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Associate Customer Service Representative Jobs in Fort Mill, SC

Opportunity Details Full Time Customer Service Representative Customer Service Representative JOB ... Associate's degree or equivalent experience preferred Pay Rate/Salary * Pay Rate $26-$27/ hr ...

Customer Service Representative

Fort Mill, SC ยท On-site

$14 - $19/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Representative

Huntersville, NC ยท On-site

$15 - $20.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Representative

Monroe, NC ยท On-site

$14.75 - $20.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Representative

Lancaster, SC ยท On-site

$13.75 - $18.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

customer Service Representative

Charlotte, NC ยท On-site

$15.75 - $21.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Representative

Matthews, NC ยท On-site

$15 - $20.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Representative

Belmont, NC ยท On-site

$14.75 - $20/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Representative

Mount Holly, NC ยท On-site

$14.75 - $20.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Representative

Charlotte, NC ยท On-site

$15.75 - $21.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Representative

Waxhaw, NC ยท On-site

$14.50 - $19.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Showing results 21-40

Associate Customer Service Representative information

See Fort Mill, SC salary details

$7

$15

$24

How much do associate customer service representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for associate customer service representative in Fort Mill, SC is $15.06, according to ZipRecruiter salary data. Most workers in this role earn between $12.26 and $16.92 per hour, depending on experience, location, and employer.

What is an associate customer service representative?

An Associate Customer Service Representative is an entry-level professional responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They often handle inquiries via phone, email, chat, or in person, ensuring customer satisfaction and maintaining a positive company image. This role may involve processing orders, documenting interactions, and escalating complex problems to higher-level staff. Strong communication and problem-solving skills are important for success in this position.

What is the difference between Associate Customer Service Representative vs Customer Service Representative?

AspectAssociate Customer Service RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, retail, or office settingsCall centers, retail stores, or office environments
Employer & Industry UsageEntry-level roles across various industriesCustomer support roles in multiple sectors
Common Search & ComparisonOften compared for entry-level customer support rolesMore experienced roles or specialized support

The main difference is that Associate Customer Service Representatives are typically entry-level, focusing on basic customer support tasks, while Customer Service Representatives may have more experience or handle more complex issues. Both roles require similar credentials and work in comparable environments, but the associate level emphasizes foundational skills and training.

What are the key skills and qualifications needed to thrive as an associate customer service representative, and why are they important?

To thrive as an Associate Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers and effectively resolving their concerns. These competencies are crucial for delivering excellent service, maintaining customer satisfaction, and contributing to the company's reputation and retention goals.

What are some typical challenges an associate customer service representative might face when handling customer inquiries?

Associate Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex or escalated customer issues, and adapting quickly to updated company policies or products. Balancing efficiency with providing personalized, empathetic support is key. Many representatives also need to collaborate with other departments, like technical support or billing, to resolve multifaceted customer requests effectively. Developing strong communication and problem-solving skills helps overcome these challenges and contributes to overall job satisfaction.
What are the most commonly searched types of Customer Service Representative jobs in Fort Mill, SC? The most popular types of Customer Service Representative jobs in Fort Mill, SC are:
What cities near Fort Mill, SC are hiring for Associate Customer Service Representative jobs? Cities near Fort Mill, SC with the most Associate Customer Service Representative job openings:
Infographic showing various Associate Customer Service Representative job openings in Fort Mill, SC as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $31,325 per year, or $15.1 per hour.

Customer Service Representative

Glass Family of Companies

Monroe, NC โ€ข On-site

$26 - $27/hr

Other

Re-posted 14 days ago


Job description

Opportunity Details
Full Time Customer Service Representative
Customer Service Representative
JOB-10046202
Anticipated Start Date
July 27, 2026
Location
Monroe, NC
Type of Employment
Contract Hire
Employer Info
Our client serves environment products long-term, high growth infrastructure markets, including oil and gas, power generation, industrial and aerospace & defense.
Job Summary
The Customer Service Representative serves as the primary point of contact for customers, ensuring a positive customer experience by addressing inquiries, resolving issues, and processing customer requests. This role acts as the customer advocate by coordinating with internal teams to ensure timely resolution of customer concerns while maintaining accurate documentation and records. The position also supports order management, customer communications, and reporting functions within the Customer Care organization.
Job Description
  • Manage overall customer experience and serve as the main point of contact for customers
  • Enter customer orders into internal systems to support production planning and revenue generation
  • Manage customer escalations and work with internal and external teams to resolve issues
  • Provide pricing and lead time information to customers
  • Process RMAs, initiate debit/credit requests, and log customer complaints
  • Generate reports and analyze customer data
  • Communicate customer requirements to production, planning, and other internal departments
  • Maintain accurate customer records and documentation
  • Support continuous improvement initiatives within the customer care organization
Skills Required
  • 3+ years of customer service or customer-facing experience
  • 3+ years of ERP systems experience (SAP experience preferred)
  • Experience working in Production/Operations is a plus
  • Experience supporting both B2B and direct end-user customers is a plus
  • Strong verbal and written communication skills in English
  • Typing speed of at least 60 words per minute
  • Ability to understand technical products and customer requirements
  • Proficiency in Microsoft Office (Outlook, Word, Excel) and database systems
  • Strong customer service and problem-solving skills
  • Ability to work in a fast-paced environment and manage multiple tasks
  • Strong organizational and data management skills
Education/Training/Certifications
  • Associate's degree or equivalent experience preferred
Pay Rate/Salary
  • Pay Rate $26-$27/ hr (Actual compensation is subject to variation due to such factors as education, experience, skillset, and/or location)

GAS Energy Staffing LLC is an Equal Opportunity Employer. Employment Decision are made without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factors protected by applicable federal, state or local laws.