WA Pay: $25-$32 per hour The Management Group is hiring an IT Support Specialist to provide remote and on-site technical support for employees across our ...

Ovation Workplace Services Inc.

Be Seen First

IT Support Coordinator

Beaverton, OR · On-site

$35K - $41K/yr

Information Technology | FLSA Classification: Non-Exempt | Employment Type: Full-Time POSITION SUMMARY The Account Coordinator is responsible for supporting day-to-day onsite IT operations by ...

Torus, Inc.

IT Support Engineer

Sherwood, OR · On-site

$60K - $70K/yr

Torus is hiring an experienced IT Support Engineer to join our growing team and company. The ideal candidate is passionate about supporting users across every part of Torus's mission, from ...

Biamp

IT Support Technician I

Beaverton, OR · On-site

$22.25 - $30.75/hr

The role, at a glance: We are seeking a motivated IT Support Technician I with some prior ... Associates degree in computer science, information technology, or related field preferred * Solid ...

Biamp

IT Support Technician I

Beaverton, OR · On-site

$22.25 - $30.75/hr

The role, at a glance: We are seeking a motivated IT Support Technician I with some prior ... Associates degree in computer science, information technology, or related field preferred * Solid ...

Cascade Management

IT Support Technician II

Tigard, OR

$20 - $26/hr

The IT Support Tech II under direct supervision, installs, maintains, tests and repairs systems and networks. This position is distinguished from an IT Support Technician I by expanding the technical ...

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All JobsAssociate It Support JobsAssociate It Support Jobs in Portland, OR

Associate It Support information

See Portland, OR salary details

$10

$20

$30

How much do associate it support jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for associate it support in Portland, OR is $20.75, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $22.45 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an associate IT support, and why are they important?

To thrive as an Associate IT Support, a solid understanding of computer hardware, operating systems, networking basics, and troubleshooting techniques is essential, often supported by a relevant degree or certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common enterprise software is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for assisting users and resolving issues efficiently. These skills ensure timely technical support, minimize downtime, and help maintain smooth IT operations within an organization.

What are some common challenges faced by associate IT support professionals, and how can they effectively address them?

Associate IT Support professionals often encounter challenges such as troubleshooting a wide range of technical issues under time pressure and managing multiple support requests simultaneously. Effective communication is key, as they must clearly explain solutions to users with varying levels of technical knowledge. Staying organized, prioritizing tickets, and continuously updating their technical skills can help them overcome these challenges. Collaborating closely with other IT team members and utilizing knowledge bases or documentation also contributes to quicker problem resolution.

What is the difference between Associate It Support vs Help Desk Technician?

AspectAssociate It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SCA
Work EnvironmentCorporate, SMBs, IT departmentsHelp desks, IT support centers, customer service
Job ResponsibilitiesBasic troubleshooting, hardware/software support, user assistanceResponding to user issues, ticket management, troubleshooting

Associate It Support and Help Desk Technician roles often overlap in certifications and work environments. Both provide technical support, but Associate It Support may involve more proactive hardware and network tasks, while Help Desk Technicians focus on user issue resolution and ticket handling. Understanding these differences helps job seekers target the right roles in IT support.

What is an associate IT support?

Associate IT Support roles are entry-level positions responsible for assisting with basic technical issues, troubleshooting hardware and software problems, and providing support to end-users within an organization. They often handle tasks like resetting passwords, installing software, setting up workstations, and responding to IT help desk tickets. These roles serve as a starting point for a career in information technology, offering valuable experience and exposure to a wide range of IT systems and processes.
What are the most commonly searched types of It Support jobs in Portland, OR? The most popular types of It Support jobs in Portland, OR are:
What are popular job titles related to Associate It Support jobs in Portland, OR? For Associate It Support jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching Associate It Support jobs in Portland, OR look for? The top searched job categories for Associate It Support jobs in Portland, OR are:
What cities near Portland, OR are hiring for Associate It Support jobs? Cities near Portland, OR with the most Associate It Support job openings:
Associate It Support jobs near you
Infographic showing various Associate It Support job openings in Portland, OR as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $43,161 per year, or $20.8 per hour.

IT Support Specialist

HDR

Portland, OR • On-site

Full-time

Posted 3 days ago

New

HDR rating

9.1

Company rating: 9.1 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

41st of 447 rated engineering

Job description

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world?
Watch Our Story:' https://www.hdrinc.com/our-story' 
Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. 
In the role of IT Support Specialist, we'll count on you to: 
 

  • Apply technology to address business needs and constraints
  • Assist staff to achieve efficient and effective use of computing technology and maximize utilization of computer resources
  • Combine a breadth of IT technical expertise with an overriding concern and urgency for excellent customer service
  • Participate in enterprise-wide IT projects and initiatives
  • Diagnose system hardware, software, and operator problems
  • Provide advanced troubleshooting on complicated IT issues
  • Provide support for software applications
  • Provide desk side training upon request for enterprise applications
  • Request hardware and software through the requisition system as directed by their supervisor
  • Provide hardware support, printer and printing support
  • Assist the IT Support team with the inventory management of desktops, laptops, printers, and other personal hardware assets
  • Assist the IT Support team with software inventory where required
  • Provide local office coordination and communication of technical support topics/issues of interest
  • Understand client business needs and effectively match client business needs to technology solutions to implement desired solutions
  • Work with Systems Administrators in performing IT infrastructure processes and procedures assigned to the team.
  • Perform other duties as needed
Preferred Qualifications 
 
 
  • Knowledge of MicroStation, AutoCAD, ProjectWise and/or GIS
  • This position may include travel
  • Working knowledge of Windows 11/M365.
  • Knowledge of A&E Industry
  • Associate's degree in Computer Science/MIS-related area or equivalent work experience
 
 
Required Qualifications
  • Associate's degree in Computer Science/MIS-related area or equivalent work experience
  • A minimum of 1 year of experience in technical support of PC, networks and servers
  • Excellent working knowledge of personal computer and peripherals
  • Experience in systems operations and maintenance
  • Working knowledge of Windows 7/10/365 and Windows 2003/2008/2012 Server.
  • Working knowledge of Microsoft Office applications
  • Excellent client service, interpersonal and communication skills
  • Self-starter able to handle multiple tasks and deadlines with minimal supervision
  • Schedule & Presence:  This on-site role supports 24/7 operations through real-time collaboration, standard shifts occur within a 6:00 AM - 6:00 PM window, Monday through Friday.  Additionally, this position requires scheduled on-call flexibility and the ability to remain reasonably reachable during off-hours for critical business continuity.

What We Believe
HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.
Our Commitment
As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.
Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.

What HDR employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

HDR logo

About HDR

Sourced by ZipRecruiter

At HDR, we specialize in engineering, architecture, environmental and construction services. While we are most well-known for adding beauty and structure to communities through high-performance buildings and smart infrastructure, we provide much more than that. We create an unshakable foundation for progress because our multidisciplinary teams also include scientists, economists, builders, analysts and artists.

Industry

Specialized design services

Company size

5,001 - 10,000 Employees

Headquarters location

Omaha, NE, US

Year founded

1917

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