ZipRecruiter

Log In

1

Associate Gold Customer Service Representative Jobs in Kansas

Dal-Tile

Customer Service Representative

Lenexa, KS · On-site

$15 - $20.50/hr

As the Customer Service Representative, we need someone ready to provide a variety of support, such ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...

Dal-Tile

Customer Service Representative

Lenexa, KS · On-site

$15 - $20.25/hr

As the Customer Service Representative, we need someone ready to provide a variety of support, such ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...

Patterson

Customer Service Representative

Kansas City, KS · On-site

$15.63 - $20.34/hr

As a Customer Service Representative I (CSR I), you are responsible for assisting internal and ... Associate's Degree or equivalent combination of education and experience. * Proficiency in SAP or ...

LoanMax Title Loans

Customer Service Representative

Wichita, KS · On-site

$15.75 - $21.50/hr

LoanMax Title Loans - Customer Service Representative (Entry Level) Are you looking for a stable, full time, entry level position with career potential? If so, you've come to the right place! Hiring ...

U-Haul

Customer Service Representative

Lansing, KS · On-site

$15.50 - $21/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

Vortex Doors

Customer Service Representative

Lenexa, KS · On-site

$22 - $29/hr

Customer Service Representative Vortex Doors, America's highest quality and most customer-centric commercial and industrial door installation and repair company, is seeking a dedicated and customer ...

previous pagenext page

Showing results 21-40

All JobsAssociate Gold Customer Service Representative JobsAssociate Gold Customer Service Representative Jobs in Kansas

Associate Gold Customer Service Representative information

See Kansas salary details

$7

$15

$24

How much do associate gold customer service representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for associate gold customer service representative in Kansas is $15.28, according to ZipRecruiter salary data. Most workers in this role earn between $12.45 and $17.16 per hour, depending on experience, location, and employer.

What is the difference between Associate Gold Customer Service Representative vs Customer Support Specialist?

AspectAssociate Gold Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service certificationsHigh school diploma; customer service or technical certifications often preferred
Work EnvironmentCall centers, retail, banking, or service industriesCall centers, technical support, retail, or online service platforms
Employer & Industry UsageFinancial services, retail, telecom, hospitalityTech companies, retail, telecom, online services
Search & Comparison IntentCustomer service roles with basic support dutiesTechnical or specialized customer support roles

The Associate Gold Customer Service Representative typically handles general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often provide technical assistance or specialized support, sometimes requiring additional certifications. Both roles are customer-facing but differ in complexity and technical requirements.

What are the key skills and qualifications needed to thrive as an associate gold customer service representative, and why are they important?

To thrive as an Associate Gold Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and proficiency in basic office applications are typically required. Patience, active listening, and a positive attitude help build rapport and effectively resolve customer concerns. These qualifications ensure exceptional service delivery, customer satisfaction, and the ability to handle complex inquiries efficiently.

What are some common challenges faced by associate gold customer service representatives, and how are they supported in overcoming them?

Associate Gold Customer Service Representatives often handle high-priority clients who expect quick, expert assistance. A common challenge is managing multiple complex inquiries while maintaining a high standard of service. To support representatives, companies typically offer comprehensive onboarding, ongoing training, and access to knowledge bases. Team leads and supervisors are also available for guidance, and collaboration with departments like technical support and billing is encouraged to resolve customer issues efficiently.

What is an associate gold customer service representative?

An Associate Gold Customer Service Representative is an entry-level professional who provides support to customers, often for financial institutions or companies with premium service tiers. They handle customer inquiries, resolve issues, and ensure a positive experience for clients designated as 'Gold' or high-value customers. Their responsibilities may include answering calls, responding to emails, and guiding customers through processes or troubleshooting problems. This role requires strong communication skills, patience, and a focus on delivering excellent service. Training is typically provided, and advancement opportunities are available for high performers.

What are popular job titles related to Associate Gold Customer Service Representative jobs in Kansas?

For Associate Gold Customer Service Representative jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Associate Gold Customer Service Representative jobs in Kansas look for?

The top searched job categories for Associate Gold Customer Service Representative jobs in Kansas are:

What cities in Kansas are hiring for Associate Gold Customer Service Representative jobs?

Cities in Kansas with the most Associate Gold Customer Service Representative job openings:

Associate Gold Customer Service Representative jobs near you
Infographic showing various Associate Gold Customer Service Representative job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $31,792 per year, or $15.3 per hour.

Customer Service Representative (CSR)

M S International Inc.

Lenexa, KS • On-site

$18.75 - $21.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Summary: The Customer Service Representative (CSR) is an on-site role responsible for engaging with customers through multiple channels, including phone, email, and in-person interactions. Front-desk duties include guiding customers through the showroom and assisting with product selection. The role also involves backend operations such as processing orders and coordinating logistics. CSRs play a crucial role in delivering outstanding service, ensuring customer satisfaction, and upholding company standards.
Work Hours: Monday to Friday from 08:00 AM to 05:00 PM, 2 Saturday(s) a month from 09:00 AM to 12:00 PM
Seniority Level: Entry Level
Employment Type: Full-time
Compensation: This hourly, non-exempt position pays from $18.75 to $21.75 per hour, with overtime compensated at 1.5 times the base rate. New hires usually earn between $40,000 and $54,300 annually, or more, depending on experience, overtime hours, and bonuses.
To perform this job successfully, the individual must be able to complete the following essential duties and responsibilities:
  • Provide exceptional customer service through phone, email, and in-person interactions.
  • Build and nurture strong customer relationships.
  • Assist customers in selecting the appropriate products for their needs.
  • Retrieve and bring product samples to customers in the showroom
  • Address customer issues related to transactions, deliveries, and products
  • Accurately maintain customer contact information and transaction records.
  • Follow up with customers on quotes, inquiries, and sales opportunities.
  • Process sales transactions, payments, and generate sales orders.
  • Schedule deliveries and coordinate logistics for material shipments.
  • Create shipping orders and packing lists.
  • Answer inbound sales calls and proactively make outbound calls.
  • Ensure showroom displays are maintained to the highest standards.
  • Monitor stock levels to ensure efficient processing of customer orders.
  • Support trade customers by understanding their project needs and recommending suitable MSI materials.
  • Maintain marketing materials for easy customer access.
  • Collaborate with Sales Representatives to keep account transactions and inventory up to date.
  • Stay informed about company products and services.
  • Perform additional duties as required.

Additionally the candidate must meet the following Education and/or Experience requirements:
  • High School Diploma required; some college coursework preferred.
  • Minimum of 1 year of customer service experience.
  • Strong communication skills with a positive, solution-oriented approach.
  • Attentive to customer needs and details.
  • Proven ability to manage multiple tasks simultaneously.
  • Goal-oriented with a focus on delivering excellent customer service.
  • Strong math skills and the ability to perform quick calculations.
  • Proficient with PCs and navigating a multi-window environment.
  • Intermediate skills in MS Outlook, Word, and Excel.
  • Bilingual (Spanish) preferred.

This role has the following physical demands:
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally. The employee frequently walks, stands and occasionally sits.
  • The employee must regularly lift, pull and move up to 25 pounds and occasionally up to 50 pounds. Specific vision abilities required by this job include close vision.

Benefits: MSI offers a comprehensive benefits package designed to support and reward our employees. Depending on the role, this may include:
  • Referral, holiday, and annual bonuses or commission opportunities
  • Eligibility for an annual merit-based increase
  • Paid Time Off
  • Medical, Dental, and Vision Insurance
  • Company-paid Short Term and Long Term disability;
  • Company-paid Life Insurance
  • Tuition Reimbursement
  • Traditional and Roth 401(k) plans with company matching contributions
  • Charitable donation matching programs
  • Free, company-sponsored 1-on-1 tutoring for children/dependents of MSI employees in grades k-12, including free tutoring for SAT and ACT tests.

Apply