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Associate Comcast Call Center Jobs in Texas (NOW HIRING)

Ascension

Call Center Supervisor

Austin, TX · On-site

Call Center & Patient Services Schedule: Sunday - Saturday 8:00a - 4:30p w/ rotating weekends How ... We empower our 97,000+ associates to bring their skills and expertise every day to reimagining ...

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Associate Comcast Call Center information

What is the difference between Associate Comcast Call Center vs Customer Service Representative?

AspectAssociate Comcast Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall center setting, fast-paced, team-orientedCall center or retail environment, customer-facing
Industry UsageTelecommunications, cable servicesVarious industries including telecom, retail, and service sectors
Job FocusHandling technical issues, billing, service inquiriesAddressing customer questions, resolving complaints

The Associate Comcast Call Center and Customer Service Representative roles share similarities in credentials and work environment, often involving call center settings and customer interaction. However, the Associate Comcast Call Center typically focuses on technical support and service-specific issues within the telecommunications industry, whereas Customer Service Representatives may work across various sectors with broader customer support responsibilities.

Does Associate Comcast Call Center offer remote work?

The Associate Comcast Call Center position typically requires employees to work onsite at designated call center locations. Remote work options are generally not available for this role, as it involves direct customer service and technical support that require physical presence or specific remote arrangements approved by the employer.

What are the most commonly searched types of Comcast Call Center jobs in Texas?

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For Associate Comcast Call Center jobs in Texas, the most frequently searched job titles are:

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Associate Comcast Call Center jobs near you

Call Center Supervisor

Ascension

Austin, TX • On-site

Full-time

Medical, PTO

Re-posted 12 days ago

Ascension Healthcare rating

7.0

Company rating: 7.0 out of 10

Based on 1,042 frontline employees who took The Breakroom Quiz

414th of 891 rated healthcare providers

Job description

Your future role at a glance

Location: Austin, TX

Facility: Good Health Solutions

Department/Specialty: Call Center & Patient Services

Schedule: Sunday - Saturday 8:00a - 4:30p w/ rotating weekends

How you'll make an impact in this role

Supervise the daily activities of the call center staff in assigned areas.

  • Provide leadership, orientation, training, coaching, and mentoring to departmental staff. Assist with performance evaluations and disciplinary actions.
  • Determine, coordinate and supervise daily staffing assignments and staffing levels.
  • Ensure staff compliance with departmental and organizational policies, procedures and protocols.
  • Participate in multidisciplinary meetings, committees, and projects addressing issues related to educational initiatives, conflict resolution, cost containment issues, implementation of new services/systems, and performance measures.
  • Work collaboratively with leadership to meet and exceed call center performance standards.
What minimum qualifications you'll need

Education:

  • High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree with 1 year of experience OR 5 years of applicable cumulative job specific experience required. 2 years of leadership or management experience preferred.
Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Equal employment opportunity employer

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

Fraud prevention notice

Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.

E-Verify statement

Employer does not participate in E-Verify and therefore cannot employ STEM OPT candidates.

Benefits

Paid time off (PTO)Various health insurance options & wellness plansRetirement benefits including employer match plansLong-term & short-term disabilityEmployee assistance programs (EAP)Parental leave & adoption assistanceTuition reimbursementWays to give back to your community

Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer.

Employment Type: FULL_TIME

What Ascension Healthcare employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Ascension logo

About Ascension

Sourced by ZipRecruiter

Ascension is a leading non-profit, faith-based national health system made up of over 150,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

Industry

Health care and social assistance and outpatient health care

Company size

10,000+ Employees

Headquarters location

St. Louis, MO, US

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