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Associate In Claims Jobs in Illinois (NOW HIRING)

Claims Associate

Oak Brook, IL · On-site

$17.48 - $21.38/hr

UNITE HERE HEALTH serves over 200,000 workers and their families in the hospitality and gaming ... The Claims Associate will key claims, handle incoming mail from various sources, upload and route ...

Chartered Property Casualty Underwriter, Associate in Claims, or Associate in Risk Management certification * 6+ years of experience in property and casualty insurance solutions with Guidewire, Duck ...

Claims Associate - INVEST

Rolling Meadows, IL · Remote

$17.75 - $24.25/hr

Fully remote (candidates must physically reside in states specified although the role is remote ... Shadow Claims Experts: Observe experienced claims professionals and learn best practices in ...

SIU Investigator

Chicago, IL · On-site

$27 - $32/hr

Associate in Claims (AIC) * Chartered Property Casualty Underwriter (CPCU) BENEFITS: * Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance * Seven paid holidays ...

Associate in Claims (AIC) * Chartered Property Casualty Underwriter (CPCU) BENEFITS: * Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance * Seven paid holidays ...

Associate in Claims (AIC) * Chartered Property Casualty Underwriter (CPCU) BENEFITS: * Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance * Seven paid holidays ...

SIU Investigator

Rockford, IL · On-site

$27 - $32/hr

Associate in Claims (AIC) * Chartered Property Casualty Underwriter (CPCU) BENEFITS: * Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance * Seven paid holidays ...

Chartered Property Casualty Underwriter, Associate in Claims, or Associate in Risk Management certification * 6+ years of experience in property and casualty insurance solutions with Guidewire, Duck ...

... Service Center Associate- In Office PRIMARY PURPOSE : To expedite the Customer Service claims ... Assigns new claims to the appropriate claims handler. * Enters verbal and written application ...

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Associate In Claims information

See Illinois salary details

$13

$20

$29

How much do associate in claims jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for associate in claims in Illinois is $20.34, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $22.36 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Associate In Claims, and why are they important?

To thrive as an Associate In Claims, you need a solid understanding of insurance principles, claim investigation, and policy analysis, often supported by an AIC designation or similar qualification. Familiarity with claims management systems, documentation tools, and relevant regulatory software is typically required. Strong analytical thinking, negotiation, and customer service skills help you resolve claims efficiently and build trust with policyholders. These competencies are essential for accurate claim handling, regulatory compliance, and maintaining company reputation.

Is the AIC designation worth it?

The Associate in Claims (AIC) designation is valuable for claims professionals as it demonstrates industry knowledge and commitment, potentially leading to career advancement. It involves completing coursework and passing exams focused on claims handling, ethics, and industry standards, which can enhance job prospects and credibility in the claims field.

What is an Associate in Claims?

An Associate in Claims (AIC) is a professional designation awarded by The Institutes to individuals who have demonstrated expertise in handling insurance claims. The designation is achieved by completing a series of courses and exams focused on claims investigation, evaluation, negotiation, and settlement. Earning an AIC can enhance a claims professional's knowledge, credibility, and career advancement opportunities within the insurance industry.

What is the role of a claims associate?

A claims associate is responsible for reviewing and processing insurance claims, verifying coverage, and determining claim validity. They often communicate with clients, adjust claims as needed, and use claims management software to ensure accurate and timely resolution of claims.

What does a claim associate do?

A claim associate reviews and processes insurance claims by evaluating the validity of claims, gathering necessary documentation, and determining appropriate payouts. They use claims management software and often work within established policies to ensure accurate and timely resolution of claims.

What are some common challenges faced by an Associate in Claims, and how can they be overcome?

Associates in Claims often encounter challenges such as handling high volumes of claims, managing tight deadlines, and communicating effectively with policyholders who may be upset or stressed. To overcome these challenges, strong organizational skills and the ability to prioritize tasks are essential. Additionally, developing effective communication and conflict resolution techniques helps build trust with clients and resolve disputes more efficiently. Regular collaboration with senior adjusters and ongoing training can also support professional growth and improve problem-solving abilities.

What is the difference between Associate In Claims vs Claims Adjuster?

AspectAssociate In ClaimsClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may require insurance licenses or certificationsHigh school diploma; licensing often required depending on state and claim type
Work EnvironmentOffice setting, administrative tasks, team collaborationField or office; inspecting damages, interviewing claimants, assessing damages
Industry UsageInsurance companies, claims departmentsInsurance companies, third-party claims firms
Common Search/ComparisonAssociate In Claims vs Claims Adjuster

The main difference between Associate In Claims and Claims Adjuster lies in their roles and responsibilities. An Associate In Claims typically supports claims processing, handles administrative tasks, and may be in training or entry-level positions. Claims Adjusters, on the other hand, actively investigate and evaluate claims, often inspecting damages and negotiating settlements. Both roles require similar credentials and work within insurance environments, but Claims Adjusters have more direct involvement in claim resolution.

How long does it take to get an AIC designation?

The Associate in Claims (AIC) designation typically takes about 6 to 12 months to complete, depending on the individual's study schedule and prior experience. The program involves completing coursework and passing exams in claims handling, often requiring dedicated study time and practical knowledge of insurance processes.
What cities in Illinois are hiring for Associate In Claims jobs? Cities in Illinois with the most Associate In Claims job openings:
Infographic showing various Associate In Claims job openings in Illinois as of June 2026, with employment types broken down into 100% Full Time. Highlights an 32% In-person, and 68% Remote job distribution, with an average salary of $42,301 per year, or $20.3 per hour.

Claims Call Center Specialist

Warrior Insurance Network

Chicago, IL • On-site

$16 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago


Job description

Warrior Insurance Network (WIN) is seeking Claims Call Center Specialists to join our growing Claims team. This is an excellent opportunity for customer-focused professionals who are interested in building a long-term career in the insurance industry.
As a Claims Call Center Specialist, you will play a critical role in helping callers navigate the claims process following an accident or loss. You will serve as the first point of contact, gathering claim information, answering questions, and ensuring callers receive the guidance and support they need during what can often be a stressful time.
Whether you bring prior insurance experience or a strong customer service background, Warrior Insurance Network (WIN) offers the training, development, and career growth opportunities needed to build a successful future in claims and insurance operations.
What You'll Do
  • Provide excellent customer service to all callers
  • Serve as the first point of contact for insureds, claimants, attorneys, claimant carriers and other callers reporting new losses
  • Gather and document accident and claim information accurately and efficiently
  • Verify policy information and identify potential coverage concerns for referral to the appropriate claims team
  • Guide callers through the claims process and answer claim-related questions
  • Refer callers for estimates when applicable
  • Assist claims adjusters by providing timely information and support to customers
  • Develop a working knowledge of insurance policies and claims procedures
  • Maintain productivity and service standards while handling incoming call volume
  • Support departmental operations by processing tow bills, ordering police reports, mailing claim payments, handling unmatched mail, and completing other administrative tasks
  • Participate in special projects and initiatives as assigned
What It's Like to Work in This Role
No two days are exactly alike. You'll interact with callers who need assistance after an accident or loss, helping them understand what comes next and ensuring they feel supported throughout the process.
You'll work alongside experienced claims professionals, gain valuable knowledge of insurance operations, and develop skills that can lead to future opportunities within the organization. This role offers a fast-paced environment, meaningful customer interactions, and a strong foundation for career growth.
Qualifications
Required
  • Prior customer service experience
  • Strong verbal communication and phone skills
  • Excellent organizational and interpersonal skills
  • Data entry and typing proficiency (minimum 30 WPM)
  • Basic PC and computer navigation skills
  • Ability to multitask and work effectively in a fast-paced environment
Preferred
  • Associate's or Bachelor's degree
  • Prior insurance, claims, or call center experience
  • Bilingual skills are a plus
Why Join Warrior Insurance Network (WIN)?
At Warrior Insurance Network (WIN), we are committed to investing in our employees through training, development, and advancement opportunities. We offer a comprehensive benefits package for full-time employees, including:
  • Competitive Salaries
  • Commitment to your Training & Development
  • Medical and Dental and Vision Reimbursement
  • Short Term Disability/Long Term Disability
  • Life Insurance
  • Flexible Spending Account
  • Telemedicine Benefit
  • 401k with a generous company match
  • Paid Time Off and Paid Holidays
  • Tuition Reimbursement
  • Wellness Program
  • Fun company sponsored events
  • And so much more!

Estimated Compensation Range: $16/hr-$22/hr*
*Published ranges are estimates. Offered compensation will be based on experience, skills, education, certifications, and geographic location.