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Associate Customer Care Representative Jobs in Indiana

U-Haul

U-Box Customer Care Representative (CDL)

Indianapolis, IN · On-site

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

If so, then consider becoming U-Haul Company's newest U-Box Customer Care Representative (CCR; local delivery driver). As a CCR, you will be responsible for U-Box containers and ensuring that ...

U-Haul

U-Box Customer Care Representative (CDL)

Indianapolis, IN · On-site

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

If so, then consider becoming U-Haul Company's newest U-Box Customer Care Representative (CCR; local delivery driver). As a CCR, you will be responsible for U-Box containers and ensuring that ...

U-Haul

U-Box Customer Care Representative (CDL)

Indianapolis, IN · On-site

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

If so, then consider becoming U-Haul Company's newest U-Box Customer Care Representative (CCR; local delivery driver). As a CCR, you will be responsible for U-Box containers and ensuring that ...

Leo's Market and Eatery

Customer Care Associate

Indianapolis, IN · On-site

$13.75 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Join Our Team as a Customer Care Associate at Leo's Market and Eatery! Are you passionate about helping others and providing exceptional customer service? At Leo's Market and Eatery, we're looking ...

New

ICONMA

Associate Customer Service Rep I

Lafayette, IN · On-site

$15.50 - $21/hr

Associate Customer Service Rep I Our client, a Coatings and Paints company, is looking for an Associate Customer Service Rep I for their Lafayette, IN location. Responsibilities: * Responds to ...

05-Emerson

Customer Care Associate

Indianapolis, IN

$14 - $15/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Join Our Team as a Customer Care Associate at Leo's Market and Eatery! Are you passionate about helping others and providing exceptional customer service? At Leo's Market and Eatery, we're looking ...

Leo's Market and Eatery

Customer Care Associate1

Greenfield, IN · On-site

$14 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Join Our Team as a Customer Care Associate at Leo's Market and Eatery! Are you passionate about helping others and providing exceptional customer service? At Leo's Market and Eatery, we're looking ...

Feldman Automotive Group

BDC - Customer Care Associate

Muncie, IN · On-site

$13.50 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Business Development Center Representative for Feldman All American, you will play a crucial role in ensuring our customers have a positive experience from the moment they inquire about our ...

Feldman Automotive Group

BDC - Customer Care Associate

Muncie, IN · On-site

$13.50 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Business Development Center Representative for Feldman All American, you will play a crucial role in ensuring our customers have a positive experience from the moment they inquire about our ...

Feldman Automotive

BDC - Customer Care Associate

Muncie, IN · On-site

$14.25 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Business Development Center Representative As a Business Development Center Representative for Feldman All American, you will play a crucial role in ensuring our customers have a positive experience ...

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Showing results 21-40

All JobsAssociate Customer Care Representative JobsAssociate Customer Care Representative Jobs in Indiana

Associate Customer Care Representative information

What does an associate customer care representative do?

An Associate Customer Care Representative is responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They typically handle inquiries via phone, email, or chat, ensuring customer satisfaction and maintaining a positive company image. Their role may also include processing orders, managing returns, and documenting customer interactions. Strong communication and problem-solving skills are essential for this position.

What are the key skills and qualifications needed to thrive as an associate customer care representative, and why are they important?

To thrive as an Associate Customer Care Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and proficiency in basic office applications are typically required. Patience, active listening, and a positive attitude help build rapport and resolve customer issues effectively. These skills are essential to provide excellent customer service, ensure customer satisfaction, and contribute to the company's reputation.

What are some common challenges faced by associate customer care representatives, and how can they be addressed?

Associate Customer Care Representatives often encounter challenges such as managing a high volume of inquiries, handling difficult customers, and staying up-to-date with product or service changes. To address these, it's important to develop strong communication and problem-solving skills, practice patience and empathy, and take advantage of training resources provided by the employer. Effective time management and collaboration with team members or supervisors also help in resolving issues more efficiently and maintaining service quality.

What is the difference between Associate Customer Care Representative vs Customer Service Representative?

AspectAssociate Customer Care RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma typically sufficient
Work EnvironmentCall centers, retail, or online supportRetail stores, call centers, or online support
Employer & Industry UsageCustomer service departments across various industriesCustomer support roles in multiple sectors
Common Search & ComparisonOften compared for entry-level customer support rolesMore general, but frequently compared with associate roles

The Associate Customer Care Representative typically handles basic customer inquiries and support tasks, often in call centers or retail environments. Customer Service Representatives may have similar responsibilities but can also include more complex issues. Both roles require strong communication skills and are entry-level positions in customer support, with the associate role often serving as a stepping stone to more advanced positions.

What are the most commonly searched types of Customer Care Representative jobs in Indiana?

The most popular types of Customer Care Representative jobs in Indiana are:

What cities in Indiana are hiring for Associate Customer Care Representative jobs?

Cities in Indiana with the most Associate Customer Care Representative job openings:

Associate Customer Care Representative jobs near you
Infographic showing various Associate Customer Care Representative job openings in Indiana as of August 2026, with employment types broken down into 80% Full Time, 12% Part Time, 4% Temporary, and 4% Contract. Highlights an 96% In-person, and 4% Remote job distribution.

MoveMore Service Customer Care Representative

Crown Equipment Corporation

New Castle, IN • On-site

$14.50 - $19.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Crown Equipment Corporation rating

8.0

Company rating: 8.0 out of 10

Based on 257 frontline employees who took The Breakroom Quiz

178th of 490 rated machine equipment manufacturers

Job description

Company Description:

Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.

Job Posting External

Job Duties

  • Receive service repair and maintenance requests from customers, to include Sales and Service Department staff, and enter into branch software.  May assign service work to service technicians based on skill level of the technicians and a planned maintenance schedule as determined by Service Manager or Supervisor.  Communicate with sales department and service technicians to relay service request information.  Enter Crown-owned equipment repair information.
  • Collect and verify that work orders are submitted.  Enter service repair information, including repair description, parts usage, labor hours, and payroll hours.  Communicate with customers regarding customer pay work orders; provide quotes and document repair requirements as necessary. Verify accuracy and generate invoices for mailing.
  • Perform cycle counts of equipment inventory and ensure equipment status is correct in branch software.  Work with management to develop and follow an inventory control plan, to ensure minimum accuracy requirements are met.
  • Monitor clockings, lunches, overtime authorization, and labor hours.  Complete and upload warranty installation reports. Monitor work in process report and work order completion.  Report any compliance issues to management. 
  • Assist parts department in processing and delivering parts orders to service technicians.
  • Maintain and update customer and equipment information.  Prepare credit requests and process once approved.  Create and run service reports as requested by management.  Participate in and lead continuous improvement events when possible. May provide back-up support for parts department.  Perform other duties as assigned.

Minimum Qualifications

  • High school diploma or equivalent required. 
  • Good communication, analytic, customer care, and computer/data entry skills.
  • Ability to work in a team environment.
  • Per 8-hour shift, must be able to sit 6 hours, stand 1 hour, walk 1 hour, see, talk, and hear.  Must be able to frequently keyboard and use the mouse.  Must be able to occasionally reach below knee level, reach above shoulder level, and climb stairs.  Must be able to occasionally work with arms outstretched and work above chest level.

Work Authorization:

Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.


No agency calls please.

Compensation and Benefits:

Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

EOE Veterans/Disabilities

What Crown Equipment Corporation employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Crown Equipment logo

About Crown Equipment

Sourced by ZipRecruiter

Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.

Industry

Trucking and warehousing and storage

Company size

10,000+ Employees

Headquarters location

New Bremen, OH, US

Social media

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