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Associate Comcast Call Center Jobs in Alabama (NOW HIRING)

$19/hr

Associates will handle requests from participants, financial advisors, and plan administrators ... Call Center Representatives handle requests provide explanations regarding benefits and plan ...

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Associate Comcast Call Center information

What is the difference between Associate Comcast Call Center vs Customer Service Representative?

AspectAssociate Comcast Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall center setting, fast-paced, team-orientedCall center or retail environment, customer-facing
Industry UsageTelecommunications, cable servicesVarious industries including telecom, retail, and service sectors
Job FocusHandling technical issues, billing, service inquiriesAddressing customer questions, resolving complaints

The Associate Comcast Call Center and Customer Service Representative roles share similarities in credentials and work environment, often involving call center settings and customer interaction. However, the Associate Comcast Call Center typically focuses on technical support and service-specific issues within the telecommunications industry, whereas Customer Service Representatives may work across various sectors with broader customer support responsibilities.

Does Associate Comcast Call Center offer remote work?

The Associate Comcast Call Center position typically requires employees to work onsite at designated call center locations. Remote work options are generally not available for this role, as it involves direct customer service and technical support that require physical presence or specific remote arrangements approved by the employer.

What are the most commonly searched types of Comcast Call Center jobs in Alabama?

The most popular types of Comcast Call Center jobs in Alabama are:

What are popular job titles related to Associate Comcast Call Center jobs in Alabama?

For Associate Comcast Call Center jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Associate Comcast Call Center jobs in Alabama look for?

The top searched job categories for Associate Comcast Call Center jobs in Alabama are:

Call Center Representative

Entertainment Travel Associates

Birmingham, AL โ€ข On-site

$15 - $18.75/hr

Other

Medical, Dental, Vision, PTO

Posted 11 days ago


Job description

Job Description: We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our team in Cincinnati, OH, USA. This entry-level position is ideal for individuals looking to build a career in customer service, call center operations, and client support within a structured and team-oriented environment.

Responsibilities

  • Answer inbound calls and assist customers with questions, concerns, and service-related inquiries.
  • Provide clear, accurate, and timely information about company services and processes.
  • Handle a high volume of calls while maintaining professionalism and efficiency.
  • Document customer interactions and update records in internal systems.
  • Escalate complex issues to the appropriate department when necessary.
  • Follow up with customers to ensure resolution and satisfaction.

Qualifications:
Qualifications

  • Qualifications:
  • High School Diploma or equivalent (required).
  • Strong verbal communication and active listening skills.
  • Excellent problem-solving abilities and attention to detail.
  • Basic computer proficiency, including Microsoft Office and call center systems.
  • Ability to multitask and remain calm in a fast-paced environment.

Additional Information

  • Competitive salary
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Opportunities for professional development and advancement