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Associate Account Representative Jobs in Webster, MA

Snap-on Inc

Outside Sales Representative

Worcester, MA · On-site

$75K - $120K/yr

Flexible Spending Accounts * Employee Assistance Program (EAP) * Stock Purchase Plan * Discount on ... Associate purchase programs with key vendors and suppliers This is intended to summarize the type ...

Snap-On Tools

Outside Sales Representative

Worcester, MA · On-site

$80 - $100/hr

Flexible Spending Accounts * Employee Assistance Program (EAP) * Stock Purchase Plan * Discount on ... Associate purchase programs with key vendors and suppliers This is intended to summarize the type ...

Snap-on Inc

Outside Sales Representative

Worcester, MA · On-site

$75K - $120K/yr

Flexible Spending Accounts * Employee Assistance Program (EAP) * Stock Purchase Plan * Discount on ... Associate purchase programs with key vendors and suppliers This is intended to summarize the type ...

Snap-on Inc

Outside Sales Representative

Worcester, MA

$75K - $120K/yr

Flexible Spending Accounts * Employee Assistance Program (EAP) * Stock Purchase Plan * Discount on ... Associate purchase programs with key vendors and suppliers This is intended to summarize the type ...

Accendra Health, Inc.

Associate CSR

Worcester, MA · On-site

$20 - $21/hr

Schedule M-F 8.30-5 pm in Worcester, MA Summary The representative provides a positive customer ... Flexible Spending Accounts * Basic life insurance * Short-and long-term disability coverage

Accendra Health, Inc.

Associate CSR

Worcester, MA · On-site

$20 - $21/hr

Schedule M-F 8.30-5 pm in Worcester, MA Summary The representative provides a positive customer ... Flexible Spending Accounts * Basic life insurance * Short-and long-term disability coverage

Accendra

Associate CSR

Worcester, MA

$20 - $21/hr

Schedule M-F 8.30-5 pm in Worcester, MA Summary The representative provides a positive customer ... Flexible Spending Accounts * Basic life insurance * Short-and long-term disability coverage

Accendra Health

Associate CSR

Worcester, MA · On-site

$20 - $21/hr

Schedule M-F 8.30-5 pm in Worcester, MA Summary The representative provides a positive customer ... Flexible Spending Accounts * Basic life insurance * Short-and long-term disability coverage

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All JobsAssociate Account Representative JobsAssociate Account Representative Jobs in Webster, MA

Associate Account Representative information

See Webster, MA salary details

$30.5K

$58.8K

$80.8K

How much do associate account representative jobs pay per year?

As of Sep 8, 2026, the average yearly pay for associate account representative in Webster, MA is $58,827.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,200.00 and $66,800.00 per year, depending on experience, location, and employer.

What does an associate account representative do?

An Associate Account Representative typically supports senior account executives in managing client relationships and ensuring customer satisfaction. Their duties often include assisting with customer inquiries, processing orders, preparing sales presentations, and maintaining account records. They serve as a key point of contact for clients, helping to resolve issues and communicate client needs to internal teams. This entry-level position is a stepping stone to more advanced roles in account management and sales.

What are some common challenges faced by associate account representatives in their first year, and how can they be overcome?

Associate Account Representatives often encounter challenges such as managing a high volume of client communications and learning to juggle multiple accounts simultaneously. Adapting to new CRM systems, understanding client needs quickly, and developing effective time-management skills are crucial in this role. Building strong relationships with senior account managers and proactively seeking feedback can help new associates overcome these hurdles and accelerate their learning curve. Staying organized and asking clarifying questions early on will also contribute greatly to their success.

What are the key skills and qualifications needed to thrive as an associate account representative, and why are they important?

To thrive as an Associate Account Representative, you need strong customer service skills, attention to detail, and a bachelor's degree in business or a related field. Familiarity with CRM software, sales tracking tools, and proficiency in Microsoft Office are typically expected. Excellent communication, problem-solving abilities, and adaptability help you build client relationships and manage multiple priorities. These skills ensure effective support for clients, drive account growth, and contribute to overall team success.

What is the difference between Associate Account Representative vs Customer Service Representative?

AspectAssociate Account RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentOffice setting, client interaction, sales supportCall centers, retail, or office settings, customer interaction
Employer & Industry UsageSales, finance, insurance, telecommunicationsRetail, telecom, banking, service industries
Common Search & ComparisonSales support, client management, account handlingCustomer support, issue resolution, service inquiries

The main difference is that Associate Account Representatives focus on supporting client accounts and sales activities, often working closely with sales teams, while Customer Service Representatives primarily handle customer inquiries and support. Both roles require strong communication skills, but the Associate Account Representative role typically involves more sales-related tasks and account management responsibilities.

Is being an associate account representative a good job?

An associate account representative role involves managing client accounts, providing customer service, and supporting sales efforts. It can offer opportunities for skill development, such as communication and problem-solving, and may lead to advancement within sales or account management careers.

What cities near Webster, MA are hiring for Associate Account Representative jobs?

Cities near Webster, MA with the most Associate Account Representative job openings:

Associate Account Representative jobs near you
Infographic showing various Associate Account Representative job openings in Webster, MA as of August 2026, with employment types broken down into 1% As Needed, 61% Full Time, 36% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $58,827 per year, or $28.3 per hour.

Guest Services Rep Part Time-104020

Extended Stay America

Westborough, MA • On-site

$14 - $17/hr

Part-time

Vision, Retirement

Posted 11 days ago

Job description

POSITION PURPOSE AND SUMMARY
The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment in accordance with company guidelines and procedures. The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that company safety and security procedures, guidelines and standards are followed for all associates and guests.
Watch A Day in the Life video for Guest Services Representative https://vimeo.com/1071879676/bfee2e9e44?share=copy
MAJOR / KEY JOB DUTIES
  • Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests.
  • Assists and responds to guest requests with diligent follow-through.
  • Job functions include empowerment to resolve guest issues through the Make it Right process. The GSR must embrace ESA's service culture and treat all guests and associates with the utmost of respect and kindness.
  • Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures.
  • Handle collection efforts of all in-house balances. The GSR is responsible for maintaining all cash, credit card and city ledger accounts at the property.
  • Setup, maintain, and takedown of breakfast display in timely manner.
  • Maintaining an organized and clean work area behind the front desk, in the lobby, and in guest common areas in compliance with company standards.
  • Selling the value of ESA to all inquiries (via telephone and in person) and striving to convert them into reservations and occupied rooms in compliance with company standards.
  • Collecting relevant guest information in accordance with guidelines, probing for potential sales leads, and identifying sales opportunities.
  • Periodic tours of the property to ensure the property is meeting brand standards.
  • Assists and provides reasonable accommodation in response to guest requests whenever possible and practical
  • Compliance with all company policies and procedures, including but not limited to adhering to key control policy, the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities.

OTHER DUTIES
  • Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
  • Engage in cross training in housekeeping and laundry areas to provide assistance as needed.
  • Other tasks as assigned by the management team.

BENEFITS
  • Weekly Pay!
  • Competitive Wages
  • Great working environment
  • Employee Recognition Programs
  • Vision Insurance
  • 401(k) Savings Plan
  • Employee Assistance Program (EAP)
  • Employee Perks Program offering discounts to major companies

Compensation
Pay range information for the position you are applying for is below.
Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.
KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES
  • Understand and communicate in English proficiently to interact with guests, associates and outside vendors.
  • Proficient operation of the property management system technology. Requires the ability to work through all shift reports and perform the audit function when necessary and assigned.
  • Understand and comply with documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Complete routine reports and correspondence.
  • Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
  • Apply good judgment at all times.
  • Manage problems, address and solve guest-related issues.

MINIMUM QUALIFICATIONS
  • High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.

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