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Associate Account Representative Jobs in Baltimore, MD

Primo Brands

Retail Account Representative

Lanham, MD · On-site

$66K - $79K/yr

... Account representative will execute against national initiatives and implement local growth plans ... At Primo Brands, our more than 11,000 associates are at the heart of what we do and deliver on our ...

Primo Brands

Retail Account Representative

Lanham, MD · On-site

$66K - $79K/yr

... Account representative will execute against national initiatives and implement local growth plans ... At Primo Brands, our more than 11,000 associates are at the heart of what we do and deliver on our ...

Primo Brands

Retail Account Representative

Lanham, MD · On-site

$66K - $79K/yr

... Account representative will execute against national initiatives and implement local growth plans ... At Primo Brands, our more than 11,000 associates are at the heart of what we do and deliver on our ...

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All JobsAssociate Account Representative JobsAssociate Account Representative Jobs in Baltimore, MD

Associate Account Representative information

See Baltimore, MD salary details

$29.3K

$56.5K

$77.5K

How much do associate account representative jobs pay per year?

As of Aug 7, 2026, the average yearly pay for associate account representative in Baltimore, MD is $56,453.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,200.00 and $64,100.00 per year, depending on experience, location, and employer.

What does an associate account representative do?

An Associate Account Representative typically supports senior account executives in managing client relationships and ensuring customer satisfaction. Their duties often include assisting with customer inquiries, processing orders, preparing sales presentations, and maintaining account records. They serve as a key point of contact for clients, helping to resolve issues and communicate client needs to internal teams. This entry-level position is a stepping stone to more advanced roles in account management and sales.

What is the difference between Associate Account Representative vs Customer Service Representative?

AspectAssociate Account RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentOffice setting, client interaction, sales supportCall centers, retail, or office settings, customer interaction
Employer & Industry UsageSales, finance, insurance, telecommunicationsRetail, telecom, banking, service industries
Common Search & ComparisonSales support, client management, account handlingCustomer support, issue resolution, service inquiries

The main difference is that Associate Account Representatives focus on supporting client accounts and sales activities, often working closely with sales teams, while Customer Service Representatives primarily handle customer inquiries and support. Both roles require strong communication skills, but the Associate Account Representative role typically involves more sales-related tasks and account management responsibilities.

What are some common challenges faced by associate account representatives in their first year, and how can they be overcome?

Associate Account Representatives often encounter challenges such as managing a high volume of client communications and learning to juggle multiple accounts simultaneously. Adapting to new CRM systems, understanding client needs quickly, and developing effective time-management skills are crucial in this role. Building strong relationships with senior account managers and proactively seeking feedback can help new associates overcome these hurdles and accelerate their learning curve. Staying organized and asking clarifying questions early on will also contribute greatly to their success.

What are the key skills and qualifications needed to thrive as an associate account representative, and why are they important?

To thrive as an Associate Account Representative, you need strong customer service skills, attention to detail, and a bachelor's degree in business or a related field. Familiarity with CRM software, sales tracking tools, and proficiency in Microsoft Office are typically expected. Excellent communication, problem-solving abilities, and adaptability help you build client relationships and manage multiple priorities. These skills ensure effective support for clients, drive account growth, and contribute to overall team success.
What are the most commonly searched types of Account Representative jobs in Baltimore, MD? The most popular types of Account Representative jobs in Baltimore, MD are:
Associate Account Representative jobs near you
Infographic showing various Associate Account Representative job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $56,453 per year, or $27.1 per hour.

Account Rep-SBY

GOODWILL IND OF THE CHESAPEAKE INC

Baltimore, MD • On-site

$20/hr

Temporary

Re-posted 11 days ago

Job description

JOB SUMMARY:
As a part-time Account Representative, you will sell our services to prospective clients, build existing client relationships. In sales capacity, you will market to clients by phone and make appointment for the Manager. Participate in networking events. Attend Sales appointments as directed

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Conduct sales calls to generate new business.
  • Follow-up with cold calls on missed potential business
  • Market to revive inactive accounts
  • Enter thirty cold calls a day into Breezy Leads CRM.
  • Establish and maintain a working relationship with the business community, through phone, business visits, civic organization functions and job fairs.
  • Provides follow-up to employer in the form of phone calls and/or visits to job sites as needed
  • Maintain accurate and timely information in the sales management database
  • Have knowledge of and follows Employment Standards Act, Human Rights Code, ADA, income maintenance and any other standards that impact on the customer’s job placement
  • Other duties as assigned

The description above is to provide a representative summary of the major duties and responsibilities of this job. Incumbents perform other related duties assigned. Specific duties and responsibilities may vary based upon location needs.

EDUCATION AND/OR EXPERIENCE:

  • Associate’s degree in business, marketing, human resources or another related field preferred
  • Two years’ experience required in the sales staffing industry preferred
  • Two year's experience required in business to business sales

CERTIFICATES, LICENSES, REGISTRATIONS:

  • Drivers License and a fully insured vehicle

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Ability to communicate on the telephone
  • Ability to write, read, hear and speak
  • Ability to complete tasks with numerous interruptions
  • Ability to use a computer
  • Ability to work with little direct supervision
  • Compassion and respect for people with special needs and the ability to earn their confidence

PHYSICAL REQUIREMENTS:

Occasionally lifting and/or carrying objects weighing up to 20 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk and hear. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons.


WORK ENVIRONMENT:

General office environment. The noise level is usually quiet

REPORTS TO: Manager on duty

EOE/MFDV