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Associate Insurance Agent Jobs in Kennebunk, ME (NOW HIRING)

Founded in 1997, Merrick Bank is an FDIC-insured financial institution headquartered in South ... agent, and external agency management. PositionSummaryand Role Impact: The Customer ...

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Associate Insurance Agent information

See Kennebunk, ME salary details

$27.1K

$70K

$150.8K

How much do associate insurance agent jobs pay per year?

As of Aug 16, 2026, the average yearly pay for associate insurance agent in Kennebunk, ME is $70,048.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,600.00 and $81,400.00 per year, depending on experience, location, and employer.

Why do most associate insurance agents quit?

Many associate insurance agents leave the role due to low initial commissions, high rejection rates, and limited opportunities for advancement. The job often requires building a client base and developing sales skills, which can be challenging and lead to burnout or dissatisfaction if expectations are not met.

What is the difference between Associate Insurance Agent vs Insurance Agent?

AspectAssociate Insurance AgentInsurance Agent
CertificationsTypically requires a license and sometimes an entry-level certificationRequires a state license; more experienced agents may pursue additional certifications
Work EnvironmentOften in training or support roles, working under supervisionIndependent or agency-based sales roles, client-facing
Employer & Industry UsageUsed in agencies to denote entry-level or support rolesPrimary sales role in insurance industry

The Associate Insurance Agent position usually serves as an entry-level or support role within insurance agencies, focusing on learning and assisting with client services. In contrast, an Insurance Agent is typically responsible for direct sales, client consultations, and policy management. Both roles require licensing, but the Insurance Agent role involves more client interaction and sales responsibilities.

How much does an associate insurance agent make?

An associate insurance agent typically earns between $35,000 and $50,000 annually, with entry-level positions often starting around $30,000. Compensation can include commissions and bonuses based on sales performance, and some roles require licensing and customer service skills.

What are the key skills and qualifications needed to thrive as an associate insurance agent?

To thrive as an Associate Insurance Agent, you need a solid understanding of insurance products, strong sales abilities, and typically a state insurance license. Familiarity with customer relationship management (CRM) software and insurance quoting systems is important, as is ongoing education through industry certifications such as those offered by The Institutes. Outstanding interpersonal skills, active listening, and persuasive communication help agents build trust and rapport with clients. These skills and qualifications are critical for meeting client needs, achieving sales goals, and ensuring compliance in a highly regulated industry.

What are some common challenges faced by associate insurance agents, and how can they be overcome?

Associate Insurance Agents often encounter challenges such as building a client base, managing rejections, and staying current with changing insurance regulations. Success in this role typically requires strong communication skills, persistence, and a proactive approach to networking. Many agencies offer mentorship programs and ongoing training to help new agents develop their sales techniques and product knowledge. Collaborating closely with senior agents and underwriters can also provide valuable support and guidance as you grow in the position.

What does an associate insurance agent do?

An Associate Insurance Agent assists clients in understanding and obtaining various types of insurance coverage, such as auto, home, life, or health insurance. They provide information about policy options, help customers compare different plans, and process applications or renewals. Additionally, Associate Insurance Agents may handle client inquiries, update records, and support more senior agents with administrative tasks. Their goal is to ensure clients have the appropriate coverage to meet their needs while delivering excellent customer service.
Infographic showing various Associate Insurance Agent job openings in Kennebunk, ME as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $70,048 per year, or $33.7 per hour.

Associate I, Customer Support

CardWorks

Long Island, ME

$18 - $24.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New


CardWorks rating

9.1

Company rating: 9.1 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

1st of 21 rated payment service providers


Job description

Become an everyday champion - and build a career where your impact fuels financial progress.


What We Do

CardWorks Financial Group is a diversified financial services platform building ethical solutions across credit, lending, and the full customer lifecycle. Through our family of companies, CardWorks Financial Group tackles the complex challenges that larger financial institutions leave behind. We're embedded throughout the credit card ecosystem as a lender, servicer, and merchant acquirer.

Who We Are

  • Merrick Bank: The bank that builds
  • CardWorks Servicing: One partner, total performance
  • Carson Smithfield: Resolution with respect

With nearly 40 years of operating history, our track record is solid: disciplined in downturns and built to accelerate in recovery. The CardWorks Financial Group companies take precise approach in complex markets, as a top three non-prime focused general purpose card issuer and a top fifteen U.S. merchant acquirer.

Our team tackles the industry's most complex credit and payment challenges. And we believe that excellent work starts with a team that feels supported, respected, and empowered to grow.

CardWorks Servicing, LLC provides end-to end operational servicing functions for credit cards, secured cards, and installment loans. We service consumer and small business loans across the credit spectrum and offers backup servicing and due diligence services to capital providers and trustees.


Founded in 1997, Merrick Bank is an FDIC-insured financial institution headquartered in South Jordan, Utah, with over $10 billion in assets. A wholly owned subsidiary of CardWorks Financial Group, Merrick Bank serves roughly five million cardmembers and more than 100,000 merchant customers, offering credit cards, recreational loans, deposit accounts, merchant services and bank sponsorships to consumers and businesses.

Carson Smithfield, LLC provides a variety of post-charge-off debt recovery services, including digital self-service, IVR, live agent, and external agency management.

PositionSummaryand Role Impact:
The Customer SupportAssociateIservesas a primary point of contact for accountholdersin a call center environment. This role responds to inboundinquiries, provides account-related support, helps resolvequestions orconcerns, and delivers a professional and consistentcustomerexperience. The associate follows established policies, procedures, and compliance requirements while accurately documenting interactions, supporting account servicing needs, and escalating more complex matters whenappropriate. Throughtimely,accurate, and service-focused support, this role contributes to customersatisfaction, retention, and the overall effectiveness of the Customer Support team.


Essential Functions:

  • Responds to inbound telephone inquiries and providesaccurate, professional support to accountholdersregardingaccount information, transactions, payments, and general servicing needs.
  • Assistsaccountholders with questions, concerns, and routine account issues while delivering a positive customer experience and supporting customer retention.
  • Researchesandresolvescustomer issuesin accordance withestablished policies, procedures, regulatory requirements, and business guidelines.
  • Accurately updates, verifies, and notates customer information and call activity within designated systems to ensure complete and reliable account records.
  • Initiates and supports account transactions, service requests, billing dispute steps, and investigations asappropriate basedon customer needs and department procedures.
  • Educates accountholders on applicable processes, including billing dispute procedures,requireddocumentation, timelines, and available next steps.
  • Identifiescalls or account matters requiringadditionalreview and escalates appropriately to leadership, internal partners, or specialized support teams.
  • Meets established expectations for quality, productivity, attendance, compliance, and customer service standards.
  • Performs other duties as assigned.

Requirements for Success:

Education & Experience:

  • Requires a high school diploma or its equivalent

  • Prior customer service experience

  • Experience with First Data Resources (FDR), Evolve or related platforms preferred

  • One (1)+years of related inbound or outbound callcenter orcollections experiencedesirable

  • Experienceworking with computers isrequired


Knowledge,Skillsand Capabilities:

  • Meets established unit standards for quantity,qualityand monitoring
  • Responsible formonitoringmonthly statistics and meeting personal and unit goals
  • Speaks clearly andis able toconvey a clear message
  • Able to change applications and support businessobjectives.
  • Works to achieve department and individual goals; supportsmanagement and unitand team toaccomplishcompany objectives

Schedule Flexibility:
Full-time positions are available across a variety of schedules, including day, evening, overnight, and weekend shifts. Specific schedules vary by position and location and will be discussed throughout the interview process. Schedule assignments are determined based on business needs and candidate availability at the time of hire. Candidates must be available to work the schedule associated with the position they are selected for.

Bilingual Opportunities Available:
Select openings require English/Spanish bilingual proficiency. Candidates applying for bilingual positions must be able to effectively communicate in both English and Spanish and may be assessed during the hiring process.

The hourly range for this position, if located in NY Metro/NY State is $17.50 to $22.00. However, please note that the salary range will vary for other geographic areas.

#INDEG

Our Employee Value Proposition

  • Competitive Pay, including a Bonus Target or Variable Pay Incentive Program
  • Benefits Package -Medical, Dental, and Vision (plus much more)
  • 401(k) Plan with Company Match
  • Short- & Long-Term Disability
  • Wellness Programs
  • Group Life and AD&D Insurance
  • Paid Vacation, Sick Days and bank Holidays
  • Employee Engagement Activities including Employee Appreciation Day, DEI Employee Resource Groups, Corporate Social Responsibility, Service Recognition

We offer a total rewards package comprised of a competitive base rate of pay, variable pay incentive programs based on the role, and a comprehensive benefit suite. Offered rates of pay are determined based on job-related knowledge, relevant experience, skills, certifications, and geographic location.


We are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to age, race, color, sex, or gender identity/expression (including pregnancy, childbirth, transgender status, or sexual orientation), religion or creed, ancestry, citizenship, national origin, disability, military or veteran status, marital status, genetic information, or any other characteristic protected by applicable law.

We do not tolerate discrimination, harassment, or retaliation. Employment decisions are based solely on qualifications, merit, and business needs. Everyone is welcome here, and we hire based on your ability to do the job, not any protected characteristics.

If you need help or reasonable accommodation during the application or hiring process, please let your TA Partner know.



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