Associate I, Customer Support
$18 - $24.50/hr
Founded in 1997, Merrick Bank is an FDIC-insured financial institution headquartered in South ... agent, and external agency management. PositionSummaryand Role Impact: The Customer ...
New
$18 - $24.50/hr
Founded in 1997, Merrick Bank is an FDIC-insured financial institution headquartered in South ... agent, and external agency management. PositionSummaryand Role Impact: The Customer ...
New
$18 - $24.50/hr
Founded in 1997, Merrick Bank is an FDIC-insured financial institution headquartered in South ... agent, and external agency management. PositionSummaryand Role Impact: The Customer ...
New
$19 - $20/hr
Maximize sales objectives through unit rentals, unit insurance, and moving supplies. * Ensure our ... Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car ...
$19 - $20/hr
Maximize sales objectives through unit rentals, unit insurance, and moving supplies. * Ensure our ... Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car ...
Westbrook, ME · On-site
$19 - $20/hr
Maximize sales objectives through unit rentals, unit insurance, and moving supplies. * Ensure our ... Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental ...
Westbrook, ME · On-site
$19 - $20/hr
Maximize sales objectives through unit rentals, unit insurance, and moving supplies. * Ensure our ... Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental ...
Medical, dental and vision insurance, as well as PTO and more * Our full list of global benefits ... A high-energy, change-agent mentality. Must be comfortable bringing diverse groups together ...
Medical, dental and vision insurance, as well as PTO and more * Our full list of global benefits ... A high-energy, change-agent mentality. Must be comfortable bringing diverse groups together ...
Portsmouth, NH · On-site
Medical, dental and vision insurance, as well as PTO and more * Our full list of global benefits ... A high-energy, change-agent mentality. Must be comfortable bringing diverse groups together ...
Portsmouth, NH · On-site
Medical, dental and vision insurance, as well as PTO and more * Our full list of global benefits ... A high-energy, change-agent mentality. Must be comfortable bringing diverse groups together ...
Portland, ME · On-site
$40K - $52K/yr
Updates agent unavailability in worker console. * Initiates infection control forms as needed ... Associate benefits are designed to encourage personal wellness and smart healthcare decisions for ...
Portland, ME · On-site
$40K - $52K/yr
Updates agent unavailability in worker console. * Initiates infection control forms as needed ... Associate benefits are designed to encourage personal wellness and smart healthcare decisions for ...
Portland, ME · On-site
$40K - $52K/yr
Updates agent unavailability in worker console. * Initiates infection control forms as needed ... Associate benefits are designed to encourage personal wellness and smart healthcare decisions for ...
Portland, ME · On-site
$40K - $52K/yr
Updates agent unavailability in worker console. * Initiates infection control forms as needed ... Associate benefits are designed to encourage personal wellness and smart healthcare decisions for ...
Portland, ME · On-site
$40K - $52K/yr
Updates agent unavailability in worker console. * Initiates infection control forms as needed ... Associate benefits are designed to encourage personal wellness and smart healthcare decisions for ...
Portland, ME · On-site
$40K - $52K/yr
Updates agent unavailability in worker console. * Initiates infection control forms as needed ... Associate benefits are designed to encourage personal wellness and smart healthcare decisions for ...
Portland, ME · On-site
$40K - $52K/yr
Updates agent unavailability in worker console. * Initiates infection control forms as needed ... Associate benefits are designed to encourage personal wellness and smart healthcare decisions for ...
Portland, ME · On-site
$40K - $52K/yr
Updates agent unavailability in worker console. * Initiates infection control forms as needed ... Associate benefits are designed to encourage personal wellness and smart healthcare decisions for ...
Portland, ME · On-site
$40K - $52K/yr
Updates agent unavailability in worker console. * Initiates infection control forms as needed ... Associate benefits are designed to encourage personal wellness and smart healthcare decisions for ...
Portland, ME · On-site
$40K - $52K/yr
Updates agent unavailability in worker console. * Initiates infection control forms as needed ... Associate benefits are designed to encourage personal wellness and smart healthcare decisions for ...
Portland, ME · On-site
$40K - $52K/yr
Updates agent unavailability in worker console. * Initiates infection control forms as needed ... Associate benefits are designed to encourage personal wellness and smart healthcare decisions for ...
Portland, ME · On-site
$40K - $52K/yr
Updates agent unavailability in worker console. * Initiates infection control forms as needed ... Associate benefits are designed to encourage personal wellness and smart healthcare decisions for ...
Portland, ME · On-site
$40K - $52K/yr
Updates agent unavailability in worker console. * Initiates infection control forms as needed ... Associate benefits are designed to encourage personal wellness and smart healthcare decisions for ...
Portland, ME · On-site
$40K - $52K/yr
Updates agent unavailability in worker console. * Initiates infection control forms as needed ... Associate benefits are designed to encourage personal wellness and smart healthcare decisions for ...
South Portland, ME · On-site
$63K - $95K/yr
You'll lead a team of associates, uphold performance standards, and collaborate across departments ... Life insurance * Paid time off and parental leave * Tuition reimbursement * Employee assistance ...
South Portland, ME · On-site
$63K - $95K/yr
You'll lead a team of associates, uphold performance standards, and collaborate across departments ... Life insurance * Paid time off and parental leave * Tuition reimbursement * Employee assistance ...
$63K - $90K/yr
You'll lead a team of associates, uphold performance standards, and collaborate across departments ... Life insurance * Paid time off and parental leave * Tuition reimbursement * Employee assistance ...
$63K - $90K/yr
You'll lead a team of associates, uphold performance standards, and collaborate across departments ... Life insurance * Paid time off and parental leave * Tuition reimbursement * Employee assistance ...
Portsmouth, NH · On-site
$15.25 - $19.25/hr
... Insurance Offerings * Paid Time Off Programs * Employee Assistance Program * 401K Plan - Traditional & Roth Options with Employer Match * Hotel Discount Travel Program for Associates & Family
Portsmouth, NH · On-site
$15.25 - $19.25/hr
... Insurance Offerings * Paid Time Off Programs * Employee Assistance Program * 401K Plan - Traditional & Roth Options with Employer Match * Hotel Discount Travel Program for Associates & Family
... insurance, and healthcare navigation. We have more than 6,400 employees and associates in our ... agent actions. * Partner with Quality Assurance and Client Engagement to support client audits ...
... insurance, and healthcare navigation. We have more than 6,400 employees and associates in our ... agent actions. * Partner with Quality Assurance and Client Engagement to support client audits ...
... insurance, and healthcare navigation. We have more than 6,400 employees and associates in our ... agent actions. * Partner with Quality Assurance and Client Engagement to support client audits ...
... insurance, and healthcare navigation. We have more than 6,400 employees and associates in our ... agent actions. * Partner with Quality Assurance and Client Engagement to support client audits ...
$37.4K is the 25th percentile. Wages below this are outliers.
$27.1K - $38.4K
27% of jobs
The median wage is $45.9K / yr.
$38.4K - $49.6K
34% of jobs
$49.6K - $60.9K
8% of jobs
$69.3K is the 75th percentile. Wages above this are outliers.
$60.9K - $72.1K
7% of jobs
$72.1K - $83.4K
5% of jobs
$83.4K - $94.6K
9% of jobs
$94.6K - $105.8K
1% of jobs
$105.8K - $117.1K
0% of jobs
$117.1K - $128.3K
3% of jobs
$128.3K - $139.6K
2% of jobs
$139.6K - $150.8K
2% of jobs
$27.1K
$70K
$150.8K
| Aspect | Associate Insurance Agent | Insurance Agent |
|---|---|---|
| Certifications | Typically requires a license and sometimes an entry-level certification | Requires a state license; more experienced agents may pursue additional certifications |
| Work Environment | Often in training or support roles, working under supervision | Independent or agency-based sales roles, client-facing |
| Employer & Industry Usage | Used in agencies to denote entry-level or support roles | Primary sales role in insurance industry |
The Associate Insurance Agent position usually serves as an entry-level or support role within insurance agencies, focusing on learning and assisting with client services. In contrast, an Insurance Agent is typically responsible for direct sales, client consultations, and policy management. Both roles require licensing, but the Insurance Agent role involves more client interaction and sales responsibilities.

$18 - $24.50/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 2 days ago
New
9.1
Based on 8 frontline employees who took The Breakroom Quiz
1st of 21 rated payment service providers
Become an everyday champion - and build a career where your impact fuels financial progress.
What We Do
CardWorks Financial Group is a diversified financial services platform building ethical solutions across credit, lending, and the full customer lifecycle. Through our family of companies, CardWorks Financial Group tackles the complex challenges that larger financial institutions leave behind. We're embedded throughout the credit card ecosystem as a lender, servicer, and merchant acquirer.
Who We Are
With nearly 40 years of operating history, our track record is solid: disciplined in downturns and built to accelerate in recovery. The CardWorks Financial Group companies take precise approach in complex markets, as a top three non-prime focused general purpose card issuer and a top fifteen U.S. merchant acquirer.
Our team tackles the industry's most complex credit and payment challenges. And we believe that excellent work starts with a team that feels supported, respected, and empowered to grow.
CardWorks Servicing, LLC provides end-to end operational servicing functions for credit cards, secured cards, and installment loans. We service consumer and small business loans across the credit spectrum and offers backup servicing and due diligence services to capital providers and trustees.
Founded in 1997, Merrick Bank is an FDIC-insured financial institution headquartered in South Jordan, Utah, with over $10 billion in assets. A wholly owned subsidiary of CardWorks Financial Group, Merrick Bank serves roughly five million cardmembers and more than 100,000 merchant customers, offering credit cards, recreational loans, deposit accounts, merchant services and bank sponsorships to consumers and businesses.
Carson Smithfield, LLC provides a variety of post-charge-off debt recovery services, including digital self-service, IVR, live agent, and external agency management.
PositionSummaryand Role Impact:
The Customer SupportAssociateIservesas a primary point of contact for accountholdersin a call center environment. This role responds to inboundinquiries, provides account-related support, helps resolvequestions orconcerns, and delivers a professional and consistentcustomerexperience. The associate follows established policies, procedures, and compliance requirements while accurately documenting interactions, supporting account servicing needs, and escalating more complex matters whenappropriate. Throughtimely,accurate, and service-focused support, this role contributes to customersatisfaction, retention, and the overall effectiveness of the Customer Support team.
Essential Functions:
Requirements for Success:
Education & Experience:
Requires a high school diploma or its equivalent
Prior customer service experience
Experience with First Data Resources (FDR), Evolve or related platforms preferred
One (1)+years of related inbound or outbound callcenter orcollections experiencedesirable
Experienceworking with computers isrequired
Knowledge,Skillsand Capabilities:
Schedule Flexibility:
Full-time positions are available across a variety of schedules, including day, evening, overnight, and weekend shifts. Specific schedules vary by position and location and will be discussed throughout the interview process. Schedule assignments are determined based on business needs and candidate availability at the time of hire. Candidates must be available to work the schedule associated with the position they are selected for.
Bilingual Opportunities Available:
Select openings require English/Spanish bilingual proficiency. Candidates applying for bilingual positions must be able to effectively communicate in both English and Spanish and may be assessed during the hiring process.
The hourly range for this position, if located in NY Metro/NY State is $17.50 to $22.00. However, please note that the salary range will vary for other geographic areas.
#INDEG
Our Employee Value Proposition
We offer a total rewards package comprised of a competitive base rate of pay, variable pay incentive programs based on the role, and a comprehensive benefit suite. Offered rates of pay are determined based on job-related knowledge, relevant experience, skills, certifications, and geographic location.
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to age, race, color, sex, or gender identity/expression (including pregnancy, childbirth, transgender status, or sexual orientation), religion or creed, ancestry, citizenship, national origin, disability, military or veteran status, marital status, genetic information, or any other characteristic protected by applicable law.
We do not tolerate discrimination, harassment, or retaliation. Employment decisions are based solely on qualifications, merit, and business needs. Everyone is welcome here, and we hire based on your ability to do the job, not any protected characteristics.
If you need help or reasonable accommodation during the application or hiring process, please let your TA Partner know.
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