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Associate Digital Banking Jobs in Springfield, VA

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Associate Digital Banking information

See Springfield, VA salary details

$11

$29

$69

How much do associate digital banking jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for associate digital banking in Springfield, VA is $29.99, according to ZipRecruiter salary data. Most workers in this role earn between $20.58 and $32.64 per hour, depending on experience, location, and employer.

What does an associate digital banking do?

An Associate Digital Banking professional assists in managing and supporting digital banking platforms and services for customers. Their responsibilities often include troubleshooting technical issues, helping customers navigate online and mobile banking systems, and supporting the implementation of new digital features. They also work closely with technology and operations teams to ensure smooth and secure digital transactions. This role requires strong communication skills, attention to detail, and a good understanding of digital financial products.

What are the key skills and qualifications needed to thrive as an associate digital banking professional, and why are they important?

To thrive as an Associate Digital Banking professional, you need a solid understanding of banking products, digital platforms, and customer service, typically supported by a degree in finance or business. Familiarity with digital banking systems, CRM software, and cybersecurity protocols is highly valuable. Strong problem-solving abilities, attention to detail, and effective communication skills set top performers apart in this role. These competencies are critical to ensuring seamless digital banking operations, excellent client experiences, and compliance with industry regulations.

What are some common challenges faced by an associate digital banking professional, and how can they be overcome?

Associate Digital Banking professionals often encounter challenges such as adapting to fast-evolving technology, managing multiple digital platforms, and addressing customer concerns about security and usability. Staying up to date with the latest digital banking trends and participating in ongoing training can help you stay ahead. Additionally, working closely with IT, product, and customer service teams fosters collaboration and ensures smooth implementation of digital initiatives. Strong communication and problem-solving skills are essential for addressing both technical and customer-related issues effectively.

What is the difference between Associate Digital Banking vs Digital Banking Specialist?

AspectAssociate Digital BankingDigital Banking Specialist
Required CredentialsBachelor's degree in finance, marketing, or related field; basic knowledge of banking productsBachelor's degree; experience with digital banking platforms; certifications like Certified Digital Banking Professional (CDBP) are a plus
Work EnvironmentBank branches, digital teams, customer service centersOnline platforms, digital project teams, customer support via digital channels
Employer & Industry UsageRetail banks, financial institutions, fintech companiesSame as Associate Digital Banking, often focusing on digital product implementation and support

Both roles are integral to digital banking operations, with Associate Digital Banking typically focusing on supporting digital initiatives and customer service, while Digital Banking Specialists handle more technical and strategic aspects of digital platform management. The roles often overlap but differ mainly in experience level and specific responsibilities.

What cities near Springfield, VA are hiring for Associate Digital Banking jobs?

Cities near Springfield, VA with the most Associate Digital Banking job openings:

Associate Digital Banking jobs near you
Infographic showing various Associate Digital Banking job openings in Springfield, VA as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 29% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $62,385 per year, or $30 per hour.

Fraud Analyst (Digital Banking)

Quontic Bank

Chevy Chase, MD • On-site

$65 - $85/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Key responsibilities

  • Assess patterns, transactions, and detect suspicious activities that can indicate fraud

  • Contact customers and other financial institutions for additional information surrounding their cases as necessary

  • Create and elevate cases for BSA/AML or management review

Job description

Job Highlights
  • Title: Fraud Analyst
  • Type: Full Time
  • Experience: 3+ Years
  • Function: Consumer Banking
  • Location: Chevy Chase, MD, United States
  • Company: Forbright Bank
Company Profile

Forbright is a nationwide full-service bank dedicated to exceptional client service and innovative personal banking. It provides creative financing solutions to middle-market businesses and investors across key industries.

Job Profile

The bank is searching for a Fraud Analyst who will be responsible for identifying and preventing fraud within the Digital Banking department by using various systems and models.

Reviews new customer accounts, transactions, and other data for compliance with banking regulations and bank policy, and to identify issues and trends that require action.

Education Level
  • High School Diploma (required)
  • Associate Degree (preferred)
Work Experience
  • 3+ years of fraud detection/deterrence banking industry (required)
  • Prior experience with banking applications, including Alloy, MANTL, Q2 Online Banking, Finxact, and Savana Servicing (highly desired)
License/Certification
  • APRP/AAP Credential (preferred)
  • CFE Credential (a plus)
Duties/Responsibilities
  • Assess patterns, transactions, and detect suspicious activities that can indicate fraud
  • Contact customers and other financial institutions for additional information surrounding their cases as necessary
  • Create and elevate cases for BSA/AML or management review
  • Ensure compliance with federal regulations about managing consumer accounts
  • Identify and communicate fraud trends with stakeholders
  • Investigate incidents, conduct in-depth analysis, document findings, and prepare detailed reports
  • Guide other operations personnel and collaborate with other business units
  • Provide insights on overall fraud prevention, comply with laws and regulations, and stay abreast of emerging technologies, techniques, and fraud trends
  • Review and clear alerts/rules for transaction monitoring, take necessary action, and provide feedback on rule performance
  • Review and decide new account applications and transactions for accuracy and potential fraud
  • Perform other duties as assigned
Skills/Knowledge/Abilities
  • Can work cross-functionally with various departments of the Bank
  • Detail-oriented and organized
  • Excellent written and verbal communication and time management skills
  • Familiarity with banking rules and regulations, including Nacha rules and Regulation E (required)
Working Conditions
  • Communicate verbally or in writing with others
  • Operate technology or other office machinery such as printers, scanners, etc.
  • Remain in a stationary position
  • Use hands and fingers
  • Utilize a computer monitor with visual acuity
Benefits/Perks
  • 4 weeks PTO
  • 401k + company match
  • Comprehensive health, dental, and vision plans
  • Incentives
  • Metro SmartTrip benefits ($50/mo)
  • Paid subscriptions
  • Remote or hybrid work schedules
Employer’s Statement

Forbright Bank is an Equal Opportunity Employer.

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