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Associate Customer Service Representative Jobs in Paramount, CA

MatrixSB

Associate Customer Service Rep (PSQ)

Los Angeles, CA · On-site

$17.25 - $23.50/hr

Associate Customer Service Rep (PSQ) DESCRIPTION: Interacts with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. The ...

Bedrosians

Customer Service Representative

Anaheim, CA

$16.75 - $22.75/hr

Job Overview Customer Service Representatives are responsible for assisting all customer segments ... Values We value our associates, customers, and vendors. As a result, we will acknowledge exemplary ...

Drybar Shops

Drybar Shops

La Canada Flintridge, CA · On-site

$18 - $20/hr

Sales Associate / Customer Service Representative Benefits: * Competitive compensation plan with potential to make between $18.00 and $20.00 per hour depending on performance * Free monthly services

Drybar Shops

Drybar Shops

Long Beach, CA

$16.90 - $19/hr

Sales Associate / Customer Service Representative Benefits: * Competitive compensation plan with potential to make between $16.90 to $19.00 per hour depending on performance * Paid Sick Leave * Free ...

Malone

Customer Service Representative

El Segundo, CA · On-site

$17 - $23.25/hr

Shifts & pay for Customer Service Representative: * 8:00am-5:00pm * Work Model: Hybrid (required to ... associates: * 40 hours of sick pay * Medical, dental and vision available through Malone * Weekly ...

Omni Inclusive

Customer Service Representative

Brea, CA · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) with strong customer service soft skills, routine orders ... Associates degree preferred. Primary language English. Little to no travel required. Personal Trait ...

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All JobsAssociate Customer Service Representative JobsAssociate Customer Service Representative Jobs in Paramount, CA

Associate Customer Service Representative information

See Paramount, CA salary details

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$28

How much do associate customer service representative jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for associate customer service representative in Paramount, CA is $18.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $20.24 per hour, depending on experience, location, and employer.

What is an associate customer service representative?

An Associate Customer Service Representative is an entry-level professional responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They often handle inquiries via phone, email, chat, or in person, ensuring customer satisfaction and maintaining a positive company image. This role may involve processing orders, documenting interactions, and escalating complex problems to higher-level staff. Strong communication and problem-solving skills are important for success in this position.

What is the difference between Associate Customer Service Representative vs Customer Service Representative?

AspectAssociate Customer Service RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, retail, or office settingsCall centers, retail stores, or office environments
Employer & Industry UsageEntry-level roles across various industriesCustomer support roles in multiple sectors
Common Search & ComparisonOften compared for entry-level customer support rolesMore experienced roles or specialized support

The main difference is that Associate Customer Service Representatives are typically entry-level, focusing on basic customer support tasks, while Customer Service Representatives may have more experience or handle more complex issues. Both roles require similar credentials and work in comparable environments, but the associate level emphasizes foundational skills and training.

What are the key skills and qualifications needed to thrive as an associate customer service representative, and why are they important?

To thrive as an Associate Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers and effectively resolving their concerns. These competencies are crucial for delivering excellent service, maintaining customer satisfaction, and contributing to the company's reputation and retention goals.

What are some typical challenges an associate customer service representative might face when handling customer inquiries?

Associate Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex or escalated customer issues, and adapting quickly to updated company policies or products. Balancing efficiency with providing personalized, empathetic support is key. Many representatives also need to collaborate with other departments, like technical support or billing, to resolve multifaceted customer requests effectively. Developing strong communication and problem-solving skills helps overcome these challenges and contributes to overall job satisfaction.
What are the most commonly searched types of Customer Service Representative jobs in Paramount, CA? The most popular types of Customer Service Representative jobs in Paramount, CA are:
What cities near Paramount, CA are hiring for Associate Customer Service Representative jobs? Cities near Paramount, CA with the most Associate Customer Service Representative job openings:
Associate Customer Service Representative jobs near you
Infographic showing various Associate Customer Service Representative job openings in Paramount, CA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 3% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,561 per year, or $18.1 per hour.

Associate Customer Service Rep (PSQ)

MatrixSB

Los Angeles, CA • On-site

$17.25 - $23.50/hr

Full-time

Re-posted 15 days ago

Job description

TITLE: Associate Customer Service Rep (PSQ)
DESCRIPTION: Interacts with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
The Associate Customer Service Representative (CSR) is responsible for establishing and maintaining profitable relationships with customers on behalf of the company by taking personal and complete responsibility for each customer contact and by ensuring that all customer requirements are completely met. The CSR has primary responsibility for ensuring that customer needs are met.
As the Associate Customer Service Representative, you serve as the primary internal representative of our organization, you must convey to the customer a sense of expertise in our printing services and capabilities, and you serve an external key educator to our community and
customers. The CSR is also responsible for communicating customer requirements to the production team, in accordance with company policies and procedures.
You are a member of the Sales and Marketing Team, and together you are accountable for meeting the monthly, quarterly, and annual revenue and sales goals of the company. The sales and strategic marketing activities of your team will be designed to achieve these revenue goals. These in turn are essential in meeting all company goals:
  • Guarantee satisfaction and value for our customers.
  • Contribute to a work environment that fosters pride in being part of a winning team and promotes personal growth.
  • Maintain personal productivity and quality standards that make possible attractive financial returns so that the company may continue to provide excellent service to our customers and ensure job security and career growth to our staff.

You and your team are responsible for supporting the company vision and mission. Because you will be in contact with current and prospective customers, and you are in a strong position to influence their satisfaction and our company prosperity, this position requires tact, sensitivity, and professionalism.
Duties:
  • Work cooperatively in team environment
  • Greet and assist customers with selections and follow-through on their orders
  • Promote the product line
  • Gain knowledge of all current and new product lines
  • Enter orders, follow-up on back-orders, invoice orders, and follow proper pick-up procedures
  • Find resolutions for out of stock issues
  • Assist with banking, accounting, and documentation requirements
  • Answer phone inquiries including over the phone orders
  • Process dealer and special order P/O's

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