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Associate In Claims Jobs in Washington, DC (NOW HIRING)

Claims Adjuster II

Bethesda, MD · On-site

$63K - $92K/yr

Associate in Claims (AIC) or Associate in Risk Management (ARM) preferred. * Two or four year degree from an accredited college/business/technical school. CORE WORK ACTIVITIES * Manage 100-150 ...

Associate in Claims (AIC) or Associate in Risk Management (ARM) preferred. * Two or four year degree from an accredited college/business/technical school. CORE WORK ACTIVITIES * Manage 100-150 ...

Associate in Claims (AIC) or Associate in Risk Management (ARM) preferred. * Two or four year degree from an accredited college/business/technical school. CORE WORK ACTIVITIES * Manage 100-150 ...

Liability Adjuster

Silver Spring, MD · On-site

$56K - $90K/yr

Casualty Claims Division Department of Position: Home & Auto Liability Dept Work from: Remote in ... Associate's or Bachelor's degree, preferred. Designations and/or Licenses * Appropriate license(s ...

Liability Adjuster

Silver Spring, MD · On-site +1

$56K - $90K/yr

Casualty Claims Division Department of Position: Home & Auto Liability Dept Work from: Remote in ... Associate's or Bachelor's degree, preferred. Designations and/or Licenses * Appropriate license(s ...

Ensure claims are handled within authority limits, and in line with standard procedures and ... The associate is primarily seated while performing the duties of the position. Occasional walking ...

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Associate In Claims information

See Washington, DC salary details

$15

$23

$34

How much do associate in claims jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for associate in claims in Washington, DC is $23.77, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $26.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Associate In Claims, and why are they important?

To thrive as an Associate In Claims, you need a solid understanding of insurance principles, claim investigation, and policy analysis, often supported by an AIC designation or similar qualification. Familiarity with claims management systems, documentation tools, and relevant regulatory software is typically required. Strong analytical thinking, negotiation, and customer service skills help you resolve claims efficiently and build trust with policyholders. These competencies are essential for accurate claim handling, regulatory compliance, and maintaining company reputation.

What is an Associate in Claims?

An Associate in Claims (AIC) is a professional designation awarded by The Institutes to individuals who have demonstrated expertise in handling insurance claims. The designation is achieved by completing a series of courses and exams focused on claims investigation, evaluation, negotiation, and settlement. Earning an AIC can enhance a claims professional's knowledge, credibility, and career advancement opportunities within the insurance industry.

What are some common challenges faced by an Associate in Claims, and how can they be overcome?

Associates in Claims often encounter challenges such as handling high volumes of claims, managing tight deadlines, and communicating effectively with policyholders who may be upset or stressed. To overcome these challenges, strong organizational skills and the ability to prioritize tasks are essential. Additionally, developing effective communication and conflict resolution techniques helps build trust with clients and resolve disputes more efficiently. Regular collaboration with senior adjusters and ongoing training can also support professional growth and improve problem-solving abilities.

What is the difference between Associate In Claims vs Claims Adjuster?

AspectAssociate In ClaimsClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may require insurance licenses or certificationsHigh school diploma; licensing often required depending on state and claim type
Work EnvironmentOffice setting, administrative tasks, team collaborationField or office; inspecting damages, interviewing claimants, assessing damages
Industry UsageInsurance companies, claims departmentsInsurance companies, third-party claims firms
Common Search/ComparisonAssociate In Claims vs Claims Adjuster

The main difference between Associate In Claims and Claims Adjuster lies in their roles and responsibilities. An Associate In Claims typically supports claims processing, handles administrative tasks, and may be in training or entry-level positions. Claims Adjusters, on the other hand, actively investigate and evaluate claims, often inspecting damages and negotiating settlements. Both roles require similar credentials and work within insurance environments, but Claims Adjusters have more direct involvement in claim resolution.

Claims Adjuster II

$63K - $92K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,180 frontline employees who took The Breakroom Quiz

52nd of 108 rated hotels


Job description


JOB SUMMARY
A Claims Adjuster II is responsible for the timely, good faith adjustment and disposition of self-administered casualty claims in multiple jurisdictions. Responsibility extends to all aspects and phases of investigations, evaluations, negotiations and settlements/denials of the following claims: workers' compensation, auto liability, no-fault uninsured motorist and general liability. This role will manage a caseload ranging from 100-150 causality claims (the acceptable caseloads vary based on the jurisdiction(s), mix and complexity of cases as determined by the Claims Unit Manager).
CANDIDATE PROFILE
Education and Experience
Required
  • High School Diploma or GED.

  • Minimum of 18 months claims adjusting or equivalent/relevant experience.

  • Knowledge of claims processing.

Preferred
  • Applicable industry licensing.

  • Associate in Claims (AIC) or Associate in Risk Management (ARM) preferred.

  • Two or four year degree from an accredited college/business/technical school.

CORE WORK ACTIVITIES
  • Manage 100-150 casualty claims on assignment.

  • Investigate claims promptly - taking statements as necessary - to determine liability/compensability.

  • Evaluate damages and pay benefits as prescribed by law and/or Marriott policies and procedures.

  • Secure necessary documentation to facilitate timely loss adjustment and maintain primary responsibility for settlement decisions up to individual authority.

  • Manage litigation cases including controlling/directing outside attorneys, assisting in discovery/trial preparation and strategy.

  • Evaluate claims for potential third party or subrogation recovery.

  • Participate in the Service Call Program and complete required Service Call reports detailing current case status. Actively participate in regularly scheduled unit meetings and department meetings.

  • Comply with Marriott Casualty Claims Policy and Procedure Manual requirements.

  • Effectively utilize the Claims Enterprise (CE) to manage all claims electronically.

  • Enter action plan notes/website notes into CE

  • Participate in activities that foster teamwork and continuous quality improvement.

  • Perform other duties as business demands.

  • Actively participate in regularly scheduled unit meetings and department meetings.

  • Participate in activities that foster teamwork and continuous quality improvement.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
About Us
All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.
Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance.
Washington Applicants Only: Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually.
Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.
About the Team
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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