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Assistant Virtual Receptionist Jobs in California

Aveva

Executive Assistant

Lake Forest, CA · Hybrid

$77K - $129K/yr

Executive Assistant Location: Lake Forest, CA Employment Type: Full time - (4 Days onsite) About ... virtual receptionist system, collection and management of mail/deliveries, ordering supplies ...

AVEVA

Executive Assistant

Lake Forest, CA · On-site

$77K - $129K/yr

Executive Assistant Location: Lake Forest, CA Employment Type: Full time - (4 Days onsite) About ... virtual receptionist system, collection and management of mail/deliveries, ordering supplies ...

Osaic

Receptionist

Fresno, CA

$15.75 - $20.50/hr

Manage the overall operations of the phone, postage, virtual meeting accounts and expedited mail ... Attend staff meetings and assist with referral dinners and other events as specifically assigned by ...

Advisor Group

Receptionist

Fresno, CA · On-site

$15.75 - $20.50/hr

Manage the overall operations of the phone, postage, virtual meeting accounts and expedited mail ... Attend staff meetings and assist with referral dinners and other events as specifically assigned by ...

Miller Kaplan Arase LLP

Receptionist

Burbank, CA · Hybrid

$20 - $21/hr

... assist Word Processing with printing and typing tasks. This is a temporary-full time role that is ... Networking and unwinding at virtual and in-office firm social events. * Community Involvement:

Miller Kaplan

Receptionist

Burbank, CA · On-site

$20 - $21/hr

... assist Word Processing with printing and typing tasks. This is a temporary-full time role that is ... Networking and unwinding at virtual and in-office firm social events. * Community Involvement:

Osaic

Receptionist

Fresno, CA

$15.50 - $20.25/hr

Manage the overall operations of the phone, postage, virtual meeting accounts and expedited mail ... Attend staff meetings and assist with referral dinners and other events as specifically assigned by ...

Osaic

Receptionist

Fresno, CA

$15.50 - $20.25/hr

Manage the overall operations of the phone, postage, virtual meeting accounts and expedited mail ... Attend staff meetings and assist with referral dinners and other events as specifically assigned by ...

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Assistant Virtual Receptionist information

What is an Assistant Virtual Receptionist?

An Assistant Virtual Receptionist is a remote professional who manages administrative tasks such as answering calls, handling messages, scheduling appointments, and providing customer support for businesses. Unlike an in-house receptionist, they work from a remote location, often using specialized software to perform their duties efficiently. This role helps businesses maintain a professional front while reducing overhead costs associated with hiring on-site staff.

How does an Assistant Virtual Receptionist typically collaborate with remote teams and clients?

Assistant Virtual Receptionists often serve as the first point of contact for clients and team members, managing calls, emails, and scheduling from a remote location. They use communication and collaboration tools like Slack, Zoom, and cloud-based calendars to stay connected and informed. Working closely with both internal teams and external clients, they ensure messages are relayed accurately and appointments are coordinated efficiently. Building strong digital communication skills and being proactive are key to thriving in this collaborative, virtual environment.

What are the key skills and qualifications needed to thrive as an Assistant Virtual Receptionist, and why are they important?

To thrive as an Assistant Virtual Receptionist, you need excellent communication skills, strong organizational abilities, and proficiency in basic office software, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call routing software, and scheduling tools is commonly required. Outstanding multitasking, problem-solving, and interpersonal skills help you stand out when handling diverse client and caller needs remotely. These skills ensure efficient operations, positive client interactions, and reliable administrative support in virtual business environments.

What is the difference between Assistant Virtual Receptionist vs Virtual Administrative Assistant?

FeatureAssistant Virtual ReceptionistVirtual Administrative Assistant
Primary RoleHandling calls, greeting clients, scheduling appointmentsManaging emails, data entry, preparing reports
Required SkillsCustomer service, communication, basic tech skillsOrganizational skills, multitasking, software proficiency
Work EnvironmentRemote, client-facing tasksRemote, administrative support tasks
Common UsageFront desk, customer interactionBack-office support, data management

While both roles are remote and support business operations, an Assistant Virtual Receptionist primarily manages client interactions and front desk duties, whereas a Virtual Administrative Assistant handles administrative tasks like data entry and document preparation. Understanding these differences helps businesses choose the right virtual support for their needs.

What are the most commonly searched types of Virtual Receptionist jobs in California? The most popular types of Virtual Receptionist jobs in California are:
What cities in California are hiring for Assistant Virtual Receptionist jobs? Cities in California with the most Assistant Virtual Receptionist job openings:
Assistant Virtual Receptionist jobs near you

Virtual Receptionist / Patient Care Coordinator

Boogieteam

Los Angeles, CA • Remote

$18.75 - $24.75/hr

Part-time

Posted 20 days ago

Job description

About the Role

A rapidly growing medical spa and aesthetics group is looking for a warm, professional, and highly organized After-Hours Virtual Receptionist / Patient Care Coordinator to support patients outside of normal business hours.

In this role, you will be the first point of contact for patients during evenings, weekends, and holidays as needed. You will help answer inbound calls, schedule appointments, provide clinic information, document patient interactions, and deliver a polished, concierge-level experience across multiple clinic locations.

This is a part-time remote role with the opportunity to grow into more hours and responsibilities based on performance and business needs.

Key Responsibilities
  • Answer inbound after-hours, weekend, and holiday calls promptly and professionally
  • Schedule, reschedule, and cancel patient appointments using the clinic's scheduling software
  • Identify the correct clinic location based on patient needs, provider availability, and appointment type
  • Answer basic questions about treatments, providers, office hours, pricing, and clinic locations
  • Collect accurate patient information and document all calls, notes, and follow-ups clearly
  • Follow call scripts, SOPs, scheduling guidelines, and escalation procedures
  • Escalate urgent patient concerns according to company protocols
  • Share detailed call notes and updates with the daytime front desk team
  • Assist with appointment confirmations, reminder calls, and follow-up calls as needed
  • Conduct outbound retention calls to help re-engage patients and reduce cancellations
  • Deliver a luxury, patient-centered experience on every call
Requirements
  • Must be based in the Philippines and able to work remotely.
  • Minimum of 2 years of experience as a virtual receptionist, customer service representative, appointment setter, or similar role
  • Previous experience in a medical spa, aesthetics, dermatology, dental, cosmetic surgery, or healthcare environment is highly preferred
  • Excellent spoken and written English with a professional phone presence
  • Friendly, empathetic, patient, and customer-focused communication style
  • Strong multitasking, organization, and attention to detail
  • Comfortable following scripts while keeping conversations natural and warm
  • Able to quickly learn new software, scheduling systems, and clinic workflows
  • Reliable high-speed internet connection with backup connectivity
  • Quiet home office or professional remote workspace
  • Noise-canceling headset required
  • Availability to work evenings, weekends, Sundays, and holidays as needed
Nice to Have

  • Experience using Zenoti or similar scheduling platforms

  • Experience with HubSpot, VoIP phone systems, Google Workspace, or Microsoft Office
  • Background supporting multiple clinic locations or multi-location scheduling
  • Experience handling appointment confirmations, reminder calls, and patient retention calls
  • Experience working in luxury service, beauty, wellness, or healthcare-related industries
Work Setup

  • Remote, Philippines-based

  • Part-time with opportunity to grow

  • Working hours: Evenings, weekends, including Sundays, and holidays as needed