ZipRecruiter

Log In

1

Associate Director It Service Delivery Jobs (NOW HIRING)

CYNET SYSTEMS

IT Service Delivery Technician I

Du Bois, PA · On-site

$33 - $35/hr

Associate's Degree in MIS, Computer Science, or a relevant concentration preferred, with 1-2 years ... Provide IT services for end users, including visitors within the assigned region. * Assist with ...

Gallaudet

$183K - $244K/yr

Job Title: Executive Director, Information Technology Services Worker Type: Regular Pay Type ... Establishes performance measures and continuously improves IT service delivery. Cybersecurity and ...

Huntington

IT Service Delivery Manager Sr

Dallas, TX · On-site +1

Manages the Information Technology (IT) needs of assigned Business Segment(s) through staff and/or ... delivery of technology products and services to the Business Segment(s) and delivery partners.

The GEO Group

DIRECTOR, IT

Boulder, CO · On-site

$170K/yr

The Director of Information Technology oversees all technology operations and evaluates them ... IT service delivery with organizational objectives. * Analyzes the business requirements of all ...

Hanwha Energy USA

Director, IT

Houston, TX · On-site

With over a decade of experience delivering high-quality, utility-scale energy projects across ... Chariot Energy - providing retail electricity services for residential, commercial, and industrial ...

Warren CAT

Director, Information Technology

Midland, TX · On-site

... deliver technology solutions that drive operational efficiency through traditional integration ... AI agent development frameworks and platforms (Microsoft Copilot Studio, Azure AI Agent Service ...

Scottish Rite for Children

WI · On-site

The Manager, IT Service Delivery & End User Operations provides strategic and operational leadership for enterprise IT support services across the health system. This role is responsible for leading ...

previous pagenext page

Showing results 21-40

All JobsAssociate It Service Delivery JobsAssociate Director It Service Delivery Jobs

Associate Director It Service Delivery information

See salary details

$36.5K

$213K

How much do associate director it service delivery jobs pay per year?

As of Sep 10, 2026, the average yearly pay for associate director it service delivery in the United States is $198,967.00, according to ZipRecruiter salary data. Most workers in this role earn between $212,000.00 and $212,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Associate Director It Service Delivery jobs?

For Associate Director It Service Delivery jobs, the most frequently searched job titles are:

Infographic showing various Associate Director It Service Delivery job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $198,967 per year, or $95.7 per hour.

IT Service Delivery Technician I

Du Bois, PA • On-site

CYNET SYSTEMS
IT Services • 501 - 1,000 employees
Learn more about CYNET SYSTEMSexternal

$33 - $35/hr

Contractor

Re-posted 4 days ago

Job description

Job Overview:

Pay Range: $33/hr - $35/hr

Requirement/Must Have:

  • Associate’s Degree in MIS, Computer Science, or a relevant concentration preferred, with 1-2 years of experience; or 2 to 3 years of relevant and equivalent business or IT experience.
  • ITIL knowledge preferred. A+, Network+, Microsoft, or other relevant technical certifications are a plus.
  • Basic technical knowledge of current systems software, protocols, and standards, including Directory Services, Windows 10/11, Microsoft 365, Cisco VoIP and Networking, mobile communications, and ServiceNow ticketing system.
  • Basic hands-on software and hardware troubleshooting experience.
  • Knowledge of applicable data privacy practices and laws.
  • Experience working within a team-oriented, collaborative environment.
  • Ability to make decisions within scope using available relevant data, and seek guidance when necessary.
  • Interest in understanding how the business operates and applying this understanding to improve service delivery.
  • Willingness to ask questions and take actions to improve tasks or processes within Candidate's/Candidate's own scope of work.
  • Willingness to collaborate effectively within Candidate's/Candidate's own team and across functional, business, geographic, and cultural boundaries.
  • Strong verbal and written communication skills.
  • Ability to accept responsibility for actions and results, demonstrating drive and self-motivation.
  • Support changes within Candidate's/Candidate's area of work and engage peers and stakeholders constructively.
  • Ability to prioritize work based on dependencies, technology context, and impact to the business, while remaining adaptable to changing circumstances.

Responsibilities:

  • Monitor the Help Desk ticketing system (e.g., ServiceNow) and provide timely assistance to customers with incidents, events, problems, requests, and projects.
  • Document issue resolution in the ticketing system to ensure accurate records and knowledge sharing.
  • Deploy and set up computers, printers, multifunction devices, scanners, VoIP phones, and mobile devices using tools like Microsoft Endpoint Manager (Intune).
  • Ensure proper connectivity of all equipment including workstations, servers, phones, mobile devices, printers, scanners, and multifunction devices.
  • Assist in managing end-user accounts, permissions, and access rights using systems like Active Directory and Azure AD, following best practices regarding privacy, security, and regulatory compliance.
  • Identify, troubleshoot, and resolve basic hardware and software issues with computers and peripheral devices. Escalate complex issues to higher-level support as necessary.
  • Monitor the performance of supported devices and report recurring issues to the appropriate support groups.
  • Work with business partners and other IT support teams to facilitate software and hardware improvements, upgrades, reconfigurations, and/or purchases.
  • Provide IT services for end users, including visitors within the assigned region.
  • Assist with resolving basic security-related issues and ensure compliance with enterprise data security standards.
  • Exchange information and knowledge related to IT services with other members of the support team.
  • Support the implementation of desktop and server systems in collaboration with other infrastructure and applications teams.
  • Participate in network asset management as per documented processes.
  • Assist application development teams as needed throughout project lifecycles.
  • Perform other duties and special projects as assigned by the team lead.

Skills:

  • Excellent organizational, project management, communication and customer service skills.

Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading staffing and recruiting powerhouse. Proudly recognized as a nationally and locally certified diversity firm, Cynet delivers agile, scalable talent solutions across industries. With an active footprint in all 50 U.S. states and Canada, we support thousands of consultants through our expansive, high-performing recruitment engine operating across North America and Asia—ensuring speed, quality, and consistency in every hire.
Cynet Systems logo

About Cynet Systems

Sourced by ZipRecruiter

Cynet Systems Inc is a staffing and recruiting corporation nestled in Ashburn, VA, USA. Established in 2010, the company operates within the Information Technology and Services sector, specializing in providing effective workforce solutions to different business needs, including IT consulting, direct hire, and contract staffing services. Through the years, Cynet Systems has built an impressive portfolio, going beyond borders and expanding its operations internationally in Canada and India. Rooted in its core values of teamwork, leadership, and commitment, Cynet Systems helps businesses unlock their full potential by providing versatile and competent professionals that perfectly align with their needs. Fueled by their unwavering mission to deliver top-tier talent to businesses worldwide, Cynet Systems garnered various recognitions including SIA's fastest-growing staffing firms and Best Place to Work in Virginia for 2019.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Sterling, VA, US

Year founded

2010

Social media

Twitter

View All Cynet Systems Jobs