Become an impactful change agent as our next Wireless Manager . You will leverage your extensive ... Manage and supervise a team of sales associates, including scheduling, training, and performance ...
Become an impactful change agent as our next Wireless Manager . You will leverage your extensive ... Manage and supervise a team of sales associates, including scheduling, training, and performance ...
Become an impactful change agent as our next Wireless Manager . You will leverage your extensive ... Manage and supervise a team of sales associates, including scheduling, training, and performance ...
Become an impactful change agent as our next Wireless Manager . You will leverage your extensive ... Manage and supervise a team of sales associates, including scheduling, training, and performance ...
Customer Service Specialist I
Springfield, IL · On-site
$16.75 - $22.25/hr
... based agent desktop application. * Perform the required manual process to link each phone ... Associate degree or additional training in customer service, communications, business support, or a ...
Customer Service Specialist I
Springfield, IL · On-site
$16.75 - $22.25/hr
... based agent desktop application. * Perform the required manual process to link each phone ... Associate degree or additional training in customer service, communications, business support, or a ...
Associate Agent information
See Springfield, IL salary details
$8.81 - $14.42
5% of jobs
$16.12 is the 25th percentile. Wages below this are outliers.
$14.42 - $20.03
66% of jobs
$23.24 is the 75th percentile. Wages above this are outliers.
$20.03 - $25.64
7% of jobs
$25.64 - $31.25
7% of jobs
$31.25 - $36.86
4% of jobs
$36.86 - $42.47
5% of jobs
$42.47 - $48.08
5% of jobs
$48.08 - $53.69
0% of jobs
$53.69 - $59.30
0% of jobs
$59.30 - $64.91
0% of jobs
$64.91 - $70.52
0% of jobs
$8
$25
$70
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What are the key skills and qualifications needed to thrive as an Associate Agent, and why are they important?
What does an associate agent do?
What is an Associate Agent?
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What is the difference between Associate Agent vs Insurance Agent?
| Aspect | Associate Agent | Insurance Agent |
|---|---|---|
| Required Credentials | Typically requires a license and some industry training | Requires licensing, pre-licensing education, and ongoing training |
| Work Environment | Often works under supervision, assisting senior agents | Works independently with clients, selling policies |
| Employer & Industry Usage | Common in insurance agencies, financial firms | Widely used across insurance companies, brokerages |
In summary, an Associate Agent usually works under supervision, assisting with client service and administrative tasks, while an Insurance Agent actively sells policies and interacts directly with clients. Both roles require licensing, but Insurance Agents typically have more direct sales responsibilities and independence.
What are some typical challenges an Associate Agent might face when building their client base?
What jobs pay 500,000 a year in the US?
Other
PTO
Posted 25 days ago
OSL Retail Services rating
4.4
Based on 58 frontline employees who took The Breakroom Quiz
27th of 30 rated technology retailers
Job description
- Leadership Skills - Ability to inspire and guide a team towards achieving sales targets and delivering exceptional customer service
- Technical Acumen - Strong understanding of wireless technology, products, and industry trends to effectively manage and promote sales
- Sales Proficiency - Skilled in implementing sales strategies, setting performance goals, and driving revenue growth
- Customer Focus - Dedicated to enhancing customer satisfaction through attentive service and resolving issues promptly
- Communication Skills - Excellent verbal and written communication abilities to clearly convey information and engage effectively
- Problem-Solving Skills - Capable of identifying issues quickly and developing practical solutions in a fast-paced environment
- Adaptability - Flexibility to adapt strategies in response to market changes or operational challenges
- Organizational Skills - Strong ability to manage multiple tasks, prioritize responsibilities, and maintain efficient operations
- Oversee the daily operations of the wireless department, ensuring smooth and efficient service delivery
- Manage and supervise a team of sales associates, including scheduling, training, and performance evaluation
- Drive sales targets and performance goals by motivating the team and implementing effective sales strategies
- Maintain an in-depth knowledge of all products and services offered and ensure the team is also well-informed
- Monitor inventory levels and ensure all products are adequately stocked and displayed according to company standards
- Oversee customer inquiries, resolving issues, and ensuring a high level of customer satisfaction
- Conduct regular team meetings to update staff on new sales targets, promotional activities, and operational changes
- Analyze sales figures, forecast future sales, and adapt strategies to market trends
- Coordinate with the marketing department to implement promotional campaigns and sales initiatives
- Ensure compliance with all company policies and procedures as well as legal regulations
- Manage the department budget, including labor costs, supplies, and other expenses
- Maintain cleanliness and organization within the sales area to provide a pleasant shopping environment
- Report to upper management on sales results, potential customer issues, and the overall performance of the department
- Various other duties, as needed
- Retail management experience in wireless or electronics
- Demonstrated ability to drive team performance, sales results, and service quality
- Strong communication and presentation skills, essential for effective leadership and customer interactions
- Excellent customer service skills, with a proactive approach, attention to detail, and problem-solving capabilities
- Physical ability to lift 30-50 pounds
- Capability to stand or walk for extended periods during shifts
- Solid track record of managing budgets, forecasting sales, merchandising, and retail metrics
- Experience with recruitment, coaching, HR, and Canadian employment standards
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