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Assistant Total Wireless Jobs in Springfield, IL

Assistant Total Wireless information

See Springfield, IL salary details

$8

$16

$23

How much do assistant total wireless jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for assistant total wireless in Springfield, IL is $16.56, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $18.12 per hour, depending on experience, location, and employer.

What is the difference between Assistant Total Wireless vs Customer Service Representative?

AspectAssistant Total WirelessCustomer Service Representative
Required CredentialsHigh school diploma, basic wireless industry knowledgeHigh school diploma, customer service skills
Work EnvironmentRetail stores, call centers, corporate officesRetail stores, call centers
Industry UsageWireless retail chains, telecom providersTelecom, retail, customer support
Common Search IntentAssist customers, sales support, product knowledgeHandle customer inquiries, resolve issues

Assistant Total Wireless roles typically focus on supporting sales and product knowledge within wireless retail environments, often requiring industry-specific knowledge. Customer Service Representatives handle customer inquiries and resolve issues across various industries, including telecom. While both roles involve customer interaction, Assistant Total Wireless positions are more sales and product-focused, whereas Customer Service Representatives emphasize support and problem-solving.

What are popular job titles related to Assistant Total Wireless jobs in Springfield, IL? For Assistant Total Wireless jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Assistant Total Wireless jobs in Springfield, IL look for? The top searched job categories for Assistant Total Wireless jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Assistant Total Wireless jobs? Cities near Springfield, IL with the most Assistant Total Wireless job openings:
Infographic showing various Assistant Total Wireless job openings in Springfield, IL as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $34,436 per year, or $16.6 per hour.

Fire Alarm, Security & Access Control Service Technician

Wachter, Inc.

Springfield, IL

$30 - $45/hr

Per diem

Posted yesterday

New


Wachter rating

8.6

Company rating: 8.6 out of 10

Based on 19 frontline employees who took The Breakroom Quiz


Job description

Wachter's greatest asset is the people who work here. Join the Wachter family and chart your career path!  
 
Wachter is accepting applications for a Fire Alarm/Intrusion/Access Control Service Technician for work at various retail locations across the United States.    
 
We seek self-motivated and reliable technicians for service and special installation projects, who can work independently and find solutions to complete the job. Long-term employment with competitive pay and exceptional benefits for qualified candidates. We value relationships and invest in our employees.  
Benefits Package: Company Paid! 
  • Medical, Dental, Prescription & Vision Benefits 
  • Life, AD&D, and LTD insurance 
  • Paid Vacation and Holidays
  • Company-Matched 401K and IRA Retirement Savings 
  • Per-Diem paid when overnight travel is required 
  • Drive time and mileage paid for use of a personal vehicle when travel is required 
  • Company vehicle provided after orientation 
Requirements:
  • Field installation experience in security environments: Fire Alarm /Intrusion / Access Control 
  • NICET certification (Preferred) 
  • Current/valid state required Physical Security license and/or Life Safety license in the applicable technology.  
  • Knowledgeable about NFPA standards, including NFPA 70 and 72   
  • Work schedule mainly during the day 8 am to 5 pm, with some night shifts. 
  • Available and willing to work at heights of 20’-60’ on lifts. 
  • Experience reading blueprints and site maps. 
  • Experience with multiple Intrusion/Access system manufacturers is a plus.   
  • Assist with pre-installation opportunities by designing and planning technical solutions. 
  • Perform new installs and provide technical escalation support both on-site at customer locations as well as remotely via the phone and specialized tools. 
  • Excellent customer relationship and communication skills; verbal and written.   
  • Has basic PPE, and reliable transportation during the training period prior to issuing a company vehicle  
  • Computer/laptop/smartphone proficiency. 
  • Basic understanding of Microsoft Office Products (Word, Excel, PowerPoint) is a plus. 
  • Highly proficient with the use of email, spreadsheets, and the ability to learn internal systems. 
  • Valid driver’s license with a clean driving record; no DUI or DWI in the last three years.  
Responsibilities:
  • Install, troubleshoot, and repair cabling systems and equipment in IP Video, Access Control / Intrusion Alarm / LAN/WAN infrastructure, and wireless LAN.  
  • Run low voltage cabling in commercial buildings, including drilling concrete walls and limited conduit bending work.   
  • Complete all wiring, connections/terminations, and equipment installations ensuring that Access Control and Intrusion systems are complete with total customer satisfaction and contractual requirements. 
  • Install, repair, or upgrade fire alarm systems and program control panels for fire alarm systems with the guidance of building plans and electrical layouts.  
  • Mount sensors at appropriate locations, performing all necessary tasks, such as drilling holes for cabling and accessing locations such as crawlspaces or attics. 
  • Complete all wiring, connections, and equipment installations ensuring that fire alarm systems are in compliance with electrical and fire codes. 
  • Tests to ensure all newly installed fire alarm systems and component devices are operational. 
  • Adhere to all required project safety requirements as set forth by Wachter, our customers, or OSHA. 
  • Perform any other duties not specifically statedherein, but which your supervisor may assign. 
  • Ensure all work complies with current codes and regulations. 
  • Assist and collaborate with the Installation Team Lead or Project Manager regarding on-site work schedules and timely delivery of equipment. 
  • Conduct tests to ensure all newly installed systems and component devices are operational.  
  • Troubleshoot new system installations to ensure the proper functioning and to ensure the system meets local, county, state, or federal codes and legal and/or insurance requirements. 
Travel and Training
  • Valid driver’s license with a clean driving record (no DUI/DWI in the last 3 years)
  • Willingness to travel moderately (up to 20–30%) and work flexible shifts, including overnights
  • Must have reliable personal transportation for use during the initial training period; must be willing to attend a mandatory one-week, in-person technician orientation in Lowell, Arkansas upon hire; orientation is scheduled shortly after hire based on the next available session, and a company vehicle will be provided upon completion of orientation
Travel and Training
  • Valid driver’s license with a clean driving record (no DUI/DWI in the last 3 years)
  • Willingness to travel moderately (up to 20–30%) and work flexible shifts, including overnights
  • Must have reliable personal transportation for use during the initial training period; must be willing to attend a mandatory one-week, in-person technician orientation in Lowell, Arkansas upon hire; orientation is scheduled shortly after hire based on the next available session, and a company vehicle will be provided upon completion of orientation
Based on experience/qualifications.
About:

Wachter is a family-owned company since 1930 and we see each employee as a critical piece of the Wachter Family. With over 900 licenses across the country, Wachter serves commercial and industrial clients with the right technologies needed to keep them successful.

We design, install, and maintain the technologies that keep businesses operating efficiently. Our team of dedicated electricians, engineers, and technicians provides electrical, data, security, communications, and automation services to clients in numerous industries.

Follow us on Facebook, Instagram, Twitter, and LinkedIn.

We're an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.


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