Associate Client Partner Jobs in Toronto, ON (NOW HIRING)

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.

Learning & Development strives to advance a culture of continuous, self -directed development where high quality, relevant learning opportunities are available where you need it and when you need it. We develop core competencies in our people that are essential to being a First-Choice Advisor. Our Business Partner teams are key strategic partners with the business areas they support.

The Learning and Development Business Partner Senior Associate (senior associate) will support the identification and development of learning and performance-related business initiatives. This includes working closely with the Business Partner Manager, key stakeholders and subject matter experts in analyzing, designing, developing, implementing, and evaluating the business' talent development plan. Primary responsibilities include conducting needs assessments, designing learning curriculums, and working with subject matter experts to develop content - all of which include education, experiences, exposure and environment.

The senior associate will also work on special projects related to the Business Partner's learning strategy as well as firm initiatives that support the firm, talent, and Learning and Development strategies.

This position will work closely with the broader Learning & Development team to ensure one firm needs are addressed (consistency across Business Partners, as appropriate), as well as leveraging instructional design and technological solutions. Coordination with various departments and other resources within the organization is required.

Essential Duties:

• Gathers data and conducts initial analysis on data to offer insights or recommendations on solution effectiveness or other decisions. Provides critical leverage in advising, developing, planning, executing, and evaluating the practice and program curriculum to support the Firm, business partner, talent, and learning strategies.
• Serving as a learning advisor to leaders, subject matter experts, curriculum owners, and developers to uncover and define learning needs and design appropriate learning and development solutions that address the needs of the business.
• Leading project teams.
• Working closely with key stakeholders to support the overall success of the learning and development plans.
• Partnering with a resource manager to plan and coordinate Learning & Development resources and utilization
• Observing training, reviewing facilitator and program evaluations. Summarizing, providing feedback and offering creative solutions for enhancements, as appropriate.
• Responsible for creating and executing a project plan including the development of timelines in sufficient detail to meet established deadlines, course goals, and NASBA requirements. Resolves and/or escalates issues in a timely fashion.
• Works closely and collaborates with other senior associates on topics common to all Business Partners and/or Learning & Development as a whole. The Learning & Development senior associate team identifies issues and opportunities for common understanding, recommends and implements best practices, works on learning projects either as self-identified or assigned by the Learning & Development Leadership team and creates a sense of unity and teamwork within the Learning team as a whole.
• Other duties as assigned.

Minimum Qualifications:

EDUCATION/CERTIFICATIONS

Required:

• Bachelor's degree or equivalent experience

Preferred:

• Degree in education, instructional design, human resource development, or related area; master's degree; CPA a plus

TECHNICAL/SOFT SKILLS

Required:

• Proficiency with PowerPoint, Word, Excel and SharePoint
• Basic knowledge of instructional design principles
• Strong skills in these areas:
• Interpersonal and communication (verbal and written)
• Problem solving
• Organizational and time management
• Project management
• Ability to respond and be adaptable to changing priorities

Preferred:

• Intermediate knowledge of instructional design principles
• Evaluation design and assessment skills
• Content knowledge in or experience working with experts in assurance, tax or consulting
• Facilitation/presentation skills

EXPERIENCE

Required:

• 4+ years relevant experience
• Practical knowledge of learning implementation and employee development
• Managing projects and stakeholders
• Client service and issue resolution
• Compiling and reviewing data to recommend business decisions

Preferred:

• Experience in instructional design
• Experience in professional services industry

LEADERSHIP SKILLS

Required:

• Ability to work with individuals from multiple levels within the organization.
• Ability to manage multiple projects, plan project timelines, and lead projects to completion
• Ability to provide and receive feedback
• Travel less than 10 percent.

At RSM, we offer a competitive benefits and compensation package for all our people.We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmcanada.com/careers/life-at-rsm/rewards-and-benefits.html.

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Canadian uniformed service; Canadian Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership.RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.

At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.