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Associate Customer Service Representative Jobs in Laurel, MD

Pearson

Associate, Customer Service

Washington, DC · On-site

$16.50 - $22.75/hr

SUMMARY The Customer Service Representative - Continuing Education is responsible for generating approval, denial, and renewal letters for courses and providers, distributing these notices via email.

Pearson

Associate, Customer Service

Annapolis, MD · On-site

$14.25 - $19.75/hr

SUMMARY The Customer Service Representative - Continuing Education is responsible for generating approval, denial, and renewal letters for courses and providers, distributing these notices via email.

High's

Customer Service Representative

Odenton, MD · On-site

$18 - $24.50/hr

Customer Service Representative Store 48 - Odenton, MD 21113 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

Carroll Motor Fuels

Customer Service Representative

Fulton, MD · On-site

$15.75 - $21.25/hr

Customer Service Representative Hot Job Store 32 - Fulton, MD 20759 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

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All JobsAssociate Customer Service Representative JobsAssociate Customer Service Representative Jobs in Laurel, MD

Associate Customer Service Representative information

See Laurel, MD salary details

$8

$16

$27

How much do associate customer service representative jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for associate customer service representative in Laurel, MD is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $19.09 per hour, depending on experience, location, and employer.

What is an associate customer service representative?

An Associate Customer Service Representative is an entry-level professional responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They often handle inquiries via phone, email, chat, or in person, ensuring customer satisfaction and maintaining a positive company image. This role may involve processing orders, documenting interactions, and escalating complex problems to higher-level staff. Strong communication and problem-solving skills are important for success in this position.

What are some typical challenges an associate customer service representative might face when handling customer inquiries?

Associate Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex or escalated customer issues, and adapting quickly to updated company policies or products. Balancing efficiency with providing personalized, empathetic support is key. Many representatives also need to collaborate with other departments, like technical support or billing, to resolve multifaceted customer requests effectively. Developing strong communication and problem-solving skills helps overcome these challenges and contributes to overall job satisfaction.

What are the key skills and qualifications needed to thrive as an associate customer service representative, and why are they important?

To thrive as an Associate Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers and effectively resolving their concerns. These competencies are crucial for delivering excellent service, maintaining customer satisfaction, and contributing to the company's reputation and retention goals.

What is the difference between Associate Customer Service Representative vs Customer Service Representative?

AspectAssociate Customer Service RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, retail, or office settingsCall centers, retail stores, or office environments
Employer & Industry UsageEntry-level roles across various industriesCustomer support roles in multiple sectors
Common Search & ComparisonOften compared for entry-level customer support rolesMore experienced roles or specialized support

The main difference is that Associate Customer Service Representatives are typically entry-level, focusing on basic customer support tasks, while Customer Service Representatives may have more experience or handle more complex issues. Both roles require similar credentials and work in comparable environments, but the associate level emphasizes foundational skills and training.

What are the most commonly searched types of Customer Service Representative jobs in Laurel, MD?

The most popular types of Customer Service Representative jobs in Laurel, MD are:

What cities near Laurel, MD are hiring for Associate Customer Service Representative jobs?

Cities near Laurel, MD with the most Associate Customer Service Representative job openings:

Associate Customer Service Representative jobs near you
Infographic showing various Associate Customer Service Representative job openings in Laurel, MD as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,534 per year, or $17.6 per hour.

Retail Sales Associate / Customer Service

Amazing Lash Studio

Gaithersburg, MD • On-site

Full-time

Posted 22 days ago

Amazing Lash Studio rating

6.0

Company rating: 6.0 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

15th of 42 rated hair and beauty

Job description

Hiring immediately for a retail sales associate / customer service representative in the beauty industry.  The Amazing Lash Studio® brand is the industry leader for eyelash extension and eyebrow services with a mission to create lasting beauty and confidence through passion, dedication and excellence so our guests will look and feel AMAZING!

Retail Sales Associate / Customer Service Representative Benefits:

  • Competitive compensation plan
  • Free eyelash services including volume upgrades
  • Membership sales bonus
  • Flexible Hours
  • Discounts on all retail products
  • A fun culture
  • Clear career path to grow as a professional
  • Ongoing training

Retail Sales Associate / Customer Service Representative Qualifications:

  • Customer service oriented
  • Results oriented, metrics driven
  • Sales experience preferred
  • Basic computer skills
  • Ability to multitask
  • Must be outgoing, positive, cheerful, engaging, energetic, and resourceful
  • Strong verbal and written communications skills
  • Possess strong interpersonal skills to communicate with confidence to both internal personnel and customers
  • Must be an excellent organizer and problem solver with strong project management skills
  • Must be able to work flexible days and hours; including nights and weekends
  • MindBody Software experience a plus

Apply today to see if the Amazing Lash Studio® brand is a great fit for you.  We would love to meet you and discuss the possibility of a long and rewarding career!


2023 Amazing Lash Franchise, LLC (ALF). Each Amazing Lash Studio location is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners studios are their employees, not those of ALF. Amazing Lash Studio and Amazing Lash Studio + design are registered trademarks owned by ALF.

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