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Associate Business Process Analyst Jobs in Massachusetts

Boston Scientific

Business Process Lead III

Quincy, MA · On-site

Gather, analyze, document and manage business requirements for system enhancements, projects, process improvements and operational initiatives. Create, coordinate and execute testing activities ...

Danaher

Business Process Expert (BPE)

Westborough, MA · On-site

The Business Process Expert (BPE) of Supply Chain Planning for Cytiva is responsible for enabling ... Be a visible, leading and supporting partner for the user community - gather, understand, analyze ...

Danaher

Business Process Expert (BPE)

Westborough, MA · On-site

$100K - $125K/yr

The Business Process Expert (BPE) of Supply Chain Planning for Cytiva is responsible for enabling ... Be a visible, leading and supporting partner for the user community - gather, understand, analyze ...

JS International, Inc.

IT Business Analyst

Fall River, MA · On-site

$65K - $75K/yr

Analyze current business processes and recommend improvements through technology and automation. Project Management & Solution Delivery * Participate in IT projects from initiation through deployment ...

JSI Cabinetry

IT Business Analyst

Fall River, MA · On-site

Analyze current business processes and recommend improvements through technology and automation. Project Management & Solution Delivery * Participate in IT projects from initiation through deployment ...

JS International, Inc.

IT Business Analyst

Fall River, MA · On-site

$65K - $75K/yr

Analyze current business processes and recommend improvements through technology and automation. Project Management & Solution Delivery * Participate in IT projects from initiation through deployment ...

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All JobsAssociate Business Process Analyst JobsAssociate Business Process Analyst Jobs in Massachusetts

Associate Business Process Analyst information

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$12

$35

$55

How much do associate business process analyst jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for associate business process analyst in Massachusetts is $35.30, according to ZipRecruiter salary data. Most workers in this role earn between $27.84 and $42.02 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as an associate business process analyst?

To thrive as an Associate Business Process Analyst, you need strong analytical abilities, problem-solving skills, and a relevant degree in business, information systems, or a related field. Familiarity with process mapping tools (such as Visio), business intelligence software, and ERP systems, as well as knowledge of methodologies like Six Sigma or Lean, are commonly expected. Effective communication, attention to detail, and a collaborative mindset are vital soft skills for success in analyzing and improving processes. These skills enable analysts to identify inefficiencies, recommend solutions, and drive continuous improvement within organizations.

What projects does an associate business process analyst typically work on?

As an Associate Business Process Analyst, you’ll often support projects such as mapping current workflows, identifying inefficiencies, and recommending improvements to enhance productivity. You may collaborate closely with senior analysts, IT teams, and business stakeholders to gather data and document requirements. Your contributions help streamline operations, implement new technologies, and ensure processes align with organizational objectives. This role is highly collaborative, offering opportunities to learn from experienced colleagues while making a tangible impact on team performance.

What is an associate business process analyst?

An Associate Business Process Analyst is an entry-level professional who helps organizations identify, analyze, and improve business processes. They work closely with various teams to gather data, document workflows, and recommend solutions for efficiency and effectiveness. This role typically involves supporting senior analysts, conducting research, and assisting in the implementation of process improvement initiatives. It's a great starting point for those interested in business analysis, operations, or process optimization.
What are the most commonly searched types of Business Process Analyst jobs in Massachusetts? The most popular types of Business Process Analyst jobs in Massachusetts are:
What are popular job titles related to Associate Business Process Analyst jobs in Massachusetts? For Associate Business Process Analyst jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Associate Business Process Analyst jobs in Massachusetts look for? The top searched job categories for Associate Business Process Analyst jobs in Massachusetts are:
What cities in Massachusetts are hiring for Associate Business Process Analyst jobs? Cities in Massachusetts with the most Associate Business Process Analyst job openings:
Associate Business Process Analyst jobs near you
Infographic showing various Associate Business Process Analyst job openings in Massachusetts as of June 2026, with employment types broken down into 95% Full Time, 1% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $73,434 per year, or $35.3 per hour.

Business Systems Analyst or Senior Business Systems Analyst

Bentley University

Waltham, MA • On-site

Full-time

PTO

Posted 8 days ago

Job description

Job Description Summary
Reporting to the Associate Director of Enterprise Applications, the Business Systems Analyst (BSA) or Senior Business Systems Analyst (Sr. BSA) is a key member of Bentley Information Technology's Data Management and Application Services (DMAS) team. The team supports more than 40 enterprise applications serving all areas of the University, including the Registrar, Advising, Campus Services, Procurement, and Facilities.
This position partners with University stakeholders to understand business processes, identify technology solutions, and optimize the use of enterprise applications, including Workday. Working closely with functional users, technical teams, and third-party vendors, the analyst supports the full project lifecycle-from business process analysis and requirements gathering through testing, implementation, reporting, and post-production support.
This position may be filled at either the Business Systems Analyst or Senior Business Systems Analyst level based on the selected candidate's education, experience, skills, and demonstrated qualifications. While both levels perform the core responsibilities of the role, the Senior Business Systems Analyst is expected to independently lead more complex initiatives, serve as a strategic partner to business stakeholders, and provide advanced business analysis expertise.
Essential Functions
  • Partner with business stakeholders to understand business processes, gather and document requirements, evaluate application needs, and identify technology solutions that support departmental and University goals.
  • Analyze business processes, workflows, and data to identify opportunities for operational efficiencies, continuous improvement, and enhanced utilization of enterprise applications.
  • Facilitate or participate in requirements gathering sessions, serving as a liaison between business stakeholders, technical teams, and third-party vendors to ensure successful solution delivery.
  • Develop functional specifications for application enhancements, integrations, customizations, reports, and other technical solutions.
  • Plan, coordinate, and participate in system testing activities, including test case development, execution, defect resolution, and user acceptance testing.
  • Partner with SaaS vendors to troubleshoot issues, evaluate enhancements, and support the ongoing optimization of enterprise applications.
  • Create and maintain business process documentation, workflows, functional documentation, training materials, and user guides.
  • Provide Tier 2 application support by researching issues, documenting findings, coordinating resolutions, and promoting effective system use.
  • Develop, analyze, and deliver reports to support business operations and informed decision-making.
  • Lead or support business analysis activities throughout the project lifecycle-from requirements gathering through implementation and post-production support-based on the scope and complexity of assigned initiatives.
  • Support end-user adoption by providing training, documentation, and guidance on business processes and enterprise applications.
  • Perform other related duties as assigned.

Level Expectations
Both the Business Systems Analyst and Senior Business Systems Analyst perform the essential functions described above. The primary distinction between the two levels is the complexity of assignments, degree of independence, and scope of responsibility.
Business Systems Analyst
  • Performs business analysis activities with general guidance while developing expertise in supported applications and business processes.
  • Supports application implementations, enhancements, testing, documentation, and issue resolution.
  • Collaborates with business partners and technical teams to deliver effective technology solutions.

Senior Business Systems Analyst
  • Independently leads complex business analysis initiatives and serves as a trusted advisor to functional stakeholders.
  • Provides strategic recommendations for business process improvements and enterprise application optimization.
  • Leads requirements gathering, solution design, testing, and implementation activities for complex initiatives.
  • Builds strong partnerships across business and technical teams and works directly with software vendors to resolve issues and evaluate enhancements.
  • Serves as a subject matter expert for assigned applications and business processes and may provide guidance or mentorship to other analysts.

Minimum Qualifications - Business Systems Analyst
  • Bachelor's degree.
  • Minimum of three (3) years of related experience in business systems analysis, enterprise application support, or a closely related field.
  • Strong analytical, organizational, problem-solving, and interpersonal skills.
  • Excellent written and verbal communication skills.
  • Demonstrated ability to gather business requirements, document processes, and support technology solutions.
  • Willingness to learn new technologies and take a hands-on approach to problem-solving.
  • Experience in higher education preferred.
  • Experience with Workday is strongly preferred.

Minimum Qualifications - Senior Business Systems Analyst
Candidates considered for the Senior Business Systems Analyst level must meet the qualifications above and, in addition, demonstrate:
  • Minimum of five (5) or more years of progressively responsible experience in business systems analysis, enterprise application support, or a closely related field.
  • Demonstrated ability to independently lead complex business analysis efforts from requirements gathering through implementation and ongoing support.
  • Experience serving as a trusted advisor to business stakeholders by recommending technology solutions and business process improvements.
  • Advanced skills in facilitating cross-functional meetings, developing functional specifications, and managing multiple concurrent priorities.
  • Experience supporting complex SaaS enterprise applications; Workday Student experience is strongly preferred.

Work Environment
  • Hybrid office setting with extensive sitting and computer work.
  • Ability to travel around campus for meetings and other work-related events.
  • Occasional evening, weekend, and holiday on-call support may be required.

Pay Transparency
At Bentley we offer a "total rewards" package designed to attract, motivate, retain, and reward our employees. This includes competitive compensation, robust benefits, career development and opportunities, generous paid time off, workplace flexibility and a positive, engaging employee experience. In alignment with the Massachusetts Pay Transparency Act and our commitment to equity and transparency, we're sharing the salary grade range for this role. The grade range is based on market data and the scope of responsibilities. Final pay will depend on your experience, education, and other relevant qualifications.
Salary Grade Range:
$67,960 - $113,126 per year
If you have questions about the salary grade range or need additional information, please contact us at GA_HR_Employment@bentley.edu.
Bentley University requires references checks and may conduct other pre-employment screening.
DIVERSITY STATEMENT
Bentley University strives to create a campus community that welcomes the exchange of ideas, and fosters a culture that values differences and views them as a strength in our community.
Bentley University is an Equal Opportunity Employer, building strength through diversity. The University is committed to building a community of talented students, faculty and staff who reflect the diversity of global business. We strongly encourage applications from persons from underrepresented groups, individuals with disabilities, covered veterans and those with diverse experiences and backgrounds.

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