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Associate Comcast Call Center Jobs in Alabama (NOW HIRING)

Comcast

Retail Service Associate

Mobile, AL · On-site

$15/hr

Comcast brings together the best in media and technology. We drive innovation to create the world ... making call backs and helping us elevate opportunities to do better for our customers. * Drive ...

JHB-CUI

CUI-DISPATCH/COMMAND CENTER

Birmingham, AL · On-site

Previous dispatch, scheduling, logistics, transportation, or call center experience preferred ... including Comcast, Charter, Cox, Mediacom, and Antietam Broadband. As a registered Veteran-Owned ...

Biz Voice Boost

Marketing Associate

Birmingham, AL

... provide a call centre experience that's as unique as each of our clients. We saw a need for a ... Job Summary We are seeking a motivated Marketing Associate to support promotional campaigns ...

Alphabe Insight Inc

Marketing Associate

Birmingham, AL · On-site

$40K - $44K/yr

... provide a call centre experience that's as unique as each of our clients. We saw a need for a ... Job Summary We are seeking a motivated Marketing Associate to support promotional campaigns ...

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All JobsAssociate Comcast Call Center JobsAssociate Comcast Call Center Jobs in Alabama

Associate Comcast Call Center information

What is the difference between Associate Comcast Call Center vs Customer Service Representative?

AspectAssociate Comcast Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall center setting, fast-paced, team-orientedCall center or retail environment, customer-facing
Industry UsageTelecommunications, cable servicesVarious industries including telecom, retail, and service sectors
Job FocusHandling technical issues, billing, service inquiriesAddressing customer questions, resolving complaints

The Associate Comcast Call Center and Customer Service Representative roles share similarities in credentials and work environment, often involving call center settings and customer interaction. However, the Associate Comcast Call Center typically focuses on technical support and service-specific issues within the telecommunications industry, whereas Customer Service Representatives may work across various sectors with broader customer support responsibilities.

What are the most commonly searched types of Comcast Call Center jobs in Alabama? The most popular types of Comcast Call Center jobs in Alabama are:
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Associate Comcast Call Center jobs near you

In-Bound Call Center Representative

IronMountain Solutions

Greenville, AL • On-site

$16/hr

Full-time

Re-posted 23 days ago

Job description

Inbound Call Center Representative
Work Location: Fully Remote - Needs to be within one hour of PIV office to pickup equipment and as needed.
Schedule: Full Time
Relocation: N/A
Salary: $16 an hour
Customer Service Representative - DHS ICE HSI Tip Line
Insight Technology Solutions, Inc. is seeking a highly motivated and organized individual as a Jr Customer Service Representative. This role is part of a team that requires a demonstrable sense of urgency while working independently. We require proactive support to get things done, but also someone who can suggest and implement ways to improve processes for long-term success. A successful candidate will be customer-service oriented, have strong attention to detail and quality, have great organization skills, and can switch gears at a moment's notice.
Job Responsibilities:
  • Answer and manage incoming calls and online tips from the public
  • Gather, clarify, and document information related to alleged criminal or suspicious activity
  • Review and assess tips to determine relevance and appropriate action
  • Conduct basic research using government, law enforcement, and open-source systems
  • Accurately document calls, tips, and findings in government systems
  • Prepare and route reports to the appropriate field offices or agencies
  • Escalate urgent or actionable information to designated personnel as needed
  • Follow established procedures, policies, and data privacy requirements
  • Provide professional, courteous customer service

Education and Experience Requirements:
  • 3+ years of experience in a call center
  • Associate's degree required
  • Experience resolving complex stakeholder or customer issues
  • Proven ability to manage multiple tasks in a high-volume environment
  • Strong multitasking skills, including simultaneous data entry, research, and communication
  • Comfortable working with diverse stakeholders across varying professional backgrounds
  • Strong analytical, research, and problem-solving skills
  • Ability to work independently with minimal supervision
  • Excellent verbal and written communication skills
  • Active listening skills and sound judgment in complex situations
  • Experience supporting or training new customer service representatives
  • Ability to generate ad-hoc reports using internal systems
  • Experience using telephony systems, CRMs/ticketing tools, and Microsoft Office

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