ZipRecruiter

Log In

1

Associate Customer Success Manager Jobs in Wheaton, IL

Yes Energy

Customer Success Manager

Chicago, IL · On-site

$80K - $95K/yr

Customer Success Manager Join the market leader in electric power data and analytics solutions. The ... In many ways, this team is the face that Yes Energy's customers associate with our company.

Letter AI

Customer Success Manager

Chicago, IL · On-site

Customer Success Manager Letter AI is the world's first unified revenue acceleration platform powered natively by generative AI. Our platform empowers sales teams at customers like Lenovo and ...

Trivium

Customer Success Manager

Chicago, IL · Remote

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location: Remote -- US, UK or Canada (native-level American English - mandatory) Salary: $3,500-$7,000 per month, based on experience Employment Type ...

Privy

Customer Success Manager

Chicago, IL · Remote

We believe the best Customer Success Managers are curious, proactive, and genuinely invested in helping merchants grow. They build trust, solve meaningful problems, and continuously look for ways to ...

FourKites, Inc.

Customer Success Manager

Chicago, IL · On-site

$100K - $125K/yr

Our innovative Customer Success Managers are integral to our Operations team. With their creative problem-solving skills, they have created "raving fans" of FourKites with all of our customers. From ...

New

Meltwater

Customer Success Manager

Chicago, IL · On-site

$80K - $107K/yr

Customer Success Manager What We're Looking For: Begin your career as a Customer Success Manager at Meltwater, where each day is dedicated to ensuring the continued success and satisfaction of our ...

Trivium

Customer Success Manager

Chicago, IL · Remote

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location: Remote - US, UK or Canada (native-level American English - mandatory) Salary: $3,500-$7,000 per month, based on experience Employment Type: Full-Time ...

Privy

Customer Success Manager

Chicago, IL · On-site +1

We believe the best Customer Success Managers are curious, proactive, and genuinely invested in helping merchants grow. They build trust, solve meaningful problems, and continuously look for ways to ...

CodeHS

Customer Success Manager

Chicago, IL · On-site

$64K - $78K/yr

Customer Success Manager CodeHS is looking for a Customer Success Manager to help manage school implementations and onboarding. You will get a chance to work closely with educators and schools to ...

Trivium

Customer Success Manager

Chicago, IL · On-site +1

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location: Remote - US, UK or Canada (native-level American English - mandatory) Salary: $3,500-$7,000 per month, based on experience Employment Type: Full-Time ...

MARKT-PILOT GmbH

Customer Success Manager

Chicago, IL · On-site

Customer Success Manager MARKT-PILOT is a high-growth SaaS company helping industrial machinery manufacturers (OEMs) price smarter. Our pricing performance platform unifies market intelligence ...

Melio

Customer Success Manager

Chicago, IL · Remote

Customer Success Manager Location: Remote (required to live in one of the following states: AZ, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT,VT) Qualifications: * 3+ years of experience in Customer Success ...

Reveal

Customer Success Manager

Chicago, IL · On-site

$87K - $103K/yr

Customer Success Manager Reports To: Director of Customer Success Location: Chicago Job Overview The Customer Success Manager is responsible for helping customers obtain the most value from Reveal ...

next page

Showing results 1-20

All JobsAssociate Customer Success JobsAssociate Customer Success Manager JobsAssociate Customer Success Manager Jobs in Wheaton, IL

Associate Customer Success Manager information

See Wheaton, IL salary details

$17.9K

$51.2K

$89.9K

How much do associate customer success manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for associate customer success manager in Wheaton, IL is $51,216.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,700.00 and $63,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an associate customer success manager, and why are they important?

To thrive as an Associate Customer Success Manager, you need strong relationship-building, problem-solving, and communication skills, typically supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and experience using support platforms such as Zendesk are commonly required. Proactive listening, empathy, and the ability to manage multiple priorities help you stand out in supporting and retaining clients. These skills are crucial for driving customer satisfaction, reducing churn, and fostering long-term business growth.

What is the difference between Associate Customer Success Manager vs Customer Success Manager?

AspectAssociate Customer Success ManagerCustomer Success Manager
Required CredentialsBachelor's degree, relevant certifications often preferredBachelor's degree, more experience or certifications may be required
Work EnvironmentEntry-level, supporting customer onboarding and retentionMid-level, managing key accounts and strategic initiatives
Employer & Industry UsageCommon in SaaS and tech companiesUsed across various industries with customer success teams
Search & Comparison IntentOften searched by those starting in customer success rolesCompared by those seeking advancement or more responsibility

The Associate Customer Success Manager typically handles onboarding and support tasks, serving as an entry point in customer success teams. In contrast, the Customer Success Manager manages ongoing relationships and strategic accounts. The roles differ mainly in experience level and scope of responsibilities, with the associate role serving as a stepping stone to the more senior CSM position.

What does an associate customer success manager do?

An Associate Customer Success Manager is responsible for supporting customers throughout their journey with a company’s products or services. Their main duties include onboarding new clients, addressing customer inquiries, and helping to resolve issues to ensure satisfaction and retention. They often work closely with other teams, such as sales and support, to provide a seamless experience. Additionally, they may track customer feedback and usage data to identify opportunities for improvement and help customers achieve their goals with the product.

What are the most common challenges faced by associate customer success managers in their first year, and how can they overcome them?

In their first year, Associate Customer Success Managers often encounter challenges such as building strong relationships with clients, learning to manage a diverse portfolio, and mastering the company's product offerings. It can also be demanding to balance proactive outreach with reactive problem-solving. To overcome these challenges, new associates should actively seek mentorship from experienced team members, participate in ongoing product training, and use customer feedback to continuously refine their approach. Open communication with both clients and internal teams is key to developing confidence and delivering value.
What job categories do people searching Associate Customer Success Manager jobs in Wheaton, IL look for? The top searched job categories for Associate Customer Success Manager jobs in Wheaton, IL are:
What cities near Wheaton, IL are hiring for Associate Customer Success Manager jobs? Cities near Wheaton, IL with the most Associate Customer Success Manager job openings:
Associate Customer Success Manager jobs near you

Associate Customer Success Manager

Applied Systems, Inc.

Chicago, IL • On-site

$60K - $85K/yr

Other

Medical, Dental, Vision, PTO

Re-posted yesterday

Applied Systems rating

7.9

Company rating: 7.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

181st of 303 rated insurance

Job description


Amazing Career Moments Happen Here
Transforming the insurance industry is ambitious, we know. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we're not just redefining what's achievable, we're creating a place where amazing career moments are made possible.
Position Overview
We're seeking an Associate Customer Success Manager to join our Customer Success team in a remote capacity within the United States, with preference given to candidates located in the Chicago, Dallas, and Atlanta areas. The ideal candidate is an early-career professional who is eager to learn, build customer relationships, and grow within Customer Success. This role offers the opportunity to develop skills the Applied way while supporting customer retention and success.
To keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun.
What You'll Do
  • Deliver exceptional customer service to drive retention and NPS.
  • Build trusted customer relationships and set clear expectations.
  • Lead QBRs and Strategic Success Planning discussions.
  • Monitor customer health, engagement, and product adoption.
  • Partner across teams to resolve issues and support growth.

We're Excited to Learn More About You
Your experience may include:
  • 1-3 years of client-facing, support, or professional services experience.
  • Strong communication skills with a customer-first, empathetic approach.
  • Familiarity with Salesforce or other CRM platforms.
  • Detail-oriented with an interest in leveraging AI to improve efficiency.

You may have other skills or credentials, including:
  • Insurance industry knowledge or experience.
  • Strong problem-solving skills with a focus on delivering customer value.
  • Ability to analyze customer needs and recommend effective solutions.
  • Beginner to intermediate skills with MS Office, Salesforce, and Tableau.

Location
  • Candidate will need to reside in the United States, working arrangement will be remote

We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses, as well as candidates without a degree or a background in tech to apply!
When You Join Team Applied, You Can Expect:
A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day.
We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them.
A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day:
  • Medical, Dental, and Vision Coverage
  • Holiday and Vacation Time
  • Health & Wellness Days
  • A Bonus Day for Your Birthday

Our targeted starting base salary in the United States for this position ranges from $60,000 - $85,000 USD. To determine a new team member's starting pay, we consider a variety of factors, including someone's depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission.
Learn more about the people behind our products at https://www1.appliedsystems.com/en-us/about-us/jobs/
Your Security Matters:
Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers.
EEO Statement
Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law.
#LI-Remote #LI-US

What Applied Systems employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply