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Assistant Jobs in Roxbury, MA (NOW HIRING)

At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. This ...

At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. You have a ...

These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed ...

At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. Key Outcomes ...

At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. This ...

At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. Key Outcomes ...

At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. This ...

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Assistant information

What are different types of assistants?

Assistants come in various forms, including executive assistants who support high-level managers, administrative assistants handling office tasks, virtual assistants providing remote support, and specialized assistants such as legal or medical assistants. Each type requires different skills, tools, and sometimes certifications, and they may work in office environments or remotely with flexible schedules.

What can I do as an assistant?

As an assistant, you can perform tasks such as managing schedules, organizing files, handling correspondence, and providing administrative support. The role often requires strong organizational skills, communication abilities, and proficiency with office software. Assistants may work in various settings including offices, healthcare, or legal environments, and some positions require specific certifications or experience.

What is the difference between Assistant vs Receptionist?

AspectAssistantReceptionist
Primary RoleSupports specific departments or executives with administrative tasksManages front desk, greets visitors, handles phone calls
Work EnvironmentOffice settings, often within teams or departmentsFront office, reception area, customer-facing roles
Required CredentialsHigh school diploma; sometimes additional certificationsHigh school diploma; customer service skills
Common UsageAssisting managers, executives, or teams with administrative supportHandling visitor inquiries, scheduling, and front desk operations

While both roles involve administrative tasks, assistants typically provide support to specific departments or individuals, whereas receptionists focus on front desk duties and visitor management. The assistant role often requires more specialized support skills, while receptionists primarily handle customer interactions and front office responsibilities.

What is an assistant?

Assistants are professionals who provide administrative, organizational, or personal support to individuals or teams within a company or organization. Their tasks can include managing schedules, handling correspondence, organizing meetings, preparing documents, and performing various clerical duties. Depending on the workplace, assistants may also help with research, travel arrangements, or basic project management. Their role is essential for ensuring that operations run smoothly and efficiently. Assistants often serve as the first point of contact and play a key part in facilitating communication and workflow.

How do assistants typically manage competing priorities and last-minute requests?

Assistants often juggle multiple tasks and must adapt quickly to shifting priorities, especially when supporting busy executives or teams. Effective time management, clear communication, and proactive organization are crucial for handling last-minute requests. Many Assistants rely on digital tools such as calendars, task managers, and communication platforms to stay organized and ensure nothing falls through the cracks. Building strong relationships with colleagues also helps in coordinating tasks and setting realistic expectations when urgent needs arise.

What kind of assistants make the most money?

Executive assistants and specialized assistants, such as legal or medical assistants, tend to earn the highest salaries among assistant roles due to their advanced skills and responsibilities. These positions often require additional certifications, experience, and proficiency with specific tools or software, which can contribute to higher pay.

What are the key skills and qualifications needed to thrive as an assistant, and why are they important?

To thrive as an Assistant, strong organizational abilities, time management, and proficiency in office procedures are essential, typically supported by a high school diploma or associate degree. Familiarity with office software like Microsoft Office Suite, calendar management tools, and basic bookkeeping systems is often required. Excellent communication, discretion, and adaptability are standout soft skills for this role. These competencies ensure efficient support to teams or executives, helping organizations operate smoothly and effectively.

What are popular job titles related to Assistant jobs in Roxbury, MA?

For Assistant jobs in Roxbury, MA, the most frequently searched job titles are:

What job categories do people searching Assistant jobs in Roxbury, MA look for?

The top searched job categories for Assistant jobs in Roxbury, MA are:

What cities near Roxbury, MA are hiring for Assistant jobs?

Cities near Roxbury, MA with the most Assistant job openings:

Infographic showing various Assistant job openings in Roxbury, MA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution.

Blended Claims Consultant, Construction

Cna

Boston, MA โ€ข Hybrid

$72K - $141K/yr

Full-time

Re-posted 29 days ago


Job description

You have a clear vision of where your career can go. And we have the leadership to help you get there.At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.

This individual contributor position works under general direction, and within broad authority limits, to manage commercial claims with high complexity and exposure for a specific line of business. Responsibilities include the coordination of all claim resolution activities in accordance with company protocols, while achieving quality and customer service standards. Position requires regular communication with customers and insureds and may be dedicated to specific account(s).

JOB DESCRIPTION:

Essential Duties & Responsibilities

Performs a combination of duties in accordance with departmental guidelines:

  • Manages highly complex investigations of claims, including coverage issues, liability, compensability and damages. Determines if a major claim should be settled or litigated and implements an appropriate resolution strategy accordingly. Effectively manages loss costs and claim expenses.

  • Manages all types of investigative activity or litigation on major claims, including the posting of appropriate reserves in a timely manner. Coordinates discovery and litigation strategy with staff counsel or panel attorneys.

  • Negotiates highly complex settlement packages, and authorizes payment within scope of authority, settling claims in most cost effective manner and ensuring timely issuance of disbursements.

  • Coordinates third party recovery with subrogation/salvage unit.

  • Makes recommendations on claims processes and resolution strategies to management.

  • Analyzes claims activities; prepares and presents reports to management and other internal business partners and clients.

  • Works with attorneys, account representatives, agents, doctors and insureds regarding the handling and/or disposition of highly complex claims.

  • Keeps current on state/territory regulations and issues, industry activity and trends. May participate in industry trade groups.

  • Provides guidance and assistance to less experienced claims staff and other functional areas.

  • Responsible for input of data that accurately reflects claim circumstances and other information important to our business outcomes.

Reporting Relationship
Manager or above

Skills, Knowledge and Abilities

  • Advanced technical and product specific expertise, claims resolution skill and knowledge of insurance and claims principles, practices and procedures.

  • Strong communication, negotiation and presentation skills. Ability to effectively interact with all levels of CNA's internal and external business partners.

  • Advanced analytical and problem solving skills, with the ability to manage and prioritize multiple projects.

  • Ability to deal with ambiguous situations and issues.

  • Creativity in resolving unique and challenging business problems.

  • Knowledge of Microsoft Office Suite and other business-related software.

  • Ability to adapt to change and value diverse opinions and ideas.

  • Ability to manage and prioritize multiple projects.

  • Ability to evaluate claims based on a cost benefit analysis.

  • Ability to fully comprehend complex claim facts and issues; and to further articulate analyses of claims in presentations to business partners and management as well as in internal reports.

  • Ability to implement strategies with a proactive long-term view of business goals and objectives.


Education and Experience

  • Bachelor's degree or equivalent experience.

  • Professional designation preferred.

  • Typically a minimum eight years claims experience.

#LI-Hybrid

#LI-AR1

In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually.Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visitcnabenefits.com.


CNAutilizesAI-enabled technology during the recruiting process. For more information, please visitourcareers page.


CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contactleaveadministration@cna.com