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Associate Customer Service Representative Jobs in Barrie, ON

U-Haul

Customer Service Representative

Newmarket, ON

CA$17.60 - CA$18.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Aspire Lifestyles

Be Seen First

Remote Customer Service Representative

Sault Sainte Marie, ON · Remote

CA$20 - CA$22/hr

Remote Customer Service Representative Location: Remote - Ontario, Canada Start Date: September 2026 Position Type: Permanent, Full-Time Pay Range: $20.00 - $22.00 CAD per hour This is a newly ...

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All JobsAssociate Customer Service Representative JobsAssociate Customer Service Representative Jobs in Barrie, ON

Associate Customer Service Representative information

See Barrie, ON salary details

$8

$17

$21

How much do associate customer service representative jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for associate customer service representative in Barrie, ON is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $15.25 and $18.40 per hour, depending on experience, location, and employer.

What is an associate customer service representative?

An Associate Customer Service Representative is an entry-level professional responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They often handle inquiries via phone, email, chat, or in person, ensuring customer satisfaction and maintaining a positive company image. This role may involve processing orders, documenting interactions, and escalating complex problems to higher-level staff. Strong communication and problem-solving skills are important for success in this position.

What are some typical challenges an associate customer service representative might face when handling customer inquiries?

Associate Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex or escalated customer issues, and adapting quickly to updated company policies or products. Balancing efficiency with providing personalized, empathetic support is key. Many representatives also need to collaborate with other departments, like technical support or billing, to resolve multifaceted customer requests effectively. Developing strong communication and problem-solving skills helps overcome these challenges and contributes to overall job satisfaction.

What are the key skills and qualifications needed to thrive as an associate customer service representative, and why are they important?

To thrive as an Associate Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers and effectively resolving their concerns. These competencies are crucial for delivering excellent service, maintaining customer satisfaction, and contributing to the company's reputation and retention goals.

What is the difference between Associate Customer Service Representative vs Customer Service Representative?

AspectAssociate Customer Service RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, retail, or office settingsCall centers, retail stores, or office environments
Employer & Industry UsageEntry-level roles across various industriesCustomer support roles in multiple sectors
Common Search & ComparisonOften compared for entry-level customer support rolesMore experienced roles or specialized support

The main difference is that Associate Customer Service Representatives are typically entry-level, focusing on basic customer support tasks, while Customer Service Representatives may have more experience or handle more complex issues. Both roles require similar credentials and work in comparable environments, but the associate level emphasizes foundational skills and training.

What are the most commonly searched types of Customer Service Representative jobs in Barrie, ON?

The most popular types of Customer Service Representative jobs in Barrie, ON are:

What cities near Barrie, ON are hiring for Associate Customer Service Representative jobs?

Cities near Barrie, ON with the most Associate Customer Service Representative job openings:

Associate Customer Service Representative jobs near you
Infographic showing various Associate Customer Service Representative job openings in Barrie, ON as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $35,433 per year, or $17 per hour.

Customer Service Representative

Orillia, ON

Neighborly - MRA: Shell Account
See more jobs at Neighborly - MRA: Shell Accountexternal

CA$18 - CA$22/hr

Full-time

Medical, Dental, Vision

Re-posted 5 days ago

Job description

Do you enjoy working in a fast paced environment? Do you get excited when helping customers find solutions? Do you have a cheerful disposition and excellent telephone skills? Would you like to have a part in improving the home life of families in your community?


If so, we are looking for you! Mr. Appliance is a World Class customer service company who happens to excel at repairing appliances. We are looking for Customer Service Representatives for our office. Apply today!


If you value working with people you actually like, having fun while you work, and protecting your free time, this is the place for you. You'll enjoy working with our office team. Oh, and did we mention... no nights or weekends!


We'll also give you the ongoing training that you'll need. You don't even have to know how to fix appliances!


Your Responsibilities as a Customer Service Representative

As Customer Service Representative, you are the key component in providing excellent customer service by creating World Class customer service experiences for customers with broken appliances.


Here are your primary responsibilities:

Answer incoming calls and empathize with the customer.

Respond to customer emails.

Schedule in-home service appointments with one of our trained Appliance Repair Technicians.

Effectively communicate with the customer to ensure they understand the appointment time and services needed.

Order and receive parts to ensure efficient use of company materials.

Enter data into the company software


To Succeed in this Role as a Customer Service Representative, Here's What You Need:

Exceptional Customer Service: In this role, you are the voice of the company. You get to demonstrate your ability to deliver a great customer experience, showing empathy toward the customer. You are there to schedule repair appointments so they can get back to running an efficient household.


Problem Solving: This role requires critical thinking skills and the ability to problem solve. This ensures that our customers are satisfied, and the job gets scheduled and fixed correctly, the first time.


Efficiency: In order to respond to all of our customer's needs for the day, you'll need to be efficient with your time and able to excel in a fast-paced office environment.


Punctuality and Reliability: Our customers are anxiously waiting for your help! To deliver a great experience, you need to be available and show up on time.


Pride in the Details: If you value attention to detail in completing customer information and reports, you'll fit right in.


Job Requirements

The following are the minimum requirements to be considered for the Customer Service Representative position.

High school diploma or equivalent

Good telephone communication skills

Basic computer and data entry skills

ability to type a minimum of 35 words per minute


Previous office experience is a plus!


Benefits & Pay

The pay range for this position is $18.00 to $22.00 per hour, depending on your experience.


What we have to offer:

No nights or weekends: We value having a solid work-life balance. We work to make a living, without being overworked.

Benefits: Health, Dental, and Vision benefits are offered after 90 days of employment. Group RSP after 6 months

Fun Team Environment: We stand by our culture and build our team with people that love what they do.

If you enjoy taking care of the customer, are awesome at problem solving, and want to work in an office environment, a career at Mr. Appliance as Customer Service Representative could be your future!


Apply today!

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