ZipRecruiter

Log In

1

Associate Customer Service Representative Jobs in Kitchener, ON

Bmo

Customer Service Representative

Guelph, ON · On-site

Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects ... Salaried The above represents BMO Financial Group's pay range and type. Salaries will vary based on ...

BMO Capital Markets

Customer Service Rep

Hamilton, ON · On-site

Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects ... Salaried The above represents BMO Financial Group's pay range and type. Salaries will vary based on ...

U-Haul

Customer Service Representative

Hamilton, ON

CA$17.60 - CA$18.50/hr

I provided excellent customer service by ensuring every installation was completed safely, accurately, and in accordance with manufacturer and company standards. Key Responsibilities * Install ...

previous pagenext page

Showing results 21-40

All JobsAssociate Customer Service Representative JobsAssociate Customer Service Representative Jobs in Kitchener, ON

Associate Customer Service Representative information

See Kitchener, ON salary details

$7

$15

$20

How much do associate customer service representative jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for associate customer service representative in Kitchener, ON is $15.78, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $17.04 per hour, depending on experience, location, and employer.

What is an associate customer service representative?

An Associate Customer Service Representative is an entry-level professional responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They often handle inquiries via phone, email, chat, or in person, ensuring customer satisfaction and maintaining a positive company image. This role may involve processing orders, documenting interactions, and escalating complex problems to higher-level staff. Strong communication and problem-solving skills are important for success in this position.

What is the difference between Associate Customer Service Representative vs Customer Service Representative?

AspectAssociate Customer Service RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, retail, or office settingsCall centers, retail stores, or office environments
Employer & Industry UsageEntry-level roles across various industriesCustomer support roles in multiple sectors
Common Search & ComparisonOften compared for entry-level customer support rolesMore experienced roles or specialized support

The main difference is that Associate Customer Service Representatives are typically entry-level, focusing on basic customer support tasks, while Customer Service Representatives may have more experience or handle more complex issues. Both roles require similar credentials and work in comparable environments, but the associate level emphasizes foundational skills and training.

What are the key skills and qualifications needed to thrive as an associate customer service representative, and why are they important?

To thrive as an Associate Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers and effectively resolving their concerns. These competencies are crucial for delivering excellent service, maintaining customer satisfaction, and contributing to the company's reputation and retention goals.

What are some typical challenges an associate customer service representative might face when handling customer inquiries?

Associate Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex or escalated customer issues, and adapting quickly to updated company policies or products. Balancing efficiency with providing personalized, empathetic support is key. Many representatives also need to collaborate with other departments, like technical support or billing, to resolve multifaceted customer requests effectively. Developing strong communication and problem-solving skills helps overcome these challenges and contributes to overall job satisfaction.
What are the most commonly searched types of Customer Service Representative jobs in Kitchener, ON? The most popular types of Customer Service Representative jobs in Kitchener, ON are:
Associate Customer Service Representative jobs near you
Infographic showing various Associate Customer Service Representative job openings in Kitchener, ON as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $32,827 per year, or $15.8 per hour.

Customer Service Representative

Bristol Car and Truck Rentals Cambridge

Cambridge, ON

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

Drive Your Career Forward with Bristol Car and Truck Rentals!

Are you a customer service professional ready for the next step in your career? Join the Bristol Car and Truck Rentals team and grow with a company that values integrity, teamwork, and excellent service.


Why Choose Bristol?

We offer:

  • Competitive Hourly Wages
  • Monthly Sales Commissions
  • Comprehensive Employee Benefits: Health, dental, vision, long term disability and life insurance coverage.
  • RSP Matching Program: Plan for your future with our retirement savings plan, where we match your contributions to help you reach your financial goals.
  • Paid Time Off: Enjoy a healthy work-life balance with paid vacation and personal days.
  • Exciting Career Growth Opportunities: Join a company where your hard work is recognized, and advancement is encouraged, allowing you to build a rewarding career with us!

Become part of our team and make a difference in the Greater Toronto Area!

Who We Are

Bristol Rentals Ltd. has been a trusted name in vehicle rentals in the GTA since 1992. As a 100% Canadian-owned and operated company, we’re proud to serve Ontario’s communities with honesty, reliability, and top-tier customer service. From car rentals to a full line of commercial trucks, and passenger vans, our 14 locations provide extensive rental options across the GTA, including Brampton, Orangeville, Bolton, Milton, Mississauga, Richmond Hill, Markham, Scarborough, Pickering, Toronto, and Barrie.

What You’ll Bring

  • License & Driving: A full “G” Class Driver’s License with a clean driving record and the ability to drive trucks up to 24 feet.
  • Education: Minimum secondary school diploma.
  • Experience: 1-2 years in customer service.
  • Can-Do Attitude: A proactive approach to challenges and a willingness to go the extra mile for customers and teammates.
  • Skills:
  • Car and truck knowledge is an asset.
  • Computer literacy and above-average typing skills.
  • Strong communication and customer service skills.
  • Excellent, above average telephone manner.
  • Sales skills with a goal-oriented mindset to meet and exceed targets.
  • Organizational skills to prioritize and multitask in a fast-paced environment.
  • Team-oriented mindset.

What You’ll Do

  • Deliver Exceptional Service: Welcome customers with a friendly, professional demeanor, understanding their rental needs and providing tailored solutions.
  • Sales Focus: Actively promote Bristol’s rental services and optional coverages, aiming to exceed both individual and team sales targets. Help customers select the best options for their needs while ensuring a positive rental experience.
  • Grow the Business: Contribute to Bristol’s success by identifying opportunities to enhance customer satisfaction, increase repeat business, and generate referrals. Use your insights to help expand our customer base and strengthen our brand presence in the community.
  • Rental Expertise: Guide customers through the rental process, from qualifying drivers to opening and closing rental agreements. Handle all transactions accurately, including billing, invoicing, and payment processing to ensure seamless service.
  • Vehicle Management: Inspect returned rentals thoroughly to assess condition, document any damages, and ensure they’re cleaned and prepared for the next customer. Organize vehicles based on availability, perform minor maintenance checks, and coordinate necessary repairs with our service team.
  • Daily Operations: Assist with administrative tasks like invoicing, reporting, and handling billing inquiries. Ensure timely and accurate record-keeping, updating our system with the latest rental and maintenance information.
  • Fleet Support: Support the fleet team by helping to manage vehicle availability, providing clean and well-maintained options for customers, and organizing trucks and cars for quick, convenient pick-ups.
Bristol Car and Truck Rentals is an equal opportunity employer committed to diversity and inclusion. We consider all applicants regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, and Indigenous status. We are committed to providing accessible employment practices that are in compliance with applicable legislation. If you require accommodation during any stage of the recruitment process please contact hr@bristoltruckrentals.com.