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Associate Customer Success Representative Jobs in Illinois

World Book

Customer Success Representative

Chicago, IL · On-site

$20/hr

Customer Success Representative* We're looking for a Customer Success Representative to build strong relationships with our digital customers, drive product adoption, and support renewal and growth.

World Book

Customer Success Representative

Chicago, IL · On-site

$20/hr

Customer Success Representative* We'relooking for a Customer Success Representative to build strong relationships with our digital customers, drive product adoption, and support renewal and growth.

World Book

Customer Success Representative

Chicago, IL · On-site

$20/hr

Customer Success Representative* We're looking for a Customer Success Representative to build strong relationships with our digital customers, drive product adoption, and support renewal and growth.

Orbus Inc

Customer Success Representative

Woodridge, IL · On-site

$21 - $22/hr

... Associates to ensure timely resolution * Proactively communicate with Key/National and Core ... Our Customer Success Representatives have a high school diploma or equivalent, and many candidates ...

Orbus Visual Communications

Be Seen First

Customer Success Representative

Woodridge, IL · On-site

$22/hr

... Associates to ensure timely resolution * Proactively communicate with Key/National and Core ... Our Customer Success Representatives have a high school diploma or equivalent, and many candidates ...

Tempus

Customer Success Representative

Chicago, IL · On-site

$48K - $55K/yr

Work cross-functionally (e.g., Customer Success, Sales, Lab) to ensure we meet/exceed goals related ... representatives, and internal stakeholders. * Use proactive problem-solving skills to create and ...

Tempus

Customer Success Representative

Chicago, IL · On-site

$48K - $55K/yr

Work cross-functionally (e.g., Customer Success, Sales, Lab) to ensure we meet/exceed goals related ... representatives, and internal stakeholders. * Use proactive problem-solving skills to create and ...

AlphaSense

Customer Success Associate

Chicago, IL · On-site

$70K - $85K/yr

About the Role The Customer Success Associate role at AlphaSense supports the day to day experience of our clients. CSAs help active users get value from the platform through support, training, and ...

Wolters Kluwer

Customer Success Associate

Chicago, IL

$34K - $57K/yr

The Customer Success Associate ("CSA") - Account Manager is a member of the Account Services ... Exceptional interpersonal skills to communicate with partner representatives, government agencies ...

AlphaSense, Inc.

Customer Success Associate

Chicago, IL · On-site

$70K - $85K/yr

About the Role The Customer Success Associate role at AlphaSense supports the day to day experience of our clients. CSAs help active users get value from the platform through support, training, and ...

Wolters Kluwer

Customer Success Associate

Chicago, IL

$34K - $57K/yr

The Customer Success Associate ("CSA") - Account Manager is a member of the Account Services ... Exceptional interpersonal skills to communicate with partner representatives, government agencies ...

Wolters Kluwer

Customer Success Associate

Chicago, IL · On-site

$34K - $57K/yr

The Customer Success Associate ("CSA") - Account Manager is a member of the Account Services ... Exceptional interpersonal skills to communicate with partner representatives, government agencies ...

Wolters Kluwer

Customer Success Associate

Chicago, IL

$34K - $57K/yr

The Customer Success Associate ("CSA") - Account Manager is a member of the Account Services ... Exceptional interpersonal skills to communicate with partner representatives, government agencies ...

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All JobsAssociate Customer Success Representative JobsAssociate Customer Success Representative Jobs in Illinois

Associate Customer Success Representative information

What is an associate customer success representative?

An Associate Customer Success Representative is an entry-level professional who assists customers in using a company's products or services effectively. Their main responsibilities include onboarding new clients, addressing customer inquiries, providing product guidance, and ensuring overall customer satisfaction. They act as a bridge between the customer and the company, helping to resolve issues, gather feedback, and contribute to customer retention. Typically, they work closely with sales, support, and product teams to deliver a positive customer experience.

What are the key skills and qualifications needed to thrive as an associate customer success representative?

To thrive as an Associate Customer Success Representative, you need strong communication, problem-solving, and relationship-building skills, often supported by a bachelor's degree or relevant customer service experience. Familiarity with CRM tools like Salesforce or Zendesk and basic proficiency in data analysis or ticketing systems are typically required. Outstanding active listening, empathy, and adaptability help individuals excel in addressing diverse client needs and fostering positive interactions. These skills are crucial for ensuring customer satisfaction, driving retention, and supporting business growth in a competitive environment.

What are some common challenges faced by associate customer success representatives, and how can they be overcome?

Associate Customer Success Representatives often encounter challenges such as managing a high volume of customer inquiries, addressing diverse client needs, and ensuring timely follow-up on support requests. To overcome these challenges, it's important to develop strong organizational skills, leverage customer relationship management (CRM) tools, and actively communicate with both customers and internal teams. Collaborating closely with account managers and support specialists can also help resolve complex issues more efficiently and provide a seamless customer experience.

What are the most commonly searched types of Customer Success Representative jobs in Illinois?

The most popular types of Customer Success Representative jobs in Illinois are:

What are popular job titles related to Associate Customer Success Representative jobs in Illinois?

For Associate Customer Success Representative jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Associate Customer Success Representative jobs in Illinois look for?

The top searched job categories for Associate Customer Success Representative jobs in Illinois are:

What cities in Illinois are hiring for Associate Customer Success Representative jobs?

Cities in Illinois with the most Associate Customer Success Representative job openings:

Associate Customer Success Representative jobs near you
Infographic showing various Associate Customer Success Representative job openings in Illinois as of August 2026, with employment types broken down into 57% Full Time, and 43% Temporary. Highlights an 100% In-person job distribution.

Customer Success Representative

Chicago, IL • On-site

World Book
Print Media Publishing • 51 - 200 employees
Learn more about World Bookexternal

$20/hr

Full-time

Re-posted 24 days ago

Job description

Customer Success Representative*
We're looking for a Customer Success Representative to build strong relationships with our digital customers, drive product adoption, and support renewal and growth. In this full-time role, you'll serve as the main point of contact for a portfolio of accounts, leading virtual meetings, onboarding new customers, and coordinating with internal teams to ensure customer success.
Responsibilities:
  • Own a portfolio of customer accounts and serve as their primary point of contact
  • Lead virtual onboarding, training, and check-in meetings to drive adoption
  • Proactively reach out to customers via phone and email to support their goals
  • Manage renewals and help ensure strong retention across your accounts
  • Keep customer information and activity updated in our CRM

Qualifications:
  • Experience in customer success, account management, or a similar role
  • Comfortable with frequent virtual customer interactions and outreach
  • Strong organizational and communication skills
  • Familiarity with CRM tools (e.g., Salesforce) is a plus

*Temp to Possible Full-Time Regular Position

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