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Associate In Claims Jobs in Fort Wayne, IN (NOW HIRING)

Job Summary The full-time Retail Service Associate is a customer service position that supports the ... Process returns or exchanges in compliance with company policies. * Assistwith warranty claims and ...

Job Summary The full-time Retail Service Associate is a customer service position that supports the ... Process returns or exchanges in compliance with company policies. * Assistwith warranty claims and ...

... Industrial claims in the electronic medical record system, to include but not limited to ... Equal employment is extended to all person in all aspects of the associate-employer relationship ...

Physican Office Specialist

Van Wert, OH

$14.25 - $18.25/hr

... Industrial claims in the electronic medical record system, to include but not limited to ... Equal employment is extended to all person in all aspects of the associate-employer relationship ...

... Industrial claims in the electronic medical record system, to include but not limited to ... Equal employment is extended to all person in all aspects of the associate-employer relationship ...

Showing results 21-40

Associate In Claims information

See Fort Wayne, IN salary details

$12

$19

$28

How much do associate in claims jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for associate in claims in Fort Wayne, IN is $19.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $21.25 per hour, depending on experience, location, and employer.

Is being an Associate In Claims hard?

Being an Associate In Claims can be challenging as it requires strong attention to detail, good communication skills, and the ability to analyze insurance policies and claims. The role often involves handling complex cases, working under deadlines, and using claims management software, which can be demanding for some individuals.

What skills and qualifications are needed to thrive as an associate in claims?

To thrive as an Associate In Claims, you need a solid understanding of insurance principles, claim investigation, and policy analysis, often supported by an AIC designation or similar qualification. Familiarity with claims management systems, documentation tools, and relevant regulatory software is typically required. Strong analytical thinking, negotiation, and customer service skills help you resolve claims efficiently and build trust with policyholders. These competencies are essential for accurate claim handling, regulatory compliance, and maintaining company reputation.

What is an associate in claims?

An Associate in Claims (AIC) is a professional designation awarded by The Institutes to individuals who have demonstrated expertise in handling insurance claims. The designation is achieved by completing a series of courses and exams focused on claims investigation, evaluation, negotiation, and settlement. Earning an AIC can enhance a claims professional's knowledge, credibility, and career advancement opportunities within the insurance industry.

What are common challenges faced by an associate in claims, and how can they be overcome?

Associates in Claims often encounter challenges such as handling high volumes of claims, managing tight deadlines, and communicating effectively with policyholders who may be upset or stressed. To overcome these challenges, strong organizational skills and the ability to prioritize tasks are essential. Additionally, developing effective communication and conflict resolution techniques helps build trust with clients and resolve disputes more efficiently. Regular collaboration with senior adjusters and ongoing training can also support professional growth and improve problem-solving abilities.

How much do associates in claims make in the US?

Associates in claims typically earn an average annual salary of around $45,000 to $55,000 in the US, depending on experience, location, and employer. Entry-level positions may start lower, while experienced claims associates or those with specialized skills can earn higher wages.

What is the difference between Associate In Claims vs Claims Adjuster?

AspectAssociate In ClaimsClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may require insurance licenses or certificationsHigh school diploma; licensing often required depending on state and claim type
Work EnvironmentOffice setting, administrative tasks, team collaborationField or office; inspecting damages, interviewing claimants, assessing damages
Industry UsageInsurance companies, claims departmentsInsurance companies, third-party claims firms
Common Search/ComparisonAssociate In Claims vs Claims Adjuster

The main difference between Associate In Claims and Claims Adjuster lies in their roles and responsibilities. An Associate In Claims typically supports claims processing, handles administrative tasks, and may be in training or entry-level positions. Claims Adjusters, on the other hand, actively investigate and evaluate claims, often inspecting damages and negotiating settlements. Both roles require similar credentials and work within insurance environments, but Claims Adjusters have more direct involvement in claim resolution.

What are popular job titles related to Associate In Claims jobs in Fort Wayne, IN? For Associate In Claims jobs in Fort Wayne, IN, the most frequently searched job titles are:
What job categories do people searching Associate In Claims jobs in Fort Wayne, IN look for? The top searched job categories for Associate In Claims jobs in Fort Wayne, IN are:
What cities near Fort Wayne, IN are hiring for Associate In Claims jobs? Cities near Fort Wayne, IN with the most Associate In Claims job openings:
Infographic showing various Associate In Claims job openings in Fort Wayne, IN as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,232 per year, or $19.3 per hour.

Xfinity Retail Service Associate

Comcast

Fort Wayne, IN

$15/hr

Full-time

Posted 28 days ago


Job description

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

The full-time Retail Service Associate is a customer service position that supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities. This role serves as a go-to technical and operational resource, helping to maintain a clean and efficient store environment, and provide exceptional customer support for mobile. RSAs handle mobile activation, education, troubleshooting, and escalations while assisting with operational priorities to ensure that customers leave confident and excited about their Comcast products and services.

Job Description

Primary Responsibilities: Mobile Focused Customer Service

Mobile Activations & Customer Education

  • Provide a white-glove experience activating new devices or BYOD to the network.
  • Guide customers through tablet setup and connectivity options.
  • Support activation and pairing of wearable devices for seamless use.
  • Educate customers on accessories and add-ons that enhance their experience and drive incremental revenue.
  • Demonstrate strong understanding and enthusiasm for technology and act as a go-to resource.
  • Demonstrate basic features and capabilities of devices to increase customerconfidence.

Mobile Escalations

  • Troubleshoot and resolve complex device or service issues.
  • Assistcustomers in securing accounts, replacing lost or stolen devices, and navigating access recovery.
  • Use advanced tools to manage escalations.

Mobile Support

  • Assistcustomers with transferring contacts, emails, and media.
  • Provide password resets withappropriate credentialverification.
  • Activate and configure SIM oreSIMfor device connectivity.
  • Perform in-depth diagnostics toidentifyand resolve issues.
  • Process returns or exchanges in compliance with company policies.
  • Assistwith warranty claims and replacement processes.
  • Ensure devices, counters, accessories, and walkways are clean, functioning, and accessible.
  • On-Demand Delivery, BAPIS & XM Upsell: Fulfill Xfinity Mobile on-demand deliveries and BAPIS pickups by staging orders accurately, ensuring smooth handoff, andidentifyingopportunities to upsell accessories or add-ons.

Secondary Responsibilities:

Customer Check-In

  • Provide hands-on demonstrations of devices and features to enhance value.

Operations

  • Support store resets for proper merchandising and operational readiness.
  • Maintain visual standards and product placement foroptimalcustomer experience.
  • Inspect back-of-house to ensure clean, secure, and properly placed inventory.

Express Transactions

  • Facilitate quick device swaps for customers.
  • Process equipment returns efficiently while ensuring compliance.

Pre-Qualifications:

  • High School Diploma or equivalent
  • Adjusting to a full time, flexible, variable work schedule to meet retail operational needs, including days, evenings, weekends, and holidays as necessary (open availability required)
  • Regular, consistent, and punctual attendance
  • Ability to carry and/or lift 25-pound boxes, and the ability to stand and move about the store constantly

Expectations for All Employees:

  • Understand and follow the Comcast Operating Principles.
  • Own the customer experience and promote digital options at every touchpoint.
  • Be an enthusiastic learner and advocate of Comcast products, services, and digital tools.
  • Win as a team through collaboration and openness tonew ideas.
  • Participate in the Net Promoter System: huddles, callbacks, and feedback loops.
  • Drive results and operational excellence.
  • Foster and support a culture of inclusion.
  • Do what’s right for customers, teammates, communities, andinvestors.

Disclaimer

This description outlines the general nature and level of work expected and is not intended to be a comprehensive list of all duties or qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.


Skills:

Customer-Focused; Workplace Organization; Teamwork; Self Motivation; Resilience; Communication; Professional Integrity


Salary:

Base Pay: $15.00
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.


Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.


Education

High School Diploma / GED

Certifications (if applicable)

Relevant Work Experience

0-2 Years