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Associate Banker Jobs in Fort Wayne, IN (NOW HIRING)

Tilly's

Sales Associate

Fort Wayne, IN · On-site

$13.75 - $18.75/hr

As a Sales Associate, you will be responsible for delivering the Tillys Experience to our Customers ... Enjoy the latest fashion and gear without breaking the bank. Discounts Galore: Have fun without ...

First Merchant's Bank

Service Associate (Teller)

Grabill, IN · On-site

$13 - $17.25/hr

First Merchants Bank is seeking a Service Associate (Teller) to join our team! This position will focus on providing high quality customer service by accurately and efficiently completing bank ...

Sharetec

Mobile App Operations Associate

Fort Wayne, IN · On-site

$40K - $50K/yr

Our mission is to make millions of people's lives easier by developing innovative core banking and ... The Role As a Mobile App Operations Associate, you'll help credit union partners keep their mobile ...

FIRST MERCHANTS

Service Associate (Teller)

Grabill, IN · On-site

$13 - $17.25/hr

First Merchants Bank is seeking a Service Associate (Teller) to join our team! This position will focus on providing high quality customer service by accurately and efficiently completing bank ...

CX Institutional LLC

Client Service Associate

Auburn, IN · On-site

$13.50 - $18.75/hr

Client Service Associates support the Wealth Advisor by attending client and prospect events and ... Process new client accounts, combine accounts, transfer accounts, client banking information, or ...

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Showing results 21-40

All JobsAssociate Banker JobsAssociate Banker Jobs in Fort Wayne, IN

Associate Banker information

See Fort Wayne, IN salary details

$24.9K

$130.1K

$286.2K

How much do associate banker jobs pay per year?

As of Sep 2, 2026, the average yearly pay for associate banker in Fort Wayne, IN is $130,142.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,700.00 and $195,800.00 per year, depending on experience, location, and employer.

What is an associate banker?

Associate Bankers are entry- to mid-level professionals who assist customers with their banking needs, such as opening accounts, processing transactions, and providing information about financial products. They serve as the frontline staff in banks, helping to resolve client inquiries, promote bank services, and ensure a positive customer experience. Associate Bankers also assist with administrative tasks and may support branch operations to ensure efficiency and compliance with regulations.

What skills and qualifications are needed to be an associate banker?

To thrive as an Associate Banker, you need a solid understanding of banking products, financial regulations, and customer service principles, often supported by a relevant degree or previous banking experience. Familiarity with banking software systems, customer relationship management (CRM) tools, and sometimes certifications like NMLS are typically required. Strong interpersonal skills, attention to detail, and problem-solving abilities help Associate Bankers build trust and efficiently resolve client needs. These skills are crucial for delivering excellent service, ensuring compliance, and supporting the bank's reputation and growth.

What challenges do associate bankers face during their first year, and how can they overcome them?

During their first year, Associate Bankers often face challenges such as adapting to a fast-paced environment, quickly learning multiple banking products, and building trust with customers. Managing time efficiently while balancing sales goals with providing excellent customer service is also common. Overcoming these challenges often involves seeking guidance from experienced colleagues, proactively participating in training programs, and consistently asking questions to deepen product knowledge. Open communication with your team and a willingness to learn from feedback can significantly ease the transition into this role.

What is the difference between Associate Banker vs Customer Service Representative?

AspectAssociate BankerCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer finance-related certificationsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentBank branches, working directly with clients on banking productsCall centers, bank branches, or retail locations assisting customers with inquiries
Employer & Industry UsageFinancial institutions, retail bankingBanking, retail banking, financial services
Common Search & ComparisonAssociate Banker vs Customer Service Representative

The main difference between an Associate Banker and a Customer Service Representative lies in their roles and responsibilities. Associate Bankers typically handle more complex banking products and client consultations, often requiring some financial knowledge. Customer Service Representatives focus on assisting customers with basic inquiries and transactions. Both roles are essential in retail banking, but Associate Bankers usually have more client interaction related to financial services and may require additional certifications.

Do I need a degree to be an associate banker?

An associate banker typically does not require a college degree, but employers often prefer candidates with a high school diploma or equivalent. Relevant skills include customer service, basic financial knowledge, and sometimes certification in banking or financial services. On-the-job training is common for this role.

What do you do as an associate banker?

An associate banker assists customers with banking transactions, provides information about bank products and services, and helps with account management. They often work in branch environments, handling tasks such as opening accounts, processing deposits and withdrawals, and supporting sales goals. Strong communication skills and knowledge of banking software are important for this role.

What are the most commonly searched types of Banker jobs in Fort Wayne, IN?

The most popular types of Banker jobs in Fort Wayne, IN are:

What are popular job titles related to Associate Banker jobs in Fort Wayne, IN?

For Associate Banker jobs in Fort Wayne, IN, the most frequently searched job titles are:

What job categories do people searching Associate Banker jobs in Fort Wayne, IN look for?

The top searched job categories for Associate Banker jobs in Fort Wayne, IN are:

What cities near Fort Wayne, IN are hiring for Associate Banker jobs?

Cities near Fort Wayne, IN with the most Associate Banker job openings:

Associate Banker jobs near you
Infographic showing various Associate Banker job openings in Fort Wayne, IN as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $129,183 per year, or $62.1 per hour.

Client Relationship Representative (Universal Banker)

First Merchant's Bank

Fort Wayne, IN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

First Merchants Bank rating

7.8

Company rating: 7.8 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

89th of 174 rated banks

Job description

First Merchants Bank is seeking a Customer Relationship Representative to join our team! This position will execute on individual and team sales and service metrics to help the banking center achieve the strategic and tactical goals of the company. Responsible for providing high quality customer service by accurately completing bank transactions and opening deposit accounts and processing loan applications while identifying and recommending products, services, and digital tools to meet the current and future financial needs of bank Clients. Deliver upon a meaningful customer service experience while exceeding personal production goals.
As part of this role you will:
  • Customer Experience and Relationship Management
    • Deliver high-quality customer service by addressing a wide range of general banking needs in a fast-paced, relationship-focused banking center environment.
    • Proactively engage clients in meaningful conversations to understand current and future financial needs and recommend appropriate products, services, and digital solutions.
    • Resolve client inquiries, concerns, and complaints within scope of authority, ensuring timely resolution and a positive client experience.
    • Utilize customer feedback and service insights to strengthen client relationships, build loyalty, and create client advocates.
    • Maintain accurate client records and account information to support ongoing relationship management.
  • Operational Excellence
    • Accurately process everyday monetary transactions, including deposits, withdrawals, loan payments, check cashing, night deposits, cashier's checks, money orders, and change orders.
    • Perform operational responsibilities as needed, including balancing cash, teller cash recyclers (TCR), vault, ATM, and branch transactions.
    • Process non-monetary client requests, such as stop payments, debit card orders, address changes, and check orders, in accordance with policy.
    • Support banking center operations by adhering to internal controls, completing daily security procedures, and ensuring compliance with policies and procedures.
    • Monitor and resolve deposit and loan exceptions in a timely manner and escalate issues as appropriate.
  • Sales and Business Development
    • Actively lead and participate in sales and service activities to support individual, team, and banking center scorecard goals.
    • Effectively use guided conversations and relationship management tools to identify opportunities to deepen client relationships.
    • Open new consumer and business accounts and process loan applications for new and existing clients.
    • Utilize digital tools to educate clients and enroll them in electronic banking products and services during account opening and onboarding.
    • Engage in teleconsulting activities, including call blocks and call nights, to support achievement of sales goals.
    • Utilize CRM and sales tools to document, track, and manage client interactions and incentive plan activity.
    • Recognize and pursue new business opportunities, including making partner referrals for merchant services, treasury management, mortgages, and investments.
  • Team Collaboration and Leadership
    • Actively participate in the sales management process, including daily huddles, weekly meetings, coaching sessions, and touch bases.
    • Provide guidance and support to associates related to operational procedures, service standards, and sales practices.
    • Assist the Banking Center Manager with administrative and operational activities, including audits, branch balancing, and efficiency initiatives.
    • Serve as a resource for associates regarding problem resolution and procedural questions.
    • High-performing Client Relationship Representatives may serve as a Banking Center Mentor.
    • Risk Management and Compliance
    • Ensure compliance with all applicable regulations, policies, and reporting requirements, including but not limited to BSA, OFAC, CIP, EDD, and information security standards.
    • Complete required training and stay current on regulatory, operational, and product knowledge expectations.

To be successful in this position, we require the following:
  • High school diploma or equivalent (GED).
  • A minimum of one (1) year of banking, sales, or related experience. At least six months of experience selling products or services.
  • This position requires S.A.F.E Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). Employees hired or transferring into this position will need to meet the qualification requirements within three (3) months of hire.
  • Ability to obtain Notary Public designation.
  • Ability to multi-task in a fast-paced environment.
  • In-depth knowledge of products/services offered by the bank (all lines of business).

The following would be a plus:
  • Prior banking experience.
  • Ability to sell and cross-sell bank products and services.

First Merchants offers the following:
  • Base Pay PLUS Bonuses
  • Medical, Dental and Vision Insurance
  • 401k
  • Health Savings and Flexible Spending Accounts
  • Vacation/Sick Time
  • Paid Holidays
  • Paid Parental Leave
  • Tuition Reimbursement
  • Additional Benefits

A little about us:
First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.
Our Vision is:
To enhance the financial wellness of the diverse communities we serve.
Our Mission is:
To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.
Our Team:
"We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging."
Apply today to begin your career with us!
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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