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Associate In Claims Jobs in Austin, TX (NOW HIRING)

BrightSpring

340B Claims Specialist

Blanco, TX · Remote

Are you ready to make a real impact in a growing organization? Join our PharMerica team as a Claims ... Associate's or Bachelor's Degree Work Experience: * Required: Customer Service * Desired: Up to one ...

PharMerica

340B Claims Specialist

Blanco, TX · On-site

Are you ready to make a real impact in a growing organization? Join our PharMerica team as a Claims ... Associate's or Bachelor's Degree Work Experience: * Required: Customer Service * Desired: Up to one ...

PharMerica

340B Claims Specialist

Blanco, TX · Remote

Are you ready to make a real impact in a growing organization? Join our PharMerica team as a Claims ... Associate's or Bachelor's Degree Work Experience: * Required: Customer Service * Desired: Up to one ...

Geico

Associate Counsel - Texas

Austin, TX · On-site

$104K - $162K/yr

Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the ... Rendering opinions on liability, damages, and value as requested by the Claims Department

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All JobsAssociate In Claims JobsAssociate In Claims Jobs in Austin, TX

Associate In Claims information

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How much do associate in claims jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for associate in claims in Austin, TX is $20.80, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $22.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Associate In Claims, and why are they important?

To thrive as an Associate In Claims, you need a solid understanding of insurance principles, claim investigation, and policy analysis, often supported by an AIC designation or similar qualification. Familiarity with claims management systems, documentation tools, and relevant regulatory software is typically required. Strong analytical thinking, negotiation, and customer service skills help you resolve claims efficiently and build trust with policyholders. These competencies are essential for accurate claim handling, regulatory compliance, and maintaining company reputation.

What is an Associate in Claims?

An Associate in Claims (AIC) is a professional designation awarded by The Institutes to individuals who have demonstrated expertise in handling insurance claims. The designation is achieved by completing a series of courses and exams focused on claims investigation, evaluation, negotiation, and settlement. Earning an AIC can enhance a claims professional's knowledge, credibility, and career advancement opportunities within the insurance industry.

What are some common challenges faced by an Associate in Claims, and how can they be overcome?

Associates in Claims often encounter challenges such as handling high volumes of claims, managing tight deadlines, and communicating effectively with policyholders who may be upset or stressed. To overcome these challenges, strong organizational skills and the ability to prioritize tasks are essential. Additionally, developing effective communication and conflict resolution techniques helps build trust with clients and resolve disputes more efficiently. Regular collaboration with senior adjusters and ongoing training can also support professional growth and improve problem-solving abilities.

What is the difference between Associate In Claims vs Claims Adjuster?

AspectAssociate In ClaimsClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may require insurance licenses or certificationsHigh school diploma; licensing often required depending on state and claim type
Work EnvironmentOffice setting, administrative tasks, team collaborationField or office; inspecting damages, interviewing claimants, assessing damages
Industry UsageInsurance companies, claims departmentsInsurance companies, third-party claims firms
Common Search/ComparisonAssociate In Claims vs Claims Adjuster

The main difference between Associate In Claims and Claims Adjuster lies in their roles and responsibilities. An Associate In Claims typically supports claims processing, handles administrative tasks, and may be in training or entry-level positions. Claims Adjusters, on the other hand, actively investigate and evaluate claims, often inspecting damages and negotiating settlements. Both roles require similar credentials and work within insurance environments, but Claims Adjusters have more direct involvement in claim resolution.

What are popular job titles related to Associate In Claims jobs in Austin, TX? For Associate In Claims jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Associate In Claims jobs in Austin, TX look for? The top searched job categories for Associate In Claims jobs in Austin, TX are:
What cities near Austin, TX are hiring for Associate In Claims jobs? Cities near Austin, TX with the most Associate In Claims job openings:
Associate In Claims jobs near you
Infographic showing various Associate In Claims job openings in Austin, TX as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,259 per year, or $20.8 per hour.
VSC Claims Support Agent

VSC Claims Support Agent

iA American Warranty Group, Inc.

Austin, TX • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Job Description

iA American Warranty Group is seeking a dynamic Claims Support Agent to assist with claims handling.

Your Day to Day

  • Resolve disputes and conflict with inbound caller -taking escalation calls

  • Answering customer service related calls from inbound callers including contract holders, and repair shops.

  • Initiating the claim based on contract holder information being provided.

  • Providing the contract holder with the appropriate direction as to the procedure and the next steps of the claim process, and identifying any questions or concerns from the caller.

  • Research the contract and provide pertinent information for claim eligibility based on contract verbiage, and to ensure that the contract term is valid, and that the concern is a covered component.

  • Transferring claim concerns that go beyond basic customer service handling to the appropriate department in claims, payments, contract administration, or to supervisory staff for handling.

  • Be available in queue and conform to any management directives necessary for KPI conformity.

  • Demonstrate flexibility and display the range of knowledge and willingness for further training to enable the ability for light claim, or even advanced claim queue training and claims handling.

  • Maintain media management of company systems provided, including messaging, email, phone and laptop accessories.

  • Generate work assignments to appropriate employees for customer service and claim related items.

  • Making detailed claim notes in Toro concerning caller situations.

  • Perform callbacks when directed by management.

  • Validate and process customer reimbursement requests.

  • Review online claim submissions for completeness and assign to appropriate adjuster workflow. Reply to submitting users if more information is needed.

  • Review and process claims submitted with no prior review or approval and take appropriate action including communicating with the entity that submitted.

What You Have

  • High School Graduate or equivalency; Associate's Degree or equivalent work experience preferred.

  • At least 6 months of customer service call center experience.

  • Basic Windows PC operations, touch typing.

We Offer

  • Competitive Benefits (Medical, Dental, Vision, Short- and Long-Term Disability, 401K w/ match, PTO, and more!)
  • A Human Approach
  • Career Advancement
  • Professional Development Opportunities

Applicants must be authorized to work for any employer in the U.S. We are unable to support or take over sponsorship of employment visas at this time, including H-1B visas and participation in STEM OPT work authorizations.

#LI-BW

Applicants must be authorized to work for any employer in the U.S. We are unable to support or take over sponsorship of employment visas at this time, including H-1B visas and participation in STEM OPT work authorizations.

CompanyiA American Warranty, L.P.Posting End Date2027-01-01


About us

iA American Warranty LP, American Amicable Group of Companies, iA American Life Insurance Company and Industrial Alliance Portfolio Management LLC are all part of iA Financial Group, one of the largest insurance and wealth management groups in North America. In the last few years, iA American has been thoughtfully built by iA Financial Group through the acquisition of several US based entities. Our suite of products and services includes automotive protection packages, reinsurance options, dealer support, direct-to-consumer products, in-house administration, life insurance, progressive special markets, and more!

iA Financial Group is the fourth largest life and health insurance company in Canada and offers a wide range of products for all stages of life and to meet the needs of clients across its vast sales network. Founded in 1892, iA Financial Group's stability and solidity make it an employer of choice that invests in its employees and their development over the long term. Our CEO Denis Ricard won #1 Insurance CEO in Canada from Glassdoor!

Our Commitment to Diversity and Inclusion

Our differences make us unique, and even stronger. That's why, at iA Financial Group, we are committed to supporting and celebrating diversity. We are continually building a team that is as diverse as the people and communities we serve. By combining our different ways of seeing and experiencing the world, we will always be stronger than the sum of our parts! To learn more click here.

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