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Associate Banker Jobs in Massachusetts (NOW HIRING)

East West Bank

Associate Banker

Boston, MA · On-site

$22/hr

Overview Being the next generation Associate Banker at East West Bank means you are part of a world-class team that focuses on delivering a high quality, high-touch, and high-tech relationship ...

East West Bank

Associate Banker

Boston, MA

$22 - $23.50/hr

Being the next generation Associate Banker at East West Bank means you are part of a world-class team that focuses on delivering a high quality, high-touch, and high-tech relationship banking ...

TD Bank Group

Associate Banker I - Ashland

Ashland, MA · On-site

$22 - $27.75/hr

Personal & Commercial Banking The Banking Associate is a professional in banking, plays a key role in delivering TD's Brand promise at a store location. This role is accountable for accurately ...

TD Bank Group

Associate Banker I - Chicopee

Chicopee, MA · On-site

$22 - $27.75/hr

Personal & Commercial Banking The Banking Associate is a professional in banking, plays a key role in delivering TD's Brand promise at a store location. This role is accountable for accurately ...

TD Bank Group

Associate Banker I - Gardner

Gardner, MA · On-site

$22 - $27.75/hr

Personal & Commercial Banking The Banking Associate is a professional in banking, plays a key role in delivering TD's Brand promise at a store location. This role is accountable for accurately ...

Td

Associate Banker I - Ashland

Ashland, MA

$22 - $27.75/hr

Personal & Commercial Banking The Banking Associate is a professional in banking, plays a key role in delivering TD's Brand promise at a store location. This role is accountable for accurately ...

Td

Associate Banker I - Gardner

Gardner, MA

$22 - $27.75/hr

Personal & Commercial Banking The Banking Associate is a professional in banking, plays a key role in delivering TD's Brand promise at a store location. This role is accountable for accurately ...

Td

Associate Banker I - Fitchburg

Fitchburg, MA

$22 - $27.75/hr

Personal & Commercial Banking The Banking Associate is a professional in banking, plays a key role in delivering TD's Brand promise at a store location. This role is accountable for accurately ...

Td

Associate Banker I - Leominster

Leominster, MA · On-site

$22 - $27.75/hr

Personal & Commercial Banking The Banking Associate is a professional in banking, plays a key role in delivering TD's Brand promise at a store location. This role is accountable for accurately ...

Td

Associate Banker I - Chicopee

Chicopee, MA

$22 - $27.75/hr

Personal & Commercial Banking The Banking Associate is a professional in banking, plays a key role in delivering TD's Brand promise at a store location. This role is accountable for accurately ...

TD Bank Group

Associate Banker II - Woburn, MA

Woburn, MA · On-site

$63.04/hr

## Associate Banker II - Woburn, MAApplyremote type: On Sitelocations: Woburn, Massachusettstime type: Full timeposted on: Posted Todaytime left to apply: End Date: September 4, 2026 (30+ days left to ...

Td

Associate Banker II - Wellesley, MA

Wellesley, MA · On-site

$23.75 - $31/hr

Personal & Commercial Banking The Banking Associate is a professional in banking, plays a key role in delivering TD's Brand promise at a store location. This role is accountable for accurately ...

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All JobsAssociate Banker JobsAssociate Banker Jobs in Massachusetts

Associate Banker information

See Massachusetts salary details

$29.5K

$154.2K

$339.1K

How much do associate banker jobs pay per year?

As of Aug 9, 2026, the average yearly pay for associate banker in Massachusetts is $154,218.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,900.00 and $232,100.00 per year, depending on experience, location, and employer.

What is the difference between Associate Banker vs Customer Service Representative?

AspectAssociate BankerCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer finance-related certificationsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentBank branches, working directly with clients on banking productsCall centers, bank branches, or retail locations assisting customers with inquiries
Employer & Industry UsageFinancial institutions, retail bankingBanking, retail banking, financial services
Common Search & ComparisonAssociate Banker vs Customer Service Representative

The main difference between an Associate Banker and a Customer Service Representative lies in their roles and responsibilities. Associate Bankers typically handle more complex banking products and client consultations, often requiring some financial knowledge. Customer Service Representatives focus on assisting customers with basic inquiries and transactions. Both roles are essential in retail banking, but Associate Bankers usually have more client interaction related to financial services and may require additional certifications.

What is an associate banker?

Associate Bankers are entry- to mid-level professionals who assist customers with their banking needs, such as opening accounts, processing transactions, and providing information about financial products. They serve as the frontline staff in banks, helping to resolve client inquiries, promote bank services, and ensure a positive customer experience. Associate Bankers also assist with administrative tasks and may support branch operations to ensure efficiency and compliance with regulations.

What challenges do associate bankers face during their first year, and how can they overcome them?

During their first year, Associate Bankers often face challenges such as adapting to a fast-paced environment, quickly learning multiple banking products, and building trust with customers. Managing time efficiently while balancing sales goals with providing excellent customer service is also common. Overcoming these challenges often involves seeking guidance from experienced colleagues, proactively participating in training programs, and consistently asking questions to deepen product knowledge. Open communication with your team and a willingness to learn from feedback can significantly ease the transition into this role.

What skills and qualifications are needed to be an associate banker?

To thrive as an Associate Banker, you need a solid understanding of banking products, financial regulations, and customer service principles, often supported by a relevant degree or previous banking experience. Familiarity with banking software systems, customer relationship management (CRM) tools, and sometimes certifications like NMLS are typically required. Strong interpersonal skills, attention to detail, and problem-solving abilities help Associate Bankers build trust and efficiently resolve client needs. These skills are crucial for delivering excellent service, ensuring compliance, and supporting the bank's reputation and growth.
What are the most commonly searched types of Banker jobs in Massachusetts? The most popular types of Banker jobs in Massachusetts are:
What are popular job titles related to Associate Banker jobs in Massachusetts? For Associate Banker jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Associate Banker jobs in Massachusetts look for? The top searched job categories for Associate Banker jobs in Massachusetts are:
What cities in Massachusetts are hiring for Associate Banker jobs? Cities in Massachusetts with the most Associate Banker job openings:
Associate Banker jobs near you
Infographic showing various Associate Banker job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $154,218 per year, or $74.1 per hour.

Associate Banker

East West Bank

Boston, MA • On-site

$22/hr

Full-time

Re-posted 15 days ago

East West Bank rating

7.2

Company rating: 7.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

118th of 170 rated banks

Job description

Introduction
Since 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates' potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top-performing commercial bank with a strong foundation, an enterprising spirit and a commitment to absolute integrity. East West Bank gives people the confidence to reach further.
Overview
Being the next generation Associate Banker at East West Bank means you are part of a world-class team that focuses on delivering a high quality, high-touch, and high-tech relationship banking experience across all customer touchpoints.
As an Associate Banker, you will play a key role in
  • helping customers with their day-to-day financial needs
  • recommend the right product that fit customer's need
  • connecting customers to Subject Matter Experts in Wealth Management, Mortgage and Commercial teams for their specialized financial needs
  • introducing the bank's latest technology products to meet our customers' expanding needs

We will help you grow your career at East West Bank by providing you with ongoing training to expand your business knowledge, grow your digital acumen, and build long-lasting relationships with our customers.
Responsibilities
  • Demonstrate strong customer service skills; assist customers with financial transactions such as cash withdrawals, deposits, transfers, loan/credit card payments, wire transfers and foreign currency exchange
  • Document large deposit over Currency Transaction Reports
  • Identify fraudulent activity to prevent potential loss to the bank
  • Ensure financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
  • Maintain strong relationships with existing customers and cultivate new customer relationships
  • Cross sell and refer bank products such as (depository products, wealth management, mortgage) that fit customers' needs
  • Have strong knowledge in using digital resources and technologies to optimize clients' digital banking experience
  • Is confident in educating clients on conducting banking transactions online, via mobile app and self-service portals
  • Demonstrate the ability to learn and adapt to new processes and technology platforms quickly
  • May perform other duties as assigned

Qualifications
  • High school diploma or general education degree (GED) required; Bachelor's degree highly preferred
  • 1 year of recent customer service and cash handling experience
  • 1 year of previous teller / new account experience in a banking institution preferred
  • Ability to learn products, services, and procedures quickly and accurately
  • Excellent customer service skills
  • Strong attention to details and time management skills
  • Proficiency in Microsoft Word and Excel
  • Flexibility to work on weekends when needed

Applicants must have legal authorization to work in the United States. We do not offer visa sponsorship at this time.
Compensation
The base pay range for this position is USD $22.00/Hr. - USD $23.50/Hr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.

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