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Associate Customer Success Representative Jobs in Hawaii

Travel + Leisure Co.

HI · On-site

$100K - $150K/yr

Our dedicated associates help the company achieve its mission to put the world on vacation ... manager, customer success manager, field representative, outside sales, direct sales ...

Travel + Leisure Co.

HI · On-site

$90K - $150K/yr

Our dedicated associates help the company achieve its mission to put the world on vacation ... manager, customer success manager, field representative, outside sales, direct sales ...

Sysco

Customer Service Representative

Honolulu, HI · On-site

$20/hr

Coordinate customer service with all departments within organization. Develop a close working ... associates, managers, representatives, and others. * Ability to perform required mathematical tasks ...

The Boyd Group

CSR

Kailua Kona, HI · On-site

$17.50 - $23.50/hr

Ready to grow with a team that's built for your success? Apply today. Our Commitment: The Boyd ... The CSR is responsible for providing an exceptional customer experience. They manage working ...

The Boyd Group

CSR

Kailua Kona, HI · On-site

$17.50 - $23.50/hr

Ready to grow with a team that's built for your success. Apply today. Our Commitment: The Boyd ... The CSR is responsible for providing an exceptional customer experience. They manage working ...

The Boyd Group

CSR

Wahiawa, HI · On-site

$17.50 - $24.50/hr

Ready to grow with a team that's built for your success. Apply today. Our Commitment: The Boyd ... The CSR is responsible for providing an exceptional customer experience. They manage working ...

The Boyd Group

CSR

Honolulu, HI · On-site

$17.50 - $24.50/hr

Ready to grow with a team that's built for your success? Apply today. Our Commitment: The Boyd ... The CSR is responsible for providing an exceptional customer experience. They manage working ...

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Associate Customer Success Representative information

What is an associate customer success representative?

An Associate Customer Success Representative is an entry-level professional who assists customers in using a company's products or services effectively. Their main responsibilities include onboarding new clients, addressing customer inquiries, providing product guidance, and ensuring overall customer satisfaction. They act as a bridge between the customer and the company, helping to resolve issues, gather feedback, and contribute to customer retention. Typically, they work closely with sales, support, and product teams to deliver a positive customer experience.

What are the key skills and qualifications needed to thrive as an associate customer success representative?

To thrive as an Associate Customer Success Representative, you need strong communication, problem-solving, and relationship-building skills, often supported by a bachelor's degree or relevant customer service experience. Familiarity with CRM tools like Salesforce or Zendesk and basic proficiency in data analysis or ticketing systems are typically required. Outstanding active listening, empathy, and adaptability help individuals excel in addressing diverse client needs and fostering positive interactions. These skills are crucial for ensuring customer satisfaction, driving retention, and supporting business growth in a competitive environment.

What are some common challenges faced by associate customer success representatives, and how can they be overcome?

Associate Customer Success Representatives often encounter challenges such as managing a high volume of customer inquiries, addressing diverse client needs, and ensuring timely follow-up on support requests. To overcome these challenges, it's important to develop strong organizational skills, leverage customer relationship management (CRM) tools, and actively communicate with both customers and internal teams. Collaborating closely with account managers and support specialists can also help resolve complex issues more efficiently and provide a seamless customer experience.

What are the most commonly searched types of Customer Success Representative jobs in Hawaii?

The most popular types of Customer Success Representative jobs in Hawaii are:

What are popular job titles related to Associate Customer Success Representative jobs in Hawaii?

For Associate Customer Success Representative jobs in Hawaii, the most frequently searched job titles are:

What job categories do people searching Associate Customer Success Representative jobs in Hawaii look for?

The top searched job categories for Associate Customer Success Representative jobs in Hawaii are:

Associate Customer Success Representative jobs near you

In House Sales Representative- Kona, Hawaii

Travel + Leisure Co.

HI • On-site

$100K - $150K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Key responsibilities

  • Conduct face-to-face sales presentations at the company's resort sales centers.

  • Generate sales by initiating transactions and utilizing proper closing techniques.

  • Attend ongoing sales and career training sessions to stay current on sales information, industry trends, and performance goals.

Travel + Leisure Co. rating

7.5

Company rating: 7.5 out of 10

Travel + Leisure Co.

Based on 25 frontline employees who took The Breakroom Quiz

7.8

Company rating compared to similar companies: 7.8 out of 10

Travel agencies average

Based on 157 frontline employees who took The Breakroom Quiz

The best things about working at Travel + Leisure Co.

  • 94%

    94% say their managers don’t change their shifts at short notice

    say their managers don’t change their shifts at short notice

  • 94%

    94% say their health insurance is affordable

    say their health insurance is affordable

  • 77%

    77% say they have respectful managers

    say they have respectful managers

Featured by Travel + Leisure Co., based on 25 Breakroom Quiz responses from their frontline employees

Job description

We Put the World on Vacation
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
Annual target compensation for this role in the first year is from $100,000 to $150,000, including hourly pay, commissions, and bonuses.
Job Summary
Establish commonality and build rapport with prospective and/or current owners. Articulate the benefits of traveling with Wyndham Destinations. Demonstrate a positive attitude within a high-energy environment.
Essential Job Responsibilities
Conduct face-to-face presentations in our state-of-the-art sales centers located at one of our award-winning resorts. Find commonality with prospective and/or current owners. Communicate the benefits of traveling with Wyndham Destinations. Generate sales through initializing transactions and utilizing proper closing techniques. Leads are prequalified and provided by the company. Attend ongoing, advanced sales and career training.
Responsibilities include, but are not limited to:
  • Effectively present and deliver sales presentation in accordance with all company policies, compliance standards and regulatory requirements while maintaining minimum performance goals (80% time)
  • Attend all scheduled training sessions, department meetings, keep current on sales information and materials, keep current on industry trends, and set and review performance goals weekly, monthly and annually. (20%)

Travel Requirements
No travel required outside of the home site's area.
Minimum Requirements and Qualifications
1 to 3 years of sales and/or marketing experience is preferred, not required. Must maintain production standards. Must have the applicable real estate and/or timeshare license or the ability to obtain one.
Education
  • High School Diploma or equivalent is required.

Training requirements
  • Initial Paid Training, covering our sales process, product knowledge, and the psychology of the sale.

Knowledge and skills
  • Needs to be able to overcome objections and perform within a short, luxury sales cycle. Must be energetic, outgoing and tenacious.

Technical Skills
  • General smart device skills.

Job experience
  • 1 to 3 years of sales and/or marketing experience is preferred, not required.
  • Considering candidates with prior experience including but not limited to: realtor, real estate agent, real estate license, real estate broker, broker associate, timeshare, bartender, server, insurance sales professional, sales representative, customer service, leasing consultant, sales consultant, account executive, business development, territory manager, customer success manager, field representative, outside sales, direct sales representatives, b2b, b2c, business to business, door to door, business to consumer, client acquisition

Experience equivalent to the education requirement may be accepted in lieu of the education requirement.
How You'll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
Compensation
During the initial training period, the hourly wage is $16.00 plus commissions and bonuses. After the initial training period, the compensation is commission-based with a draw against the applicable minimum wage.
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.

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