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Associate Account Representative Jobs in Webster, MA

NC SECU

Member Services Officer

Smithfield, RI · On-site

... Associate Member Services Officer. MSOs exhibit the ability to perform account maintenance, open ... Performance Expectations and Essential Responsibilities represent responsibilities in which team ...

Crowdstaffing

Sales Representative I

Framingham, MA · On-site

Track activity, prepare and maintain records for sales leads and account status. Qualifications Experience: 0-2 years of experience in position or specialization. Education: High-school/Associates or ...

Kohl's

Part-Time Retail Sales Associate

Walpole, MA

$16.50 - $23.85/hr

... are representative of functions you will be required to perform, however you may be required to ... Flexible Spending Accounts and associate discount programs with Kohl's partners), INSURANCE ...

Kohl's

Part-Time Retail Sales Associate

Millbury, MA

$15 - $21.65/hr

... are representative of functions you will be required to perform, however you may be required to ... Flexible Spending Accounts and associate discount programs with Kohl's partners), INSURANCE ...

Morgan Stanley

Wealth Management Associate

Worcester, MA · On-site

... accounts, educating or enrolling clients in digital tools (e.g., MS Online), accepting or entering ... representing the service lens * Participating in firm initiatives (e.g., training or education ...

TD Bank

Banking Associate - Sudbury, MA

Sudbury, MA · On-site

$63.04/hr

... new accounts and educating customers on all banking products and services* Delivers end-to-end ... Engages in lobby leadership and represents the first point of contact for customer inquiries and ...

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All JobsAssociate Account Representative JobsAssociate Account Representative Jobs in Webster, MA

Associate Account Representative information

See Webster, MA salary details

$30.5K

$58.8K

$80.8K

How much do associate account representative jobs pay per year?

As of Aug 12, 2026, the average yearly pay for associate account representative in Webster, MA is $58,827.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,200.00 and $66,800.00 per year, depending on experience, location, and employer.

What does an associate account representative do?

An Associate Account Representative typically supports senior account executives in managing client relationships and ensuring customer satisfaction. Their duties often include assisting with customer inquiries, processing orders, preparing sales presentations, and maintaining account records. They serve as a key point of contact for clients, helping to resolve issues and communicate client needs to internal teams. This entry-level position is a stepping stone to more advanced roles in account management and sales.

What is the difference between Associate Account Representative vs Customer Service Representative?

AspectAssociate Account RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentOffice setting, client interaction, sales supportCall centers, retail, or office settings, customer interaction
Employer & Industry UsageSales, finance, insurance, telecommunicationsRetail, telecom, banking, service industries
Common Search & ComparisonSales support, client management, account handlingCustomer support, issue resolution, service inquiries

The main difference is that Associate Account Representatives focus on supporting client accounts and sales activities, often working closely with sales teams, while Customer Service Representatives primarily handle customer inquiries and support. Both roles require strong communication skills, but the Associate Account Representative role typically involves more sales-related tasks and account management responsibilities.

What are some common challenges faced by associate account representatives in their first year, and how can they be overcome?

Associate Account Representatives often encounter challenges such as managing a high volume of client communications and learning to juggle multiple accounts simultaneously. Adapting to new CRM systems, understanding client needs quickly, and developing effective time-management skills are crucial in this role. Building strong relationships with senior account managers and proactively seeking feedback can help new associates overcome these hurdles and accelerate their learning curve. Staying organized and asking clarifying questions early on will also contribute greatly to their success.

What are the key skills and qualifications needed to thrive as an associate account representative, and why are they important?

To thrive as an Associate Account Representative, you need strong customer service skills, attention to detail, and a bachelor's degree in business or a related field. Familiarity with CRM software, sales tracking tools, and proficiency in Microsoft Office are typically expected. Excellent communication, problem-solving abilities, and adaptability help you build client relationships and manage multiple priorities. These skills ensure effective support for clients, drive account growth, and contribute to overall team success.
What cities near Webster, MA are hiring for Associate Account Representative jobs? Cities near Webster, MA with the most Associate Account Representative job openings:
Associate Account Representative jobs near you
Infographic showing various Associate Account Representative job openings in Webster, MA as of August 2026, with employment types broken down into 1% As Needed, 65% Full Time, 31% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $58,827 per year, or $28.3 per hour.

Customer Service Representative

UMI Stone/Opustone

Wrentham, MA • On-site

$21 - $24/hr

Full-time

Dental, Vision, Life

Re-posted 16 days ago

Job description

OVERVIEW
CUSTOMER SERVICE REPRESENTATIVEThe Customer Service Representative serves as the primary point of contact for customers, delivering exceptional service by addressing inquiries, resolving issues, and ensuring order accuracy. This role collaborates closely with supply chain and warehouse teams to support timely order fulfillment and maintain strong customer relationships. The ideal candidate is proactive, communicative, and committed to enhancing the overall customer experience.
CLASSIFICATION
Fulltime, Non- Exempt, Hourly
Essential Duties & Responsibilities
  • Deliver excellent customer service to internal and external customers by understanding and exceeding their needs.
  • Build trust through open and effective communication.
  • Support management in promoting superior customer service company-wide.
  • Handle customer inquiries via phone, email, letter, and in person courteously and efficiently.
  • Monitor purchase order (PO) and sales order (SO) statuses and inventory daily using Syspro.
  • Collaborate with the Supply Chain team to meet or exceed Order Fill Rate (OFR) and On-Time Delivery (OTD) KPIs.
  • Resolve complaints promptly, providing solutions and following up to ensure satisfaction.
  • Coordinate with warehouse management and developers to ensure timely completion of requests.
  • Process and follow up on customer purchase orders and return authorizations.
  • Maintain accurate records of sales orders, returns, and customer communications per company policies.
  • Suggest improvements to customer service processes.
  • Proactively learn about products and services, seek additional responsibilities, and collaborate effectively.
  • Adhere to communication procedures, guidelines, and company policies.
  • Perform other duties as assigned.

Minimum Qualifications
  • Associate degree or equivalent experience/education.
  • Minimum two years' experience in customer service or call centers.
  • Proficient in MS Office (Outlook, Excel, Word).
  • Knowledge of ERP systems is a plus.
  • Excellent English verbal and written communication skills required.
  • Spanish language skills required.

WORK ENVIRONMENTThis position operates in a professional office setting with frequent use of standard office equipment such as computers, phones, and printers. Occasional collaboration with warehouse or operations teams may require brief exposure to non-office environments.
PHYSICAL DEMANDS
While performing the duties of this role, the employee is regularly required to sit, talk, or hear. The role also involves frequent use of hands to type, handle, or feel and occasional standing or walking. Light lifting of office materials (up to 15 pounds) may be required.
WORK SCHEDULEThis is a full-time onsite position, typically Monday through Friday, during standard business hours (e.g., 8:00 AM - 5:00 PM). Occasional overtime may be required to meet business needs.
Massachusetts Pay Transparency
$21-$24 USD
BENEFITSMedical
Dental
Vision
Employer Paid Basic Employee Life and AD&D Insurance
Employer Paid Long Term Disability
Flexible Spending Accounts
Voluntary Short-Term Disability
Voluntary Life and AD&D Insurance
Voluntary Accident Insurance
Voluntary Critical Illness Insurance
EEO
At Construction Resources, our people are the driving force behind everything we do. Construction Resources is an equal opportunity employer that aspires to be the best in the business by building an associate experience that celebrates growth, development, and purpose.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to speak or hear. The employee is frequently required to sit for extended periods of time, stand, walk, climb stairs, use hands to finger, handle or feel, and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
POSITION TYPE/EXPECTED HOURS OF WORK
This is a full-time position that requires overtime as business needs dictate.
OTHER DUTIES
Please note: this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
PRIVACY NOTICEWe value your privacy and want to ensure transparency regarding the collection and processing of your personal data. As part of our recruitment process, we require your explicit consent to collect, store, and process your personal information, including but not limited to your resume, contact details, professional experience, and other relevant data.
This data will be used solely for recruitment and hiring purposes in accordance with our privacy policy and applicable data protection regulations. Your information will be stored securely and will not be shared with third parties without your consent.
By submitting your application, you agree to the collection and processing of your personal data for the purposes stated above. You may withdraw your consent at any time by contacting us at recruitment@crhomeusa.com.

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