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Associate Gold Customer Service Representative Jobs in Seattle, WA

Johnson Service Group

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Customer Service Representative

Federal Way, WA · On-site

$21 - $22/hr

Johnson Service Group is looking for a Customer Service Rep with 1-4 years' experience working in ... Assists assigned sales associates with miscellaneous clerical or research tasks. * Work with other ...

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Customer Service Representative

Seattle, WA · On-site

$18.25 - $24.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

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Customer Service Representative

Kent, WA · On-site

$18.25 - $25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

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Customer Service Representative

Kirkland, WA · On-site

$18.25 - $24.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

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Customer Service Representative

Seattle, WA · On-site

$18.25 - $24.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Circle K

Customer Service Representative

Seattle, WA · On-site

$18.25 - $24.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Circle K

Customer Service Representative

Kent, WA · On-site

$18 - $24.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Circle K

Customer Service Representative

Seattle, WA · On-site

$18.25 - $24.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

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All JobsAssociate Gold Customer Service Representative JobsAssociate Gold Customer Service Representative Jobs in Seattle, WA

Associate Gold Customer Service Representative information

See Seattle, WA salary details

$10

$19

$31

How much do associate gold customer service representative jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for associate gold customer service representative in Seattle, WA is $19.58, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.97 per hour, depending on experience, location, and employer.

What is the difference between Associate Gold Customer Service Representative vs Customer Support Specialist?

AspectAssociate Gold Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service certificationsHigh school diploma; customer service or technical certifications often preferred
Work EnvironmentCall centers, retail, banking, or service industriesCall centers, technical support, retail, or online service platforms
Employer & Industry UsageFinancial services, retail, telecom, hospitalityTech companies, retail, telecom, online services
Search & Comparison IntentCustomer service roles with basic support dutiesTechnical or specialized customer support roles

The Associate Gold Customer Service Representative typically handles general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often provide technical assistance or specialized support, sometimes requiring additional certifications. Both roles are customer-facing but differ in complexity and technical requirements.

What are the key skills and qualifications needed to thrive as an associate gold customer service representative, and why are they important?

To thrive as an Associate Gold Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and proficiency in basic office applications are typically required. Patience, active listening, and a positive attitude help build rapport and effectively resolve customer concerns. These qualifications ensure exceptional service delivery, customer satisfaction, and the ability to handle complex inquiries efficiently.

What are some common challenges faced by associate gold customer service representatives, and how are they supported in overcoming them?

Associate Gold Customer Service Representatives often handle high-priority clients who expect quick, expert assistance. A common challenge is managing multiple complex inquiries while maintaining a high standard of service. To support representatives, companies typically offer comprehensive onboarding, ongoing training, and access to knowledge bases. Team leads and supervisors are also available for guidance, and collaboration with departments like technical support and billing is encouraged to resolve customer issues efficiently.

What is an associate gold customer service representative?

An Associate Gold Customer Service Representative is an entry-level professional who provides support to customers, often for financial institutions or companies with premium service tiers. They handle customer inquiries, resolve issues, and ensure a positive experience for clients designated as 'Gold' or high-value customers. Their responsibilities may include answering calls, responding to emails, and guiding customers through processes or troubleshooting problems. This role requires strong communication skills, patience, and a focus on delivering excellent service. Training is typically provided, and advancement opportunities are available for high performers.
What are popular job titles related to Associate Gold Customer Service Representative jobs in Seattle, WA? For Associate Gold Customer Service Representative jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Associate Gold Customer Service Representative jobs in Seattle, WA look for? The top searched job categories for Associate Gold Customer Service Representative jobs in Seattle, WA are:
What cities near Seattle, WA are hiring for Associate Gold Customer Service Representative jobs? Cities near Seattle, WA with the most Associate Gold Customer Service Representative job openings:
Associate Gold Customer Service Representative jobs near you
Infographic showing various Associate Gold Customer Service Representative job openings in Seattle, WA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $40,590 per year, or $19.5 per hour.

Associate Customer Service Representative

California Water Service Group

Puyallup, WA • On-site

$22.50/hr

Other

Posted 7 days ago

Job description

Associate Customer Service Representative

California Water Service Group (Cal Water) invites you to build a meaningful career with the third largest publicly traded water utility in the United States. Guided by our mission to be the leading provider of water and wastewater services, we are dedicated to improving the quality of life for the customers, communities, and employees we serve. Our culture is grounded in core values—integrity, quality, service, value, health and safety, respect and collaboration, and corporate citizenship—and is reflected in our recognition as a Top Workplace®, a Great Place to Work®, and a J.D. Power leader in customer satisfaction for multiple years. Join Cal Water and be part of a purpose driven organization where your work makes a lasting impact.

The Associate Customer Service Representative provides proficient, high-quality attention and assistance to new and existing customers. The work is performed under direct supervision and requires exercise of independent judgment and initiative. The nature of the work performed requires that an employee in this class establish and maintain effective working relationships with others. This position is located in Puyallup, WA.

Essential Functions:
  • Accurately balance and complete a daily cash report
  • Takes customer orders and provides high-quality customer service as necessary
  • Assists customers in person and by phone, addressing questions regarding billing, payments, conservation, and water quality
  • Enters data into the computer as required with speed and accuracy
  • Performs a variety of routine clerical work, including filing, scanning, and collections, processing payments, scheduling appointments, and compiling reports
  • Operates standard office equipment, including word processing equipment as assigned; may perform duties on computer spreadsheet programs
  • Performs major cashiering duties, including taking payments in person, processing credit card payments, balances individual cash drawers, and prepares bank deposits
  • Edits meter reading, writes and resolves service orders, folds, and stuffs bills as requested
  • Updates customer accounts as needed
  • Corresponds with customers regarding metered billing status
  • Scans and saves service orders files customer and system service orders
  • Participates in the Company's Continuous Improvement Process
  • Performs work on-site in the assigned office location
  • Performs other similar duties as assigned
Required Knowledge, Skills, and Abilities:
  • Account skills for compiling adjustments and completing deposits
  • Fast and accurate data entry skills
  • Proficient with Outlook, Microsoft Word and Excel
  • Proficiency required in handling and balancing cash
  • Knowledge of English usage, spelling, grammar, and punctuation
  • Knowledge of office methods and equipment, including filing systems
  • Knowledge of principles and practices of customer service
  • Ability to operate a personal computer and other office equipment
  • Ability to manage multiple tasks accurately and with good humor
  • Ability to take initiative to address and resolve problems
Minimum Qualifications:
  • High school diploma or GED
  • Five years of customer service experience in an administrative or clerical capacity
  • Excellent customer service skills with a pleasant and professional manner
  • Must be available to work extended hours as required for customer needs
  • Valid State Driver's License

Salary Range: $22.50 - $ 37.40

Deadline to submit resume is Monday, August 17, 2026.

The Equal Opportunity Policy of the Company is based upon the philosophy that all people should be treated fairly and with dignity. California Water Service, Hawaii Water Service, New Mexico Water Service and Washington Water Service do not discriminate against any applicant or employee because of race, color, religion, sex, national origin, or any other protected class. The Company makes all employment decisions in a non-discriminatory manner. EOE, VET, DISABILITIES.

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