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Associate Customer Success Representative Jobs in Modesto, CA

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We'll set you up for success and be there with you every step of the way. Come as you are, bring ... Customer Service & Sales Associate Expectations: * Help local business owners save money on their ...

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Customer Service Rep

Ripon, CA · On-site

$21 - $23/hr

Depending on location, assist with accounts payable processing and other office operations What success looks like after 90 days: You're confidently handling customer calls end-to-end, proactively ...

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We'll set you up for success and be there with you every step of the way. Come as you are, bring ... Customer Service & Sales Associate Expectations: * Help local business owners save money on their ...

Showing results 21-40

Associate Customer Success Representative information

See Modesto, CA salary details

$19.5K

$55.9K

$98.1K

How much do associate customer success representative jobs pay per year?

As of Sep 5, 2026, the average yearly pay for associate customer success representative in Modesto, CA is $55,906.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,100.00 and $69,100.00 per year, depending on experience, location, and employer.

What is an associate customer success representative?

An Associate Customer Success Representative is an entry-level professional who assists customers in using a company's products or services effectively. Their main responsibilities include onboarding new clients, addressing customer inquiries, providing product guidance, and ensuring overall customer satisfaction. They act as a bridge between the customer and the company, helping to resolve issues, gather feedback, and contribute to customer retention. Typically, they work closely with sales, support, and product teams to deliver a positive customer experience.

What are the key skills and qualifications needed to thrive as an associate customer success representative?

To thrive as an Associate Customer Success Representative, you need strong communication, problem-solving, and relationship-building skills, often supported by a bachelor's degree or relevant customer service experience. Familiarity with CRM tools like Salesforce or Zendesk and basic proficiency in data analysis or ticketing systems are typically required. Outstanding active listening, empathy, and adaptability help individuals excel in addressing diverse client needs and fostering positive interactions. These skills are crucial for ensuring customer satisfaction, driving retention, and supporting business growth in a competitive environment.

What are some common challenges faced by associate customer success representatives, and how can they be overcome?

Associate Customer Success Representatives often encounter challenges such as managing a high volume of customer inquiries, addressing diverse client needs, and ensuring timely follow-up on support requests. To overcome these challenges, it's important to develop strong organizational skills, leverage customer relationship management (CRM) tools, and actively communicate with both customers and internal teams. Collaborating closely with account managers and support specialists can also help resolve complex issues more efficiently and provide a seamless customer experience.

What are popular job titles related to Associate Customer Success Representative jobs in Modesto, CA?

For Associate Customer Success Representative jobs in Modesto, CA, the most frequently searched job titles are:

What job categories do people searching Associate Customer Success Representative jobs in Modesto, CA look for?

The top searched job categories for Associate Customer Success Representative jobs in Modesto, CA are:

What cities near Modesto, CA are hiring for Associate Customer Success Representative jobs?

Cities near Modesto, CA with the most Associate Customer Success Representative job openings:

Infographic showing various Associate Customer Success Representative job openings in Modesto, CA as of August 2026, with employment types broken down into 56% Full Time, and 44% Temporary. Highlights an 100% In-person job distribution, with an average salary of $55,906 per year, or $26.9 per hour.

Customer Service Representative

Ferrotec (USA) Corporation

Livermore, CA • On-site

$22 - $30/hr

Full-time

Re-posted yesterday


Key responsibilities

  • Process quotations, sales orders, bookings, releases, and shipments.

  • Coordinate with other departments to resolve problems and ensure customer satisfaction.

  • Enter sales orders into the ERP system and update customer need and ship dates as required.


Job description

Description
WHO WE ARE
Together we are a world-class diversified manufacturer with a commitment from our team to proudly provide pure precision solutions to our customers, delivering superior quality, value, and service.
Ferrotec (USA) Corporation is a technology company with a worldwide presence in various end products, manufacturing systems, and industries serving primarily the semiconductor industry. We provide our customers with advanced materials, components, systems, and manufacturing solutions. Please visit www.ferrotec.com for a list of office locations.
HOW YOU MAKE AN IMPACT
Responsible for processing quotations, sales orders, bookings, releases, and shipments. Coordinates with other
departments to resolve problems. Requires excellent organization and communication skills, and the ability to work
well with others. Duties and tasks may vary by business unit. Reports to the Customer Service Manager, Regional
Sales Manager, or equivalent.
Achievement of objectives must include an overriding commitment to quality that must permeate the areas of
responsibility. Enable and Drive Change in the Organization.
WHAT SUCCESS LOOKS LIKE
  • Uses established procedures and works under immediate supervision.
  • Answers phone calls from customers and maintains high customer satisfaction with courteous, efficient, and complete service and support.
  • Initiates customer orders for changes, consignments, returned/repaired products, short shipments, and
    credits. Responds to customer inquiries about price and delivery. Accepts, qualifies, and processes requests
    for quotations.
  • Enters sales orders into Oracle.
  • Updates customer need dates as required. Updates, or requests an authorized person to update, scheduled
    ship dates.
  • Participates with other customer service representatives to audit order entry in compliance with J-Sox
    requirements.
  • Coordinates with other functions as necessary to ensure that customers receive the best service possible.
  • Prepares support information to sales and engineering for quotations and problem resolution.
  • Exercises judgment within defined practices and procedures to determine appropriate action.
  • May expedite existing orders based on customer's pull in request by communicating with appropriate suppliers.
  • May be required to monitor inventory consigned at customer location, make proper inventory accounting, order / schedule replacement material within management guidelines, and expedite as required to meet defined inventory levels.
  • Perform other related duties as may be reasonably assigned in the course of business.
  • Achievement of objectives must include an over-riding commitment to quality that must permeate the areas of responsibility.
  • Enable and Drive Change in the Organization.

Not a comprehensive list of duties. Duties may change without notice at management's sole discretion
WHAT YOU NEED TO BE SUCCESSFUL
• High School Diploma or equivalent and 2+ years experience.
• Experience with an ERP system, preferably Oracle.
PREFERRED SKILLS:
• Familiarity with international variances in cultural and legal issues related to sales transactions.
• Bi-lingual language skills (Chinese/English or Japanese/English) are preferred and may be required in some
business units.
PERKS OF JOINING OUR TEAM
With positive values, a productive atmosphere, and a commitment to excellence, Ferrotec encourages employees to maximize and realize their potential.
The salary range included in this job posting is relevant to applicants who reside or work in the Livermore, CA area only Salary offers will depend on experience, knowledge, skills, education, and location. Actual salary may vary due to these and other factors.
We would love to get to know you better and you get to know us better! You can easily apply!
Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.