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Assistant Unified Communications Engineer Jobs in Michigan

campus4tech

Senior Systems Engineer_ Lansing, MI

Lansing, MI · On-site

$106K - $145K/yr

Cisco Unified Communications Manager (CUCM): 5+ years * Cisco Unity Connections (CUC): 5+ years Our client is seeking a Senior System Engineer resource to provide design, engineering, technical ...

Tech Tammina LLC

Sr Systems Engineer

Lansing, MI · On-site

$106K - $145K/yr

Role: Sr Systems Engineer Location: Lansing, MI Duration: long term Rate: Market Note: Candidate ... Cisco Unified Communications Manager (CUCM): 5+ years * Cisco Unity Connections (CUC): 5+ years

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Assistant Unified Communications Engineer information

What is the difference between Assistant Unified Communications Engineer vs Network Technician?

AspectAssistant Unified Communications EngineerNetwork Technician
CertificationsCCNA, Cisco Collaboration certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentDesign, implement, and support UC systemsMaintain and troubleshoot network hardware and infrastructure
Industry UsageTelecommunications, IT servicesIT, telecommunications, enterprise networks

The Assistant Unified Communications Engineer focuses on supporting and implementing UC systems like VoIP and video conferencing, often requiring collaboration with network teams. In contrast, a Network Technician primarily maintains and troubleshoots network hardware and infrastructure. While both roles require networking certifications and work in similar environments, their core responsibilities differ, with the Assistant UC Engineer emphasizing communication systems and the Network Technician focusing on network hardware.

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Assistant Unified Communications Engineer jobs near you

Unified Communications Engineer II

Pontiac, MI • On-site

United Wholesale Mortgage
Finance and Insurance • 5 - 10K employees

7.8

Company rating: 7.8 out of 10

Based on 98 frontline employees who took The Breakroom Quiz

96th of 152 rated financial services

People enjoy working here

Good employer

Respectful managers

Learn more about United Wholesale Mortgageexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

 

We have an exciting opportunity for a Unified Communications Engineer to join our team of experts and be involved in the rare opportunity to implement a new datacenter supporting all of United Wholesale Mortgage's operations. You will ensure the stable operation of our enterprise Cisco Unified Communications systems using a Plan, Build, Operate model.

WHAT WE NEED FROM YOU

Must-Have:

  • 3+ years of experience in the administration of Cisco Unified Communication systems, specifically:
  • Cisco Unified Communications Manager
  • Cisco Unity Connection
  • Cisco Packaged Contact Center Enterprise (PCCE)
  • CUBE/Gateway troubleshooting experience
  • Experience supporting call recording applications
  • Vendor Relationship Management
  • Ability to communicate effectively with leadership, team members and clients
  • Experience working in ticketing systems (ServiceNow)
  • Comfortable in a fast-moving environment with ability to multitask and adapt, positive attitude and willingness to learn
  • Onsite, full-time attendance

Nice-To-Have:

  • Computer-related degree or equivalent experience, or CCNP Collaboration
  • Experience with VMware servers
  • e911 experience
  • Experience with scripting/API
  • Experience with Cisco Expressway/MRA, and Cisco Emergency Responder
  • Experience working with IT frameworks (Agile, ITIL)
  • Cisco IM&Presence
WHAT YOU WILL BE DOING
  • Administration of Cisco Voice Applications and third party tools
  • Monitor communication server clusters to ensure peak performance
  • Troubleshoot, analyze, and resolve system outages and trouble tickets
  • Provide capacity, performance, uptime and security reporting
  • Maintain up-to-date documentation of system design, operation and procedure manuals
  • Assist with project implementations and other tasks
  • Participate in rotating on-call escalation coverage or emergency response
  • Provide in-person training and support to team members
  • Mentor other telecom team members
THE PLACE & THE PERKS

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.

From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here.

More reasons you'll love working here include:

  • Paid Time Off (PTO) after just 30 days
  • Additional parental and maternity leave benefits after 12 months
  • Adoption reimbursement program
  • Paid volunteer hours
  • Paid training and career development
  • Medical, dental, vision and life insurance
  • 401k with employer match
  • Mortgage discount and area business discounts
  • Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
  • Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon
  • Gourmet cafeteria featuring homemade breakfast and lunch
  • Convenience store featuring healthy grab-and-go snacks
  • In-house Starbucks and Dunkin
  • Indoor/outdoor cafe with Wi-Fi
DISCLAIMERAll the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.Employment Type: OTHER

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