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Associate In Claims Jobs in Washington, DC (NOW HIRING)

Bachelor's degree in risk management or claims * Certification from various Claims seminars CORE ... Marriott HQ is committed to a hybrid work environment that enables associates to Be connected.

Bachelor's degree in risk management or claims * Certification from various Claims seminars CORE ... Marriott HQ is committed to a hybrid work environment that enables associates to Be connected.

Claims Unit Manager

Bethesda, MD · On-site

$96K - $151K/yr

Bachelor's degree in risk management or claims * Certification from various Claims seminars CORE ... Marriott HQ is committed to a hybrid work environment that enables associates to Be connected.

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Associate In Claims information

See Washington, DC salary details

$15

$23

$34

How much do associate in claims jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for associate in claims in Washington, DC is $23.76, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $26.11 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Associate In Claims, and why are they important?

To thrive as an Associate In Claims, you need a solid understanding of insurance principles, claim investigation, and policy analysis, often supported by an AIC designation or similar qualification. Familiarity with claims management systems, documentation tools, and relevant regulatory software is typically required. Strong analytical thinking, negotiation, and customer service skills help you resolve claims efficiently and build trust with policyholders. These competencies are essential for accurate claim handling, regulatory compliance, and maintaining company reputation.

What is an Associate in Claims?

An Associate in Claims (AIC) is a professional designation awarded by The Institutes to individuals who have demonstrated expertise in handling insurance claims. The designation is achieved by completing a series of courses and exams focused on claims investigation, evaluation, negotiation, and settlement. Earning an AIC can enhance a claims professional's knowledge, credibility, and career advancement opportunities within the insurance industry.

What are some common challenges faced by an Associate in Claims, and how can they be overcome?

Associates in Claims often encounter challenges such as handling high volumes of claims, managing tight deadlines, and communicating effectively with policyholders who may be upset or stressed. To overcome these challenges, strong organizational skills and the ability to prioritize tasks are essential. Additionally, developing effective communication and conflict resolution techniques helps build trust with clients and resolve disputes more efficiently. Regular collaboration with senior adjusters and ongoing training can also support professional growth and improve problem-solving abilities.

What is the difference between Associate In Claims vs Claims Adjuster?

AspectAssociate In ClaimsClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may require insurance licenses or certificationsHigh school diploma; licensing often required depending on state and claim type
Work EnvironmentOffice setting, administrative tasks, team collaborationField or office; inspecting damages, interviewing claimants, assessing damages
Industry UsageInsurance companies, claims departmentsInsurance companies, third-party claims firms
Common Search/ComparisonAssociate In Claims vs Claims Adjuster

The main difference between Associate In Claims and Claims Adjuster lies in their roles and responsibilities. An Associate In Claims typically supports claims processing, handles administrative tasks, and may be in training or entry-level positions. Claims Adjusters, on the other hand, actively investigate and evaluate claims, often inspecting damages and negotiating settlements. Both roles require similar credentials and work within insurance environments, but Claims Adjusters have more direct involvement in claim resolution.

Claims Investigator - Part Time

Claims Investigator - Part Time

Allied Universal® Compliance and Investigations

College Park, MD • On-site

$24 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago


Allied Universal rating

5.6

Company rating: 5.6 out of 10

Based on 2,400 frontline employees who took The Breakroom Quiz

66th of 100 rated security


Job description

Allied Universal® is hiring a Claims Investigator. Claim Investigators validate the facts of loss for Insurance claims through scene Investigations, claimant and witness Interviews, document retrieval and data Interpretation.

  • Must possess a valid driver's license with at least one year of driving experience
  • Candidate must reside in state listed in job posting
  • Pay Rate: $24 - $28 / hr

RESPONSIBILITIES:

  • Investigate insurance claims for a variety of coverage to include workers’ compensation, general liability, property and casualty and disability
  • Gather information independently and in collaboration with clients and case managers through various methods such as data collection, interviews, research, and scene investigations
  • Follow guidance from the handling insurance adjuster to perform field tasks essential to the investigation
  • Develop and document information on any investigation in a professional and expert manner by writing clear, concise, and grammatically correct reports, memos, and letters
  • Run appropriate database indices if necessary and verify the accuracy of results found

QUALIFICATIONS (MUST HAVE):

  • Must possess one or more of the following:
    • Bachelor’s degree in Criminal Justice
    • Associate’s degree in Criminal Justice with a minimum of four (4) years of demonstrated experience conducting complex insurance investigations or adjusting complex claims
    • High school diploma with a minimum of six (6) years of demonstrated experience conducting complex insurance investigations or adjusting complex claims
  • Ability to be properly licensed as a Private Investigator as required by the states in which you work
  • Post offer, must be able to successfully complete the Allied Universal Investigations training/orientation course
  • Minimum of two (2) years of demonstrated experience conducting insurance claims investigations or adjusting complex claims
  • Working knowledge and understanding of anti-fraud laws, insurance regulations, and compliance rules and standards in their home state and within their designated region of the country
  • Special Investigative Unit (SIU) Compliance knowledge
  • Ability to type 40+ words per minute with minimum error
  • Flexibility to work varied and irregular hours and days including weekends and holidays
  • Proficient in utilizing laptop computers and cell phones

PREFERRED QUALIFICATIONS (NICE TO HAVE):

  • Military experience
  • Law enforcement
  • Insurance administration experience
  • One or more of the following professional industry certifications
    • Certified Fraud Investigator (CFE)
    • Certified Insurance Fraud Investigator (CIFI)
    • Fraud Claim Law Associate (FCLA)
    • Fraud Claim Law Specialist (FCLS)
    • Certified Protection Professional (CPP)
    • Associate in Claims (AIC)
    • Chartered Property Casualty Underwriter (CPCU)

BENEFITS:

  • Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
  • Seven paid holidays annually, sick days available where required by law
  • Vacation time offered at an initial accrual rate of 3.08 hours biweekly; unused vacation is only paid out where required by law

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About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US