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Assistant Walmart Call Center Jobs in Oak Ridge, TN

StaffSource, LLC

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Customer Call Center Representative

Knoxville, TN · On-site

$20/hr

Customer Call Center Representative - Seasonal Pay: $20.00/hr | Full-Time | October 2026 - Early ... Provide friendly, first-contact-resolution service across phone, chat, email, and SMS * Assist with ...

Allcor

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Customer Service Call Center Representative $20 an hour

Knoxville, TN · On-site

$20/hr

Update and maintain customer records with accurate notes and contact details. * Assist customers in ... Previous customer service, administrative, or call center experience preferred. * Excellent verbal ...

MMC Group LP

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REMOTE Call Center Representative - TN ONLY! $17/hr

Knoxville, TN · Remote

$17/hr

... to assist employees and former employees with HR and Benefits-related questions. If you enjoy ... Minimum of 6 months of recent call center and/or employee benefits experience within the past 1 to ...

Walmart

Food/Consumables Team Trainer

Knoxville, TN · On-site

$18 - $31/hr

Benefits & perks At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical ...

Walmart

Optician Level - 3

Knoxville, TN · On-site

$26.50 - $34.50/hr

Mid-Shift, Closing Location Walmart Supercenter #1318 6777 CLINTON HWY, KNOXVILLE, TN, 37912, US Job Overview Vision associates focus on supporting customers in the eye care center. They assist with ...

Covenant Health

RELEASE INFORMATION SPEC

Knoxville, TN

$15.50 - $20.50/hr

The HIM Administration Call Center is responsible for telephone reception and facsimile requests of ... Their primary responsibility is to assist the caller or requester with release of information ...

Covenant Health

RELEASE INFORMATION SPEC

Knoxville, TN · On-site

$15.50 - $20.50/hr

The HIM Administration Call Center is responsible for telephone reception and facsimile requests of ... Their primary responsibility is to assist the caller or requester with release of information ...

Covenant Health

RELEASE INFORMATION SPEC

Knoxville, TN · On-site

$15.50 - $20.50/hr

The HIM Administration Call Center is responsible for telephone reception and facsimile requests of ... Their primary responsibility is to assist the caller or requester with release of information ...

Covenant Health

RELEASE INFORMATION SPEC

Knoxville, TN · On-site

$15.50 - $20.50/hr

The HIM Administration Call Center is responsible for telephone reception and facsimile requests of ... Their primary responsibility is to assist the caller or requester with release of information ...

Covenant Health

RAPID ACCESS COORD II

Knoxville, TN · On-site

Overview Rapid Access Coordinator, Call Center Full Time, 80 Hours Per Pay Period, Day Shift ... assist in assessing situations and facilitating patient flow through the continuum of care.

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Assistant Walmart Call Center information

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How much do assistant walmart call center jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for assistant walmart call center in Oak Ridge, TN is $18.11, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $20.24 per hour, depending on experience, location, and employer.

What is an assistant Walmart call center?

Assistant Walmart Call Center jobs involve supporting the operations of Walmart's customer service call centers. Employees in these roles typically handle customer inquiries, assist with order tracking, resolve issues, and provide information about Walmart products and services. They may also help escalate complex problems to supervisors, document customer interactions, and ensure a positive customer experience. Strong communication skills and the ability to work in a fast-paced environment are important for this job.

What are the key skills and qualifications needed to thrive as an assistant in a Walmart call center?

To thrive as an Assistant in a Walmart Call Center, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and basic computer proficiency is important for managing customer interactions and information efficiently. Excellent communication, patience, and stress management are crucial soft skills for handling diverse customer concerns and maintaining professionalism. These skills ensure effective resolution of customer issues, enhance customer satisfaction, and contribute to the overall success of the call center team.

What are some common challenges faced by an assistant in a Walmart call center, and how can they be effectively managed?

Assistants in Walmart Call Centers often encounter high call volumes and the need to address a wide range of customer concerns efficiently. Balancing speed with quality of service can be challenging, especially during peak hours or promotional periods. Effective time management, active listening, and utilizing available support resources are key strategies to handle these challenges. Additionally, working closely with team leads and leveraging internal knowledge bases can help resolve complex issues and maintain customer satisfaction.

What is the difference between Assistant Walmart Call Center vs Customer Service Representative?

AspectAssistant Walmart Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall center setting, fast-paced, team-orientedRetail or call center, customer-facing, dynamic
Employer & IndustryWalmart, retail industryVarious industries including retail, telecom, and services
Common Search & ComparisonYesYes

The Assistant Walmart Call Center typically involves supporting Walmart customers via phone or online, focusing on order assistance and issue resolution. Customer Service Representatives work across various industries, providing direct customer support. While both roles require strong communication skills and basic computer knowledge, the Assistant Walmart Call Center role is specific to Walmart's retail environment and call center operations, whereas Customer Service Representatives may work in diverse settings. Understanding these differences helps job seekers find the right fit based on industry and work environment preferences.

What are the most commonly searched types of Walmart Call Center jobs in Oak Ridge, TN?

The most popular types of Walmart Call Center jobs in Oak Ridge, TN are:

What cities near Oak Ridge, TN are hiring for Assistant Walmart Call Center jobs?

Cities near Oak Ridge, TN with the most Assistant Walmart Call Center job openings:

Assistant Walmart Call Center jobs near you

Call Center Services Agent I

ORNL Federal Credit Union

Oak Ridge, TN • On-site

$13 - $17.25/hr

Full-time

Re-posted 5 days ago

Job description

Call Center Services Agents assist members and potential members with their telephone requests, explains services, responds to problems, offers additional products and services, and directs calls to the appropriate area.

 Essential Functions & Responsibilities:

  • Provides accurate, courteous, timely and professional phone service.
  • Answers questions about products and services and processes member transactions with zero errors.
  • Directs calls to the appropriate area. Directs escalated issues to the next level of authority.
  • Demonstrates and identifies opportunities for needed products and services to members by utilizing skills that drive positive customer service results.
  • Maintains security and compliance for member confidentiality.
  • Interacts with others in a team oriented environment and consistently meets performance expectations.

Required Experience: One or more years of customer service related experience is required.  One or more years of experience in a call center environment is preferred. 

Education: A high school diploma or GED is required.

Other skills required: 

  • Must possess excellent written and verbal communication skills.
  • Must be detail oriented with strong organizational skills.
  • Must possess mathematical ability to preform basic math skills.
  • Must have the ability to multi-task. 
  • Must be able to work well with others.
  • Must be proficient with Microsoft 365. 

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